Networking Techniques in Delivery of Health – PST06101 Leadership and Management

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NTA Level 6 • Semester 1 • PST06101

Networking Techniques in Delivery of Health

Leadership and Management • Source Session/Topic 23
Full source-text version: all educational wording from the extracted learning source is retained; only presenter/tutor metadata and web-layout noise are removed, while formatting is improved for readability.

Session 23: Networking Techniques in Delivery of Health

Care Services

Total Session Time: 120 minutes

Prerequisites

• None

Learning Tasks

By the end of this session students are expected to be able to:

• Define networking
• Describe techniques in delivery of health services
• List importance of networking when providing health services
• Explain key partners used in your working environment when delivering health services

Resources Needed:

• Flip charts, marker pens, and masking tape
• Black/white board and chalk/whiteboard markers
• LCD projector and computer
• Note books and Pens

SESSION OVERVIEW

Activity/

Step Time Content

Method

1 05 minutes Presentation Introduction, Learning Tasks

2 05 minutes Presentation Networking

40 minutes Presentation

3 Techniques in Delivery of Health Services

Brainstorming

30 minutes Presentation

Importance of Networking when Providing

4 Small Group

Health Services

Discussion

30 minutes Presentation Key Partners Used in your Working

5 Environment when Delivering Health

Services

6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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SESSION CONTENTS

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks and clarify

ASK students if they have any questions before continuing.

STEP 2: Definition of Networking (5 minutes)

• Networking is a process of cooperating with others to exchange information and develop

professional or social relations. Or

• Is the interaction between two or more organizations to allow them cooperate as agreed.

STEP 3: Techniques in Delivery of Health Services (30 minutes)

Activity: Brainstorming (5 minutes)

Ask students to brainstorm on the following question:

• What are the Techniques in Delivery of Health Services?

ALLOW few students to respond

WRITE their responses on the flip chart/ board

CLARIFY and SUMMARISE by using the content below

• Preventive services
• Promotive services
• Curative services
• Rehabilitative services

STEP 4: Importance of Networking when Providing Health Services

(20 minutes)

Activity: Small Group Discussion ( 15 minutes)

DIVIDE students into small manageable groups

ASK students to discuss on the following question

• What is the Importance of Networking when providing Health Services?

ALLOW students to discuss for 15 minutes

ALLOW few groups to present and the rest to add points not mentioned

CLARIFY and SUMMARIZE by using the contents below:

PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

131

• Improves services to clients
• Gives room for resource sharing
• Facilitates sharing experiences to address health client challenges
• Supplements gaps of some stakeholders
• Builds relationship among stakeholders
• Limits duplication of efforts among stakeholders
• Shortens time of service provision to clients
• Widens coverage of health services to clients.

STEP 5: Key Partners Used in Your Working Environment when

Delivering Health Services (30 minutes)

• Internal partners those are found within the organization

o Staff and staff working in same organization who can network to address identified

challenge

o Leadership and staff of same organization

o Department and department of same organization

• External partners those who are existing outside the organization

o Organization and other organization

o Health staff and community

o Public private partnership

o Organization and development partners

STEP 6: Key Points (5 minutes)

• Networking is a process of cooperating with others to exchange information and develop

professional or social relations

• Techniques used in delivering health services are curative, preventive, rehabilitative and

promotive techniques.

• Many advantages are experienced from networking like sharing experiences, sharing

resources, avoidance of duplication of efforts, increasing speed of service provision, etc.

• Key partners are of two main categories internal and external

STEP 7: Evaluation (5 minutes)

• What is networking?
• What are the techniques used in delivering health services?
• What is the importance of networking in health services?
• What are the key partners working with your institution in delivering health services?
PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

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References

Koontz, H. (1984). Management. New York: McGraw-Hill.

Luthans, F. (1981). Organizational Behavior. Auckland: Mcgraw-Hill International Book

Company.

Graham, H. T. and Bennett, R. (1998). Human resources management. London: Pitman.

Heller, R. and Hindle, T. (1998). Essential managers manual. London: Dorling Kindersley.

Mashimi J B. (2006). Uongozi na Utawala Bora na maendeleo ya Afrika.Business Image

Graphic & Promotions.

Saleemi N.A. and Bogonko J. B. (1997). Management (Principles and Practice) Simplified.

N. A. Saleemi Publishers

PST 06101 Leadership and Management NTA L 6 Semester 2 Facilitator Guide

133

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