The Process of Communication
Session 3: The Process of Communication
Total Session Time: 120 minutes + 2 hours Assignment
Prerequisites
Students Learning Tasks
By the end of this session students are expected to be able to:
Resources Needed
SESSION OVERVIEW
|Step |Time |Activity/ |Content |
| | |Method | |
|1 |05 minutes |Presentation |Introduction, Learning Tasks |
|2 |25 minutes |Presentation |Elements of Communication |
| | |Buzzing | |
|3 |60 minutes |Presentation |The Process of Communication |
| | |Small Group | |
| | |Discussion | |
|4 |10 minutes |Presentation |Key Points |
| 5 |10 minutes |Presentation |Evaluation |
| 6 |10 minutes |Presentation |Assignment |
SESSION CONTENTS
STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)
READ orASKstudents to read the learning objectives and clarify
ASK students if they have questions before continuing.
STEP 2:Elements of Communication (25 minutes)
|Activity: Buzzing (10 minutes) |
|ASK students to pair up and buzz on the following question for 2 |
|minutes |
| |
|What are the elements of communication? |
| |
|ALLOW few pairs to respond and let other pairs to add on points not |
|mentioned |
| |
|WRITE their response on the flip chart/board |
| |
|CLARIFY and SUMMARIZE by using the content below |
The Five Important Elements of Communication:
STEP 3: The Process of Communication (60 minutes)
|Activity: Small Group Discussion (15 minutes) |
| |
|DIVIDE students into small manageable groups |
| |
|ASK students to discuss on the following question |
| |
|How are elements of communication involved in the process of |
|communication? |
| |
|ALLOW students to discuss for 15 minutes |
| |
|ALLOW few groups to present and the rest to add on points not mentioned|
| |
|WRITE their response on the flip chart/board |
| |
|CLARIFY and SUMMARIZE by using the content below |
The elements of the Process of Communication
o Initiator/originator of the message
o Bear initial purpose of the communication process cycle
o Source can be an individual, organisation or government ministry
o Source can also become recipient or the receiver of the message when
sender give feedback
o Refers to content of communication. Pieces of information transmitted
from the source (sender) to the receiver at each cycle.
o The message can be either verbal or non-verbal
o Path or medium through which the message passes from the source
towards the target receiver.
o For example written, oral, visual and audio visual channels
o Person whom message is intended.
o Receiver interpret the message and give the response
o Response of the receiver to the sender’s message
o Confirms the level of success of a communication process
[pic]
STEP 6: Key Points(10 minutes)
channel, receiver/recipient and feedback
so as to get effective communication
STEP 7: Evaluation (10 minutes)
process?
STEP 8: Assignment (10 minutes)
|Activity: Take Home Assignment (10 minutes) |
| |
|DIVIDE students in groups or individuals |
| |
|ASK the students to work on the following assignment |
|Prepare a scenario involving different elements of communication, |
|Identify the elements used in the scenario and the way they were used |
|in the process of communication. |
|ALLOCATE time for students to do the assignments and submit |
| |
|REFER students to recommended reference |
References
Burger,B.A. (2009) Communication skills for pharmacist; building
relationships, improving patient care (4th ed.). New York:
American pharmacist association
Burnard, P. (1992). A communication skills guide for health care workers
(1sted.). London: Edward Anorld
Communicating Health. An action guide to health education and health
promotion (1sted.). London: MacmillanKadeghe, M. (2005) Communication
skills; theory and practice (3rded.). Dar essalaam: Afroplus Industries
Ltd.
Kariuki, M. K.&Munga E. C. (2011)Fundamentals of communication skills (1st
ed.). Mwanza: Victoria Education Promotional Centre Ltd.
Kurtz, S.,Silnerman,.J.& Draper, J. (1998) Teaching and learning
communication skills in medicine (1st ed.). London:Raddiffe Medical
Place Ltd.
Mahundu, C.M. (1999). A manual on communication skills (1sted.). Ndanda:
Benedictine Publishers
Pitt, B. (1991). Health, teacher’s diploma communication. Harare: MOH
Rungapaidiachy, D. M. (1999) Interpersonal communication and psychology
(1sted.). Massachusetts: Butterworth-Heinemann
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