Concepts of Marketing in Sales of Pharmaceuticals – PST06209 Entrepreneurship
NTA Level 6 • Semester 2 • PST06209 Concepts of Marketing in Sales of Pharmaceuticals Entrepreneurship • Source Session/Topic 12 Full source-text version: all educational wording from the extracted learning source is retained; only presenter/tutor metadata and web-layout noise are removed, while formatting is improved for readability. Session 12: Concepts of Marketing in Sales of Pharmaceuticals Total Session Time: 120 minutes and 4hrs for assignment Prerequisites • None Learning Tasks By the end of this session learners are expected to be able to • Define market and marketing • Describe marketing strategies • Develop promotional material for given product Resources Needed: • Flip charts, marker pens, and masking tape • Black/white board and chalk/whiteboard markers • LCD Projector and computer SESSION OVERVIEW Activity/ Step Time Content Method 1 05 minutes Presentation Introduction, Learning Tasks 2 15 minutes Presentation Definition of Market and Marketing Buzzing 3 35 minutes Presentation Marketing Strategies Brainstorming 4 40 minutes Presentation Develop Promotional Material for Given Product 5 10 minutes Presentation Key Points 6 10 minutes Presentation Evaluation 7 05 minutes Presentation Assignment __________________________________________________________________________________________ PST 06209 Enterpreneurship NTA Level 6 Semester 2 Facilitator Guide 85 SESSION CONTENTS STEP 1: Presentation of Session Title and Learning Tasks (5 minutes) READ or ASK students to read the learning tasks and clarify ASK students if they have any questions before continuing. STEP 2: Definition of Market and Marketing (15 Minutes) Activity: Buzzing (5 minutes) ASK students to pair up and buzz on the following question for 2 minutes • What is market and Marketing? ALLOW few pairs to respond and let other pairs to add on points not mentioned WRITE their response on the flip chart/board CLARIFY and SUMMARIZE by using the content below • Market o An actual or nominal place where forces of demand and supply operate, and where buyers and sellers interact (directly or through intermediaries) to trade goods, services, or contracts or instruments, for money or barter. o Markets include mechanisms or means for Determining price of the traded item. Communicating the price information. Facilitating deals and transactions. Effecting distribution. o The market for a particular item is made up of existing and potential customers who need it and have the ability and willingness to pay for it. • Marketing o Process of identifying and meeting human and social needs profitably o It is a societal process by which individuals and groups obtain what they need and want through creating, offering, and freely exchanging product and services of value with other (Kotler and Keller, 2012.p.1). o Management process through which goods and services move from concept to the customer. o It includes the coordination of four elements called the 4 P's of marketing: Identification, selection and development of a product. Determination of its price. __________________________________________________________________________________________ PST 06209 Enterpreneurship NTA Level 6 Semester 2 Facilitator Guide 86 Selection of a distribution channel to reach the customer's place. Development and implementation of a promotional strategy. o For example, new Apple products are developed to include improved applications and systems, are set at different prices depending on how much capability the customer desires, and are sold in places where other Apple products are sold. o In order to promote the device, the company featured its debut at tech events and is highly advertised on the web and on television. o Marketing is based on thinking about the business in terms of customer needs and their satisfaction. o Marketing differs from selling because (in the words of Harvard Business School's retired professor of marketing Theodore C. Levitt) "Selling concerns itself with the tricks and techniques of getting people to exchange their cash for your product. o It is not concerned with the values that the exchange is all about. o And it does not, as market invariable does, view the entire business process as consisting of a tightly integrated effort to discover, create, arouse and satisfy customer needs." o In other words, marketing has less to do with getting customers to pay for your product as it does developing a demand for that product and fulfilling the customer's needs. STEP 3: Marketing Strategy (35 Minutes) Activity: Brainstorming (5 minutes) Ask students to brainstorm on the following question: • ―What are marketing strategies?‖ ALLOW few students to respond? WRITE their responses on the flip chart/ board CLARIFY and SUMMARISE by using the content below • Marketing strategy is defined as a process that can allow an organization to concentrate its resources on the optimal opportunities with the goals of increasing sales and achieving a sustainable competitive advantage. • Marketing strategy includes all basic and long-term activities in the field of marketing that deal with the analysis of the strategic initial situation of a company and the formulation, evaluation and selection of market-oriented strategies and therefore contributes to the goals of the company and its marketing objectives. o Marketing strategies serve as the fundamental underpinning of marketing plans designed to fill market needs and reach marketing objectives. __________________________________________________________________________________________ PST 06209 Enterpreneurship NTA Level 6 Semester 2 Facilitator Guide 87 o Plans and objectives are generally tested for measurable results. Commonly, marketing strategies are developed as multi-year plans, with a tactical plan detailing specific actions to be accomplished in the current year. o Time horizons covered by the marketing plan vary by company, by industry, and by nation, however, time horizons are becoming shorter as the speed of change in the environment increases. o Marketing strategies are dynamic and interactive. o They are partially planned and partially unplanned. o Marketing strategy needs to take a long term view, and tools such as customer lifetime value models can be very powerful in helping to simulate the effects of strategy on acquisition, revenue per customer and churn rate. o Marketing strategy involves careful and precise scanning of the internal and external environments. o Internal environmental factors include the marketing mix and marketing mix modeling, plus performance analysis and strategic constraints. o External environmental factors include