Mentorship Concept – PST06101 Leadership and Management

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NTA Level 6 • Semester 1 • PST06101

Mentorship Concept

Leadership and Management • Source Session/Topic 22
Full source-text version: all educational wording from the extracted learning source is retained; only presenter/tutor metadata and web-layout noise are removed, while formatting is improved for readability.

Session 22: Mentorship Concept

Total Session Time: 120 minutes

Prerequisites

• None

Learning Tasks

By the end of this session students are expected to be able to:

• Define the term mentor
• Explain the contribution of mentorship to pharmaceutical services in the health services
• List qualities of a mentor
• Describe advantages of mentorship to the health services
• Enumerate skills needed by a mentor

Resources Needed:

• Flip charts, marker pens, and masking tape
• Black/white board and chalk/whiteboard markers
• LCD projector and computer
• Note books and Pens

SESSION OVERVIEW

Activity/

Step Time Content

Method

1 05 minutes Presentation Introduction, Learning Tasks

2 05 minutes Presentation The Term Mentor

30 minutes The Contribution of Mentorship to

3 Presentation Pharmaceutical Services in the Health

Services

20 minutes Presentation

4 Qualities of a Mentor

Buzzing

30 minutes Presentation

Advantages of Mentorship to the Health

5 Small Group

Services

Discussion

6 20minutes Presentation Skills Needed by a Mentor

7 05 minutes Presentation Key Points

8 05 minutes Presentation Evaluation

PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

126

SESSION CONTENTS

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks and clarify

ASK students if they have any questions before continuing.

STEP 2: Definition of Mentorship and Mentor (5 minutes)

• Mentorship is a process of transferring skills from a senior experienced staff to a less

experienced staff.

• Mentor is a staff or a person who is conducting mentorship process to a mentee.

STEP 3: The Contribution of Mentorship to Pharmacy Services (30

minutes)

• Training under skilled staff at pharmaceutical unit
• Guiding junior staff on pharmaceutical issues
• Assisting different pharmaceutical responsibilities like packing, clarifying issues to

clients when noted or realized that the mentee is stuck.

• Guiding junior staff better environmental setting at pharmaceutical when found not

properly arranged and mentee does not know the existing gaps

• Guiding junior staff best ways of communicating or seeking assistance
• Interpreting complicated pharmaceutical procedures to junior staff.

STEP 4: Qualities of a Mentor (20 minutes)

Activity: Buzzing (5 minutes)

Ask students to pair in 2 and buzz on the following

• What are the qualities of a mentor?

ALLOW few students to respond

WRITE their responses on the flip chart/board

CLARIFY and SUMMARISE by using the content below

• Skillful to the respective field
• Communication skills
• Have interest working with mentee
• Willing to mentor
• Provide room to listen the mentee
PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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STEP 5: Advantages of Mentorship to the Pharmacy Services (30 minutes)

Activity: Small Group Discussion ( 20 minutes)

DIVIDE students into small manageable groups

ASK students to discuss on the following question

• What are the advantages of Mentorship to the Pharmacy services?

ALLOW students to discuss for 15 minutes

ALLOW few groups to present and the rest to add points not mentioned

CLARIFY and SUMMARIZE by using the contents below:

• Builds capacity of less experienced pharmaceutical staff
• Provides needy support to relevant health staff
• Build relationship between mentor and mentee though mentorship discussion
• Gives room to mentors in the health sector to know area of gaps to mentee

STEP 6: Skills Needed by a Mentor (20 minutes)

• Skilled in that particular field of mentorship
• Listening skills
• Observation skills
• Communication skills

STEP 7: Key Points (5 minutes)

• Mentorship is a process of transferring skills and knowledge from a more experienced

senior staff to a less experienced staff

• Mentor should possess communication skills, respective discipline skills, willing to

mentor, with interest to people, cooperation, etc.

• Mentee should be willing to be coached, accept challenges identified, listening skills,

provide cooperation to the mentor.

STEP 8: Evaluation (5 minutes)

• What is mentorship?
• What are advantages of mentorship in pharmaceutical services?
• What are basic skills to a mentor?
PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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Reference

Koontz, H. (1984). Management. New York: McGraw-Hill.

Luthans, F. (1981). Organizational Behavior. Auckland: Mcgraw-Hill International Book

Company.

Graham, H. T. and Bennett, R. (1998). Human resources management. London: Pitman.

Heller, R. and Hindle, T. (1998). Essential managers manual. London: Dorling Kindersley.

Mashimi J B. (2006). Uongozi na Utawala Bora na maendeleo ya Afrika.Business Image

Graphic & Promotions.

Saleemi N.A. and Bogonko J. B. (1997). Management (Principles and Practice) Simplified.

N. A. Saleemi Publishers

PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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