Computer Applications for Data Backup, Information – PST05209 Health Information Management

NTA Level 5 • Semester 2 • PST05209

Computer Applications for Data Backup, Information

Health Information Management • Source Session/Topic 7
Full source-text version: all educational wording from the extracted learning source is retained; only presenter/tutor metadata and web-layout noise are removed, while formatting is improved for readability.

Session 7: Computer Applications for Data Backup, Information

Searching and Learning

Learning Tasks

By the end of this session, students are expected to be able to:

• Define data back up
• Describe importance of backing up data
• Explain causes of data loss
• Classify different type of computer viruses
• Describe the importance of computer ant viruses
• Demonstrate techniques in searching information on the internet

I. DATA BACKUP

What is Data backup?

• A data backup is the result of copying or archiving files and folders for the purpose of being

able to restore them in case of data loss.

• OR is the process storing data or Information for future use hence to be restored in case of

Data Loss.

• Remote backup site sometimes is called Secondary Site
• Backup technique which is most space efficient is Incremental Backup
• Reasons why we Backup Data/ Why we Backing up Pharmaceutical data

o To recover data after its loss, by data deletion or corruption.

o To recover data from an earlier time, according to a user-defined data retention policy

typically configured within a backup application for how long copies of data are required.

o Large File Transfer

o Human Error Eraser

o Virus Protection and Spyware Protections

o Prevent from Hard Disk Failure

o Prevent from Events beyond Human Control

o Free Up Disk Space.

HMIS NOTES

B.Boy

Describe eight (8) Data backup storage media

i. Magnetic tape has long been the most commonly used medium for bulk data storage,

backup, archiving, and interchange.

ii. Hard disk: Hard disks have been improving for many years, making them more

competitive with magnetic tape as a bulk storage medium.

iii. Optical storage: Recordable CDs, DVDs, and Blu-ray Discs are commonly used with

personal computers to store data.

iv. SSD/Solid state storage: flash memory, thumb drives, USB flash

drives, CompactFlash, SmartMedia, Memory Stick, Secure Digital cards are very

convenient for backing up low data volumes.

v. Cloud backup: Backing up via the Internet to a remote location can protect against

events such as fires, floods, or earthquakes which could destroy locally-stored backups.

vi. On-line backup storage is the most accessible type of data storage, which can begin

restore in milliseconds of time.

vii. Near-line storage is less accessible and less expensive than on-line storage, but still

useful for backup data storage.

viii. Off-line storage requires some direct human action to provide access to the storage

media: for example inserting a tape into a tape drive or plugging in a cable.

o Off-site data protection: To protect against a disaster or other site-specific problem, many

people choose to send backup media to an off-site vault.

o The vault can be as simple as a system administrator's home office or as sophisticated as a

disaster-hardened, temperature-controlled, high-security bunker with facilities for backup

media storage.

ix. Backup site: Some organizations have their own data recovery centers that are

equipped for data storage.

HMIS NOTES

B.Boy

Explain the Importance of Backing up Data

• The Human Eraser

o Computers can do a lot of damage in a very short period of time.

o The fastest erasers known consist of a fast computer combined with an unprepared or tired

brain.

o Backup systems can save hours, days or months of trying to reconstruct valuable data.

o Before any important system change, such as adding hardware or software, it is important

to remember to backup all data before installation of the new system.

• Hard disk failure

o MTBFs (Mean Times Between Failure) have improved dramatically in the past several

years for all peripherals.

 This refers to data capacity and the amount of data that can be lost if the disk fails.

 The problem is, nobody knows when a failure will occur.

o According to the Murphy's Law, the loss will occur at the worst possible time.

o Backup systems give immediate and automatic protection from unpredictable disk failures.

• Virus protection and spyware protection

o Some unscrupulous individuals continue to write viruses that innocently hide in shareware

programs and all throughout the Internet.

o These programs have the capability to copy themselves and load into the system along with

the software that we downloaded from the internet.

o Once loaded, they proceed to wreak havoc the system, causing errors, lockups and loss of

data.

o A reliable backup system can restore data lost through virus infection when used in

conjunction with good virus detection software and an earlier backup.

• Free up disk space

o It is not easy to stop the steady growth of application software and related data in the

system.

o The only way of resolve this problem is to offload some of the less-used files from the hard

disk to a secondary storage medium like tape or DVDs.

o Removing those inactive files can open up the hard disk for new programs or growing data

files.

HMIS NOTES

B.Boy

o Inexpensive DVD or tape cartridges are a sure way to archive the programs and data

while still keeping them accessible when needed.

o It can enable to put off buying a larger disk.

• Events beyond the human control

o Both natural and manmade disasters inject a disconcerting variability into any application

that requires large amounts of data storage.

 These include fire, floods, lightning and outright theft.

o After such an occurrence:

 Business will failed to survive.

 Regenerating vital billing or customer information would be very difficult from paper

records, if not impossible.

o Backup systems protect data against such calamity.

 It was advised to do an extra backup weekly and store the backup either in a fireproof

safe or at an offsite location.

 If the system goes, the data stays

 It may mean the difference between business as usual and bankruptcy.

• Large file transfers

o Transferring large volumes of data can be time-consuming.

o Tape backup drives in particular have the capacity for very high data transfer rates

making them ideal for moving large quantities of data between systems.

o Tapes are also compact, inexpensive and have a long shelf life.

 The data are archived and accessible for years to come.

 With a tape backup system a system user can conveniently send a tape cartridge across

the country, through the mail or across the office in a shirt pocket.

HMIS NOTES

B.Boy

Explain the Causes of Data Loss

• Deleting files accidentally

o The top risk of losing data is deleting files or parts of texts without having any backups

available.

o Updating files or deleting them is very common activities and we do them almost every

day.

o No wonder if we accidentally delete wrong files or overwrite the parts we did not intend.

o We often lose data simply because we do not have proper workflow procedures and backup

strategies.

o More efficient procedures for saving our work and making backups regularly will

definitely save a lot of time for us.

• Viruses and damaging malware

o There are numerous new viruses which attack computers every day.

o Being connected to worldwide network has many advantages; however, it opens computers

to many serious risks.

o Damages may differ greatly but the majority of viruses affects operational software,

misuses Internet connection and damages stored data.

o There are many different types of viruses and, often, data loss is just a side effect of some

larger damage done to operational system.

o The most dangerous are the attacks targeted to steal and damage business data.

 Imagine the value of client databases, technical inventions, patient health information

essential for treatment and medication or financial transactions' history of the health

organization are destructed/ damaged with viruses.

• Mechanical damages of hard drive

o Hard drives of computers are the most fragile parts of computers; they break down more

often than any other device connected to computing.

o There are so many moving parts inside of hard drives that it is no wonder they break down

so easily.

o Once the serious problem occurs in the hard drive, there is no way even a professional

services provider can totally recover the important data in the drive.

o Memory devices are also often damaged when computers are accidentally dropped.

o Regular backups really help in case of hardware troubles.

HMIS NOTES

B.Boy

• Power failures

o There are two adversary effects of power failures.

 When you are halfway through writing a long article and you have not saved it yet, then

in case of power going out you lose your data.

 Another, even deeper problem may arise when power failures affect operation systems

or hardware of computers; shutting computer down suddenly without proper shutdown

procedures may cause problems with rebooting operation system later, these operation

system problems cause chain reaction and data might not be accessible any more.

o Sudden changes in voltage may damage many different computer parts.

 Most problems can be solved by changing power supply unit but there are also a great

possibility for damaging other hardware elements of computer, e.g. hard drives and

other parts which are very sensitive to changes in voltage and strong magnetic fields.

o Having automatic backups enables to recover from any accidents caused by power

failures.

• Theft of computer

o It is a real tragedy to lose both computer and data at the same time.

o There is always the danger of burglars breaking the offices and stealing electronic devices.

o While traveling passengers leave the laptop in a bus/car, airport, conference centers,

coffee shops or any other crowded place.

o New computers cost some money, but very often the data saved to hard disks is even more

expensive.

o Even if there is no particular monetary value involved, personal memories, family pictures

or other heirlooms are certainly important and very valuable to any person who use

computer.

o Losing computer may be less painful, if a computer user use proper data backup strategy

and keep data in safe storage.

• Spilling coffee, and other water damages

o Since laptop usage has been growing during past few years, the damages caused by

spilling drinks on to the computers have become more often as well.

o Average laptop does not have extra covers to protect internal parts from getting soaked.

o Liquids cause short circuit of important electronic components and they are really hard to

recover afterwards.

o Hard drives are usually placed in protective case and may be still used after getting a little

wet.

o However, harder soaking makes hard drives inaccessible.

o Another risk of the same category is dropping computer into water.

HMIS NOTES

B.Boy

o If the computer is completely immersed into water, it is really hard to fix anything

afterwards.

o Maybe visiting a repairman really quickly can save some parts of the computer appliances

otherwise it will be a useless computer.

o Also, if computer was not switched on at the moment of falling into water, the damage may

be less severe.

o Water accidents usually cause the loss of data saved to the hard drive.

• Fire accidents and explosions

o Explosions happen rarely but fire most probably completely destroys both a computer and

data saved on it.

o Fire is also dangerous to the backups that are stored in the same house.

o For example, having weekly backups stored on an external hard drive which is kept in

same building does not help much if the building burns down.

o In this case, both computer and backup drive will be destroyed and data will be completely

lost.

o The safest practice against fire is to make regular backups and keep them in other

(different) locations.

Mention eight 8 application software for Data backups

i. Drop box
ii. Google photo
iii. Google Drive
iv. Ultimate Backups
v. Titanium backups
vi. Sync droid
vii. Tunes GO
viii. SMS Backups and Restore

HMIS NOTES

B.Boy

II. COMPUTER VIRUS

HMIS NOTES

B.Boy

What is Computer Virus?

• Computer virus refers to a program which damages computer systems and/or destroys

or erases data files

• A true virus is capable of self replication on a machine

Symptoms of Virus Attack

• Computer runs slower than usual
• Computer no longer boots up
• Screen sometimes flicker
• PC speaker beeps periodically
• System crashes for no reason
• Files/directories sometimes disappear
• Denial of Service (DoS)

Types of Computer Virus

• Time Bomb
• Logical Bomb
• Worm
• Boot Sector Virus
• Macros Virus
• Script Virus
• Trojan Horse

HMIS NOTES

B.Boy

Explanation of Each Type of Virus

o A time bomb

• A time bomb is a virus program that performs an activity on a particular date

o A logical bomb

• A logical bomb is a destructive program that performs an activity when a certain action

has occurred.

o A worm

• A worm is also a destructive program that fills a computer system with self-replicating

information, clogging the system so that its operations are slowed down or stopped

o A boot sector virus

• A boot sector virus infects boot sector of computers. During system boot, boot sector

virus is loaded into main memory and destroys data stored in hard disk

o A macro virus

• A macro virus is associated with application software like word and excel. When

opening the infected document, macro virus is loaded into main memory and destroys

the data stored in hard disk

o Script Virus

• Script Virus Commonly found script viruses are written using the Visual Basic Scripting

edition (VBS) and the JavaScript programming languages

o Trojan Horse

• Trojan Horse is a destructive program. It usually pretends as computer games or

application software. If executed, computer system will be damaged.

• Trojan Horse usually comes with monitoring tools and key loggers

Blended Threat

• Added into the mix, we also have what is called a blended threat.
• A blended threat is a more sophisticated attack that bundles some of the worst aspects of

viruses, worms, Trojan horses and malicious code into one single threat.

• Blended threats can use server and Internet vulnerabilities to initiate, then transmit and also

spread an attack.

HMIS NOTES

B.Boy

Characteristics of blended threats are:

o It causes harm to the infected system or network

o It propagates using multiple methods

o The attack can come from multiple points

o The threats also exploit vulnerabilities

What is Spyware or Adware or Malware?

o Are illegal programs that come onto computer through browsing from internet

o It can slow the computer

List five (5) types of Malware

i. Trojan Horse
ii. Worm
iii. Spyware
iv. Root kit
v. Adware
vi. Macros
vii. Runsomware

Actions to prevent Computer from virus infection

i. Always update your anti-virus software at least weekly.
ii. Back up your important files and ensure that they can be restored.
iii. Don't share Drive C: with other programs.
iv. Empty your Recycle bin
v. Clear your Internet Cache
vi. Clear Temporary Files
vii. Run Disk Fragmentation
viii. Do not open Unexpected Emails

HMIS NOTES

B.Boy

III. COMPUTER ANTIVIRUS

The Program designed to protect computer from Virus Infections.

List Five 5 Common Exapmle of Antivirus program

i. NORTON
ii. KASPER SKY
iii. AVG
iv. AVAST
v. SMATDAV
vi. BIT DEFENDER
vii. MACAFEE
viii. ADWARE
ix. ANTIVIRA

Importance of Computer Ant viruses

(Write this points If the Questions asked on Short answer, if it’s on Essay then use Benefits

as Importance)

• Protect computer from incoming threat
• Keep your data from being corrupted
• Antivirus can speed up your computer
• Protect your shared network from virus attacks such as Trojan horse.

HMIS NOTES

B.Boy

The benefits of using antivirus software in the computer system

• Protection from Viruses and Spyware

o Antivirus has the primary job of detecting any sought of viruses, spyware, malware and

other unknown threats and removing the same before they can do any harm to the data

present in a computer system.

• Protection from Phishing Attacks

Define Phishing

o Phishing is termed as an unauthorized attempt by any third person or hacker to access the

data present in the system, with the intention of stealing the same or infect the data so that

it can’t be usable to the user.

• Provides Robust Web Protection

o With the increased use of the internet, various online cyber threats are affecting the data

security of the computer.

o Antivirus software takes control of the web activities limiting unauthorized access of any

online threat.

• Provides quick scan of removable device

o Antivirus Software provides the advantage of quick scanning of any removable device

connect to the computer system and scans it for any unknown threats.

o The external drives are opened automatically after complete scanning of the removable

devices and removing any unknown threats present in it.

• Two-Way Firewall

Define Firewall

Isa Network Security device that monitor Incoming and Outgoing Network traffic and decide

whether to allow or block specific traffic based on a defined set of security rules.

A firewall it can be hardware, software or both.

Firewall acts as a barriers between

HMIS NOTES

B.Boy

o Antivirus Software provides two-way firewall protection which puts a check in every

incoming and outgoing data/mail through the internet and blocks the same if it finds

something suspicious during transmission.

Enlist type of Firewall Solutions

i. Packet Filters
ii. Stateful/ Inspection Firewall
iii. Proxy Server Firewall
• Block Ads and Spam Website

o At present, most of the viruses and spam attacks are executed from the pop-up ads and

other spam website whose original intention is to steal confidential information from user’s

computer which could result in big financial losses.

• Provides Password Protection

o Some significant antivirus software provides the feature of password protection which

protects them from getting stolen by any third person or hackers.

• Speed up the computer system

o Nowadays, antivirus software developed in such a way that they don’t hamper the system

performance.

o Rather they come with built in modules which automatically deleted unwanted files and

folders from the computer system, thus increasing its performance speed.

Disadvantages of Ant viruses

i. System Slow down
ii. No complete protection
iii. Security Holes
iv. Limited detection Techniques
v. Frequency advertisement
vi. No customer Support

HMIS NOTES

B.Boy

IV. INTERNET

 By definition Internet refers to huge number of computer that shares resources and

information through network.

OR

 Is the collection of massive number of computer that share resources and information

through network.

 Internet can be accessed different multi medias.

Network is the protocol/ algorithm that allow communication between electronic devices.

Protocol means rules/ principles that guides electronic devices.

i.e http-Hyper Text Transfer Protocol

FTP-File Transfer Protocol

DSL-Digital Subscriber Line

ISP- Internet Services provider

IP- Internet Protocol

SMTP-Simple Mail Transfer Protocol

IMAP- Internet Message Access Control

INTRANET

Is a relatively smaller private Network that uses the Internet Protocol and connectivity.

EXTRANET

It is a private Network uses Internet Technology to share a part of the business Information and

operations with Suppliers and Customers

It can be part of Intranet that provides access to the users outside the Company.

HMIS NOTES

B.Boy

What are the Importance of Internet to the society?/ Explain uses of Internet and the

Web

i. Entertainment e.g Streaming videos
ii. Communication e.g calls, chatting
iii. Shopping e.g Amazon, Ebay
iv. Education or e-leaning
v. Transportation e.g Uber, Mwendokasi
vi. Searching.
vii. Research

TERMINOLOGIES FOUND ON INTERNET

 Web

 Website

 Webpage

 Web browser

 Search Engine

HMIS NOTES

B.Boy

Web

Is the Multimedia Interface of the resources available on Internet.

Nowadays it use machine Learning to display Information on Internet.

HMIS NOTES

B.Boy

Website

Is the massive collection of Information found on Internet hence set as the Home page of WWW

(World Wide Web)

HMIS NOTES

B.Boy

Web page

Is the sheet that display materials found on the website.

HMIS NOTES

B.Boy

Web browser/ Internet Navigator

Is the software designed to display web pages.

List examples of Commonly used Web browser.

i. Google Chrome
ii. Microsoft Edge Internet Explorer
iii. Opera min
iv. Safari
v. Mozilla Fire Fox
vi. Netscape Navigator
vii. UC Browser
viii. Vidmate

HMIS NOTES

B.Boy

Search Engines

 The software programs designed to locate user for searching different Information on

Internet.

OR

 Are Websites through which users can search internet contents.

List examples of Commonly used Search Engine.

i. Google
ii. Yahoo
iii. Teamo
iv. BING
v. MSN
vi. ASK.Com
vii. Alta Vista
viii. Northern Light
ix. HotBoot

HMIS NOTES

B.Boy

Enlist The four(4) top medical information search engine websites

i. Webmd
ii. Pubmed
iii. Healthline
iv. Healthfinder

HMIS NOTES

B.Boy

URL (UNIFORM RESOURCES LOCATOR)

Is the pathname to display resources available on internet

List the parts of URL

i. Protocol name
ii. Host part
iii. Document name

o Protocol

Protocols are rules for exchanging data between computers. The protocol http:// is the

most widely used Web protocol.

o Domain name (top level domain)

It is the name of the server where the resource is located. www.mtv.com is an example

of Server (Many URLs have additional parts specifying directory paths, file names, and

pointers.) The last part of the domain name following the dot (.) is the domain code. It

identifies the type of organization. For example, .com indicates a commercial site. The

URL http:// www.mtv.com connects your computer to a computer that provides

information about MTV.

o Domain code (example com)

Example

http://www.kiccohas.ac.tz/Login.index.html

Protocol Host Name Document Name

Name

HMIS NOTES

B.Boy

DOMAIN NAME

• A domain name is the name of a computer, including the organization name, type of

organization and the country in which the organization is located.

• Servers or host computers are arranged according to geographical location.
• All countries in the word have a country suffix, except the USA.
• For example, Tanzania’s country suffix is ‘’tz’’

Domain name of a host computer includes

i. Server name
ii. Organization name
iii. Type of organization
iv. Country name

Example

www.kiccohas.ac.tz

Server Name Organization Type of Country Name

Name Organization

HMIS NOTES

B.Boy

Common Abbreviations in URLs

Abbreviations Meanings

Ac Academic

Co Company

Com Commercial

Edu Educational

Gov /go Government

mil Military

Org/ or Non Profit Organization

List five Internet Communications

i. E- Mail
ii. Instant Messages
iii. Group Discussion i.e Forum example Jamii Forum
iv. Video Chatting i.e IMO, WatsupVideo Calling
v. Video Conferencing i.e Zoom,Skype

HMIS NOTES

B.Boy

Explanations on Internet Connections

1. E-MAIL

 Definition Email is the transmission of electronic messages from sender to

receiver through Internet

 One way that people communicate with each other on the internet is by using electronic

mail

 It is like writing a real letter only typed an then transmitted over the internet.

Email message consists of five parts

i. To: Who the message will be sent to
ii. Cc: Who will get a copy of the message
iii. Subject: What the message is about
iv. Body: The content of the message
v. Signature: The name of the person sending the message
vi. BCC: Blind Carbon Copy

E-MAIL ADDRESSES

 Each email user has a name(Called a username or user account) and a server that holds

their email.

 The username and server name are joined together to make your email address.

 They are joined using the @sign, which distinguishes it from a web address.

 For example: kosialucas14@Hotmail.com

HMIS NOTES

B.Boy

Advantages of email

i. High speed delivery
ii. Low cost
iii. File transfer
iv. Flexibility
v. Time zone friendly.
vi. Reliability
vii. Security

Disadvantages of email

i. Spam
ii. Viruses
iii. Hacking

i.e Spamming is the process of sending insolated bulk message over an Email.

Mentions the Steps Required to Send Certain Document on Email (Practical)

i. Scan the Document you want to send
ii. Open the Web browser i.e Mozilla Fire fox or Google Chrome
iii. Write www. Gmail.com on the writing panel
iv. Write your credential i.e User name and Password
v. Then Open the Gmail Account
vi. Then Click Compose then Attachment to select the scanned document and write the

email you want to send it to the Click Send to send.

HMIS NOTES

B.Boy

2. INSTANT MESSAGE (IM)

o Instant messaging (IM) is an extension of e-mail that allows two or more people

to contact each other via direct, live communication.

o To use instant messaging, you specify a list of friends (also known as buddies or

contacts) and register with an instant messaging server.

o Whenever you connect to the Internet, special software informs your messaging

server that you are online.

o In response, the server will notify you if any of your contacts are online.

o At the same time, it notifies your contacts that you are online.

o You can then send messages directly back and forth to one another.

o Many new instant messaging programs also include videoconferencing

features, file sharing, and remote assistance.

o To see how Instant Messaging works, visit us at www.olearyseries.com/CE06

and select Animations.

o The most widely used instant messaging services are AOLs Instant Messenger,

Microsoft's MSN Messenger, and Yahoo Messenger.

o One limitation, however, is that many instant messaging services do not support

communication with other services.

HMIS NOTES

B.Boy

3. DISCUSSION GROUPS

o You can also use e-mail to communicate in discussion groups with people you

do not know but with whom you wish to share ideas and interests.

o You can participate in forums and debates that range from general topics like

current events and movies to specialized forums like computer troubleshooting

and Hollywood animations. Discussion groups include mailing lists, news-

groups, and chat groups.

 Mailing lists

• This allows members to communicate by sending messages to a list address.
• Each message is then copied and sent via e-mail to every member of the mailing

list.

• To participate in a mailing list, you must first subscribe by sending an e-mail

request to the mailing list subscription address.

Figure 7: Below is the Popular Mailing List:

DESCRIPTION SUBSCRIPTIONADDRESS

Music and bands dbird@netinfo.com.au

Movies moviereview@cuenet.com

Jokes Jokeaday.com

Travel tourbus@listserv.aol.com

Source: T. J, O’Leary, L. I, 2006
• Once you are a member of a list, you can expect to receive e-mail from others on

the list.

• You may find the number of messages to be overwhelming.
• If you want to cancel a mailing list, send an e-mail request to "unsubscribe" to the

subscription address.

HMIS NOTES

B.Boy

 Newsgroups

• Unlike mailing lists, use a special network of computers called the UseNet.
• Each of these computers maintains the news group listing.
• There are over 10,000 different newsgroups organized into major topic areas that

are further subdivided into subtopics.

• Contributions to a particular newsgroup are sent to one of the computers on the

UseNet.

• This computer saves the messages on its system and periodically shares all its

recent messages with the other computers on the UseNet.

• Unlike mailing lists, a copy of each message is not sent to each member of a list.
• Rather, interested individuals check contributions to a particular newsgroup,

reading only those of interest.

• There are thousands of news- groups covering a wide variety of topic areas.

Figure 8: Popular Newsgroups

Description Newsgroups

aerobics fitness Misc.ftness.aerobic

Cinema Rec.arts.movies

Mountain biking Rec.bicycles.off-road

Music Rec.misic.hip-hop

Clip art Alt.binaries.cli-art

Source: T. J, O’Leary, L. I, 2006

HMIS NOTES

B.Boy

 Chat groups

• Like IM, allow direct live communication.
• Unlike IM, chat groups typically connect individuals who have never met face-to-

face.

• To participate, you join a chat group, select a channel or topic, and communicate

live with others by typing words on your computer.

• Other members of your channel immediately see those words on their computers

and can respond in the same manner.

• One popular chat service is called Internet Relay Chat (IRC).
• This software is available free from several locations on the Internet.
• Using the chat-client software, you log on to the server, select a channel or topic

in which you are interested, and begin chatting.

• To participate, you need access to a server or computer that supports IRC. This is

done using special chat-client software.

• Before you submit a contribution to a discussion group, it is recommended that you

observe or read the communications from others.

• This is called LURKING. By lurking, you can learn about the culture of a

discussion group.

• For example, you can observe the level and style of the discussions.
• You may decide that a particular discussion group is not what you were looking

for-in which case, unsubscribe.

• If the discussions are appropriate and you wish to participate, try to fit into the

prevailing culture.

HMIS NOTES

B.Boy

List five Internet Connections

i. Wireless
ii. Digital Subscriber Line
iii. Cellular Connection
iv. Satellite Connection
v. Dial Up Connection

INTERNET SERVICES

LIST 3 CATEGORIES OF INTERNET SERVICES

i. ELECTRONIC COMMUNICATION
ii. INFORMATION SERVICES
iii. INFORMATION RETRIEVAL

List the ways that the Pharmaceutical Science students uses Internet

i. Searching Materials
ii. Sending and Receiving Notes
iii. Charting with other college students
iv. Video Conferencing Example Watsup Calling

HMIS NOTES

B.Boy

DISSEMINATING OF PHARMACEUTICAL INFORMATION

Importance of Internet in disseminating pharmaceutical information

• Advertisement
• Learning
• Updating of drugs
• Improve patient compliance
• Researches

List Electronic Media used to disseminate Pharmaceutical Information

i. Telephone
ii. Radio
iii. Television
iv. Smart watch
v. Internet
vi. Website

List Printed Media used to disseminate Pharmaceutical Information

i. Newspapers
ii. Magazines
iii. Brochures
iv. Fliers
v. Journals
vi. Banners
vii. Coupons

HMIS NOTES

B.Boy

V. TECHNIQUES OF SEARCHING INFORMATION ON THE INTERNET

HMIS NOTES

B.Boy

Search Strategies/ Ways of Searching Information on Internet

i. Keyword Searching
ii. Boolean
iii. Question
iv. Boolean terms (and, or , not)
v. Phrase (quotes)
vi. Field search(allows searches for special fields on a web page)
vii. Case sensitivity (apply case as appropriate)

HMIS NOTES

B.Boy

Explanation for Each type of Searching Technique

Keyword Searching

• Enter terms to search
• Use quotation marks to search as a phrase and keep the words linked together
• Common words are ignored (that, to, which, a, the, …)
• + and – can be used to include or exclude a word

HMIS NOTES

B.Boy

Boolean Searching

It’s the kind of Search that uses the words as AND,OR and NOT

Boolean Searching – AND

• Enter words connect with AND – it will include sites where both words are found
• Uses: joining different topics

(ie. “global warming” AND California

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Boolean Searching – OR

• Enter words connect with OR – requires at least one of the terms is found
• Uses: join similar or synonymous topics

(ie. “global warming” OR “greenhouse effect”)

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Boolean Searching – NOT

• Enter words connect with NOT – searches for the first term and excludes sites that have

the second term

• Uses: join similar or synonymous topics

(ie. Washington NOT school)

How to Use Boolean Logic

• I need information about cats:

o Search: cats OR felines

o Search: cats felines

• I’m interested in dyslexia in adults:

o Search: dyslexia AND adults

o Search: +dyslexia +adults

• I’m interested in radiation, but not nuclear radiation:

o Search: radiation NOT nuclear

o Search: radiation -nuclear

• I want to learn about cat behavior:

o Search: (cats OR felines) AND behavior

o Search: cats felines +behavior

• Use of parentheses in the search is know as “forcing the order of processing.”

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Question Searching

• A question may be entered in the search field of a search engine.
• Ask Jeeves is a search engine that encourages the use of question searching

Phrase Searching

• Using quotation marks around a phrase can narrow down a search.

o Use quotation marks when the words should stay together in the order you typed

them.

• Examples:

o Search: “Abraham Lincoln” will find results with the president’s name. If you

just search abraham lincoln, you will get results that include any abraham and

any lincoln.

o Search: “math lesson plans”

o Search: “space shuttle”

• Some search engines allow ‘natural speech’ questions.

Case Sensitivity Searching

• Many Search Engines are case sensitive. That means that capitalizing a word will

command the engine to only look for a proper noun, thus narrowing your search.

CAPITALIZATION- Bill, bill, Gates, gates, Digital, digital, Lotus, lotus

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Field Searching

• A FIELD is a place on a web site. For example, the title of the site is in a field, the

address of the site has a field, a picture has a field, etc.

• You can search a field if you are looking for something very specific. If you know the

name of the web site for example, or if you are just looking for pictures of tigers…

• In the search box type…

o title:welcome to Adobe Golive

o image:tiger

o anchor:click for HyperStudio stacks

• An anchor is any command that might be found on a web site. This search will give you

all the sites that have this command somewhere on them. This example will enable you

to find many HyperStudio stacks.

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Procedures of searching information on the internet

• Google is the most popular search engine in the world.
• But while so many people use it, few actually get formal instructions on how to search with

Google.

• Below are steps on how to search on Google.

Step 1: Go to Google (But Which Google?)

• To search Google, user should have to go to Google.
• The user should have knowledge of various ways to reach the site.
• In fact, that there are even different Google web sites.

Figure 10: Google Search

• Go directly to Google.com by typing in http://google.com into the web browser; that will take

the user to the main Google web site, which is designed to serve the world in general.

• The user can prefer to go to the version of Google designed for the own country.
• The user can find a list of country-specific versions of Google shown on this page.

Step 2: Go To Google via a Toolbar

• A faster way to use Google is to enter a search into the search box that’s built into most

popular browsers.

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• With the Google’s Chrome browser, type the search content right into the same box
• Enter search term in the omnibox, for example a “car”.

Figure 11: Omnibox

Step 3: Enter Search Terms

• Using a toolbar, as you type, you may see words begin to appear below the toolbar’s search

box.

• These are suggestions that Google thinks may match what you’re interested in.
• Google calls this “Google Suggest” or “Autocomplete.”
• You can ignore the suggestions, but if one seems useful, select it to save some typing.

Figure 12: Search box

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Step 4: Review Search Results

• After searched, the page will have a full of results.
• Some of these will be matching pages from across the web.
• Some of these will be matching content from those subject-specific versions of Google.

Figure 13: Search results

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Step 5: Preview Answers

• As you review results, you’ll wonder if some of the listed sites are the best answer to what

you’re looking for.

• Google provides a way to quickly check on this.
• It’s called Google Instant Previews.
• Next to the web page listings, you’ll see a magnifying glass symbol appear:
• Click on this, and you’ll make a preview of the page for that listing appear:

Step 6: Refine the Google Search

• Google doesn’t know exactly what you want, when you enter a search, so the results you get

are its best guess.

• There are ways you can help it make better guesses.
• For one, Google provides a variety of ways to refine your searches, to narrow them down.
• For examples: search for DVD players:

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Evaluation Questions

• What is the difference between virus and antivirus?

Computer virus refers to a program which damages computer systems and/or destroys or

erases data files

While

Antivirus are programs that’s designed to protect computer from virus Infectiions.

• What are the merits of using computer antivirus?
• Protection from Viruses and Spyware

o Antivirus has the primary job of detecting any sought of viruses, spyware, malware and

other unknown threats and removing the same before they can do any harm to the data

present in a computer system.

• Protection from Phishing Attacks

Define Phishing

o Phishing is termed as an unauthorized attempt by any third person or hacker to access the

data present in the system, with the intention of stealing the same or infect the data so that

it can’t be usable to the user.

• Provides Robust Web Protection

o With the increased use of the internet, various online cyber threats are affecting the data

security of the computer.

o Antivirus software takes control of the web activities limiting unauthorized access of any

online threat.

• Provides quick scan of removable device

o Antivirus Software provides the advantage of quick scanning of any removable device

connect to the computer system and scans it for any unknown threats.

o The external drives are opened automatically after complete scanning of the removable

devices and removing any unknown threats present in it.

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• Two-Way Firewall

Define Firewall

Isa Network Security device that monitor Incoming and Outgoing Network traffic and decide

whether to allow or block specific traffic based on a defined set of security rules.

A firewall it can be hardware, software or both.

Firewall acts as a barriers between

o Antivirus Software provides two-way firewall protection which puts a check in every

incoming and outgoing data/mail through the internet and blocks the same if it finds

something suspicious during transmission.

Enlist type of Firewall Solutions

iv. Packet Filters
v. Stateful/ Inspection Firewall
vi. Proxy Server Firewall
• Block Ads and Spam Website

o At present, most of the viruses and spam attacks are executed from the pop-up ads and

other spam website whose original intention is to steal confidential information from user’s

computer which could result in big financial losses.

• Provides Password Protection

o Some significant antivirus software provides the feature of password protection which

protects them from getting stolen by any third person or hackers.

• Speed up the computer system

o Nowadays, antivirus software developed in such a way that they don’t hamper the system

performance.

o Rather they come with built in modules which automatically deleted unwanted files and

folders from the computer system, thus increasing its performance speed.

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• What are the factors caused data loss in the computer system?
• Deleting files accidentally

o The top risk of losing data is deleting files or parts of texts without having any backups

available.

o Updating files or deleting them is very common activities and we do them almost every

day.

o No wonder if we accidentally delete wrong files or overwrite the parts we did not intend.

o We often lose data simply because we do not have proper workflow procedures and backup

strategies.

o More efficient procedures for saving our work and making backups regularly will

definitely save a lot of time for us.

• Viruses and damaging malware

o There are numerous new viruses which attack computers every day.

o Being connected to worldwide network has many advantages; however, it opens computers

to many serious risks.

o Damages may differ greatly but the majority of viruses affects operational software,

misuses Internet connection and damages stored data.

o There are many different types of viruses and, often, data loss is just a side effect of some

larger damage done to operational system.

o The most dangerous are the attacks targeted to steal and damage business data.

 Imagine the value of client databases, technical inventions, patient health information

essential for treatment and medication or financial transactions' history of the health

organization are destructed/ damaged with viruses.

• Mechanical damages of hard drive

o Hard drives of computers are the most fragile parts of computers; they break down more

often than any other device connected to computing.

o There are so many moving parts inside of hard drives that it is no wonder they break down

so easily.

o Once the serious problem occurs in the hard drive, there is no way even a professional

services provider can totally recover the important data in the drive.

o Memory devices are also often damaged when computers are accidentally dropped.

o Regular backups really help in case of hardware troubles.

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• Power failures

o There are two adversary effects of power failures.

 When you are halfway through writing a long article and you have not saved it yet, then

in case of power going out you lose your data.

 Another, even deeper problem may arise when power failures affect operation systems

or hardware of computers; shutting computer down suddenly without proper shutdown

procedures may cause problems with rebooting operation system later, these operation

system problems cause chain reaction and data might not be accessible any more.

o Sudden changes in voltage may damage many different computer parts.

 Most problems can be solved by changing power supply unit but there are also a great

possibility for damaging other hardware elements of computer, e.g. hard drives and

other parts which are very sensitive to changes in voltage and strong magnetic fields.

o Having automatic backups enables to recover from any accidents caused by power

failures.

• Theft of computer

o It is a real tragedy to lose both computer and data at the same time.

o There is always the danger of burglars breaking the offices and stealing electronic devices.

o While traveling passengers leave the laptop in a bus/car, airport, conference centers,

coffee shops or any other crowded place.

o New computers cost some money, but very often the data saved to hard disks is even more

expensive.

o Even if there is no particular monetary value involved, personal memories, family pictures

or other heirlooms are certainly important and very valuable to any person who use

computer.

o Losing computer may be less painful, if a computer user use proper data backup strategy

and keep data in safe storage.

• Spilling coffee, and other water damages

o Since laptop usage has been growing during past few years, the damages caused by

spilling drinks on to the computers have become more often as well.

o Average laptop does not have extra covers to protect internal parts from getting soaked.

o Liquids cause short circuit of important electronic components and they are really hard to

recover afterwards.

o Hard drives are usually placed in protective case and may be still used after getting a little

wet.

o However, harder soaking makes hard drives inaccessible.

o Another risk of the same category is dropping computer into water.

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o If the computer is completely immersed into water, it is really hard to fix anything

afterwards.

o Maybe visiting a repairman really quickly can save some parts of the computer appliances

otherwise it will be a useless computer.

o Also, if computer was not switched on at the moment of falling into water, the damage may

be less severe.

o Water accidents usually cause the loss of data saved to the hard drive.

• Fire accidents and explosions

o Explosions happen rarely but fire most probably completely destroys both a computer and

data saved on it.

o Fire is also dangerous to the backups that are stored in the same house.

o For example, having weekly backups stored on an external hard drive which is kept in

same building does not help much if the building burns down.

o In this case, both computer and backup drive will be destroyed and data will be completely

lost.

o The safest practice against fire is to make regular backups and keep them in other

(different) locations.

• What is data backup?

A data backup is the result of copying or archiving files and folders for the purpose of being

able to restore them in case of data loss.

OR is the process storing data or Information for future use hence to be restored in case of

Data Loss.

• What are the reasons for data backup?
• To recover data after its loss, by data deletion or corruption.
• To recover data from an earlier time, according to a user-defined data retention policy

typically configured within a backup application for how long copies of data are required.

• Large File Transfer
• Human Error Eraser
• Virus Protection and Spyware Protections
• Prevent from Hard Disk Failure
• Prevent from Events beyond Human Control
• Free Up Disk Space.

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• Mention types of computer virus and anti-virus.

Types of Computer Virus

• Time Bomb
• Logical Bomb
• Worm
• Boot Sector Virus
• Macros Virus
• Script Virus
• Trojan Horse

Types of Anti Virus

i. NORTON
ii. KASPER SKY
iii. AVG
iv. AVAST
v. SMATDAV
vi. BIT DEFENDER
vii. MACAFEE
viii. ADWARE
ix. ANTIVIRA

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