Health Organization Productivity
Session 17: Health Organization Productivity
Total Session Time: 120 minutes
Prerequisites
Learning Tasks
By the end of this session students are expected to be able to:
Resources Needed:
SESSION OVERVIEW
Activity/
Step Time Content
Method
1 05 minutes Presentation Introduction, Learning Tasks
2 15 minutes Presentation Productivity and Organizational Productivity
20 minutes Presentation The Relationship Between Organization and
3
Buzzing Productivity
30 minutes Presentation The Role of Pharmaceutical Services to
4
Health Organizational Productivity
30 minutes Presentation
Relationship Between Motivation and
5 Small group
Organizational Productivity
Discussion
10 minutes Presentation Quality Products in the Health Service
6
Delivery
7 05 minutes Presentation Key Points
8 05 minutes Presentation Evaluation
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SESSION CONTENTS
STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)
READ or ASK students to read the learning tasks and clarify
ASK students if they have any questions before continuing.
STEP 2: Definition of Productivity and Organization Productivity (10
minutes)
be expressed as the ratio of output to inputs used in the production or service process, i.e.
output per unit of input
compared to inputs used.
STEP 3: Relationship Between Pharmaceutical Services and Health
Organization Productivity (20 minutes)
Activity: Buzzing (5 minutes)
Ask students to pair in 2 and work on the following
productivity?
ALLOW few students to respond
WRITE their responses on the flip chart/board
CLARIFY and SUMMARISE by using the content below
health clients hence that links the unit with organizational productivity
identified or proved client‘s health problem
health problem will conclude the entire efforts made by other health care units or staff to
clients and since productivity is the degree of efficiency of product or services then that
mark the degree of organization service delivery to clients.
clients to complement efforts made by other medical personnel by delivering quality
products, advice and intended services to clients.
medication pending on availability of ingredients) which reduces organization running
costs and ending increasing organizational productivity by selling the product to end user.
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through unnecessary expiry and unnecessary wastage.
STEP 4: Role of Pharmaceutical Services to Health Organization
Productivity (30 minutes)
end user
market change.
STEP 5: Relationship Between Staff Motivation and Health Organization
Productivity (30 minutes)
Activity: Small Group Discussion ( 20 minutes)
DIVIDE students into small manageable groups
ASK students to discuss on the following question
ALLOW students to discuss for 15 minutes
ALLOW few groups to present and the rest to add points not mentioned
CLARIFY and SUMMARIZE by using the contents below:
motivation pharmaceutical staff inclusive has a direct relationship with health
organization productivity. There are many issues to be addressed in staff motivation in
health organization as follows:
o Management styles to workers if motivates staff on handling their affairs, good
language, fair treatment, etc. encourages them to work hard implying increasing
organizational productivity
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o Rewarding system like salaries, extra duty allowance, etc. for those staff who deserve
motivates staff towards increasing their efforts to work hence raising productivity
o Career development in their respective disciplines motivates staff updating their
understandings in their career leading them to perform better to their clients and if so
it raises the organizational image hence raising organizational productivity.
o Job related assignments to staff in line with staff expertise motivates staff doing work
or tasks as per their skills. That has a motivation relationship to staff as they keep
improving their understanding to their respective speciality leading them enjoying
work hence increasing productivity of their organization.
o Environmental and social cultural issues which surrounds staff working environment
like market where staff get commodities, neighbours, policy issues in line with
organizational services, political support in favour of what staff is delivering to clients
in their organization, etc. When those are positive they have a positive motivational
impact to staff hence encourages staff to work hard leading to increasing
organizational productivity.
o Working and living environment when motivates staff it encourages staff to work
hard. Working environment when is conducive, has a very close relationship with
staff inputs and living environment when available, safe gives staff mental relaxation
hence focusing in work ending improving organizational productivity.
STEP 6: Mention Quality Products in the Health Service Delivery (10
minutes)
STEP 7: Key Points (5 minutes)
delivery to clients served by a health organization
organization with a clear goal and with supportive management focusing on raising
productivity, will end up improving organizational productivity.
highly motivated will put on more efforts hence raising productivity.
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STEP 8: Evaluation (5 minutes)
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References
Peterson A.M, Kelly N.W (2014); Leadership and management in pharmacy practice, 2nd
edition, CRC press
Cole, G. A (2000) Management Theory and Practice, 6th Edition: Continuum
Nursing – Theory and Application, 2nd Edition: Lippincott, Philadelphia.
Graham, H. T. and Bennett, R. (1998). Human resources management. London: Pitman.
Heller, R. and Hindle, T. (1998). Essential managers manual. London: Dorling Kindersley.
Mashimi J B. (2006). Uongozi na Utawala Bora na maendeleo ya Afrika. Business Image
Graphic & Promotions.
Saleemi N.A. and Bogonko J. B. (1997). Management (Principles and Practice) Simplified.
N. A. Saleemi Publishers.
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