Health Information Management End-of-Semester Elaborative Learning Guide

PST05209 Health Information Management — End-of-Semester Elaborative Learning Guide
PST05209 Study Guide
Technician Certificate in Pharmaceutical Sciences · NTA Level 5 · Semester II

Health Information Management End-of-Semester Elaborative Learning Guide

A complete source-based study document for PST05209, combining the thirteen facilitator-guide sessions, the official written and practical examination structure shown in the attached assessment-plan pages, practical preparation, model examinations and the complete extracted possible-question handbook.

13 complete sessionsWritten paper: 100 marksPractical: 2–3 hoursMobile friendlyOffline single file
Scope and study method

How to Use This Guide

Source boundary: the learning content, definitions, procedures, examples, question forms and assessment details in this file are based on the uploaded PST05209 Health Information Management Facilitator Guide, the uploaded HIM Possible NACTE Questions handbook and the attached assessment-plan images. The full extracted content of every facilitator session and every page of the possible-question handbook is included below.

Recommended study sequence

  1. Read the learner explanation for one session.
  2. Memorise the learning outcomes and core examination points.
  3. Answer the review questions without opening the complete source content.
  4. Open the complete facilitator-derived content to check details, procedures, worksheets and references.
  5. Practise the theory and practical sample papers under timed conditions.
  6. Use the complete question bank to identify repeated concepts and alternative wording.

Important assessment note

The attached assessment-plan image gives the end-of-semester theory distribution as 10 marks multiple choice, 10 marks multiple True/False, 10 marks matching, 40 marks short answers and 30 marks guided essays. The older possible-question handbook uses a different allocation. Both are preserved, but this guide organises the sample end-of-semester paper according to the assessment-plan image.

Assessment blueprint

End-of-Semester Examination Structure

Blueprint used in this guide: the attached assessment-plan page specifies five written sections totalling 100 marks. The separate possible-question handbook shows an older/alternative 10–20–10–40–20 distribution. For preparation in this guide, the assessment-plan distribution below is treated as the end-of-semester blueprint, while every question in the possible-question handbook is retained in the complete source question bank.
SectionQuestion typeStructureMarks
AMultiple choice10 questions; five options per question10
BMultiple True/False4 questions; five statements per question; 0.5 mark per correct statement10
CMatching items2 questions; five premises and eight responses in each10
DShort answers8 questions; maximum of 7 marks for any one question40
EGuided essays2 questions; 15 marks each30
Total100

Practical examination

The attached assessment plan states that one practical examination carries 30% and lasts 2–3 hours. It covers seven Sub-Enabling Outcomes and eleven Related Tasks, and contains a minimum of two questions.

SEO 5.1.1 — RT (b)SEO 5.1.2 — RTs (c), (d)SEO 5.1.3 — RTs (b), (c)SEO 5.1.4 — RT (g)SEO 5.1.5 — RTs (c), (d), (f)SEO 5.2.2 — RT (d)SEO 5.2.3 — RT (c)

How to prepare for the written paper

  1. Learn definitions exactly enough to distinguish closely related terms.
  2. Practise lists, comparisons, procedures and interpretation of data.
  3. For a short answer, give the required number of points and explain each point briefly.
  4. For an essay, use an introduction, logically ordered explained points and a conclusion.
  5. Review the complete possible-question bank because the source handbook repeats concepts in different forms.
View the attached assessment-plan extracts
Assessment plan extract showing the written end-of-semester examination structure and practical examination coverage
Assessment plan extract showing the written end-of-semester examination structure and practical examination coverage.
Assessment plan extract showing practical examination duration, weight and SEO/RT coverage
Assessment plan extract showing practical examination duration, weight and SEO/RT coverage.
Session 1 · Facilitator Guide printed pages 1–16

Organization of Health-Related Data Using Computer Packages

Learning outcomes

  • Explain electronic data storage and arrangement
  • Demonstrate electronic filing and security
  • Explain methods of summarising data

Core examination points

  • Data are recorded on storage media.
  • Hybrid systems combine paper and electronic records.
  • Health data must be protected from unauthorised access.
  • Tables, diagrams, numbers and graphs summarise data.

1.1 Meaning and purpose of data storage

Data storage means recording information in a storage medium so that it can be kept and retrieved. The guide gives handwriting, phonographic recording, magnetic tape and optical discs as examples of storage media. Electronic data storage keeps soft information such as documents, pictures, music and video in devices that can be read by a computer.

1.2 Electronic storage media

The main storage devices discussed are the hard disk drive, USB flash drive and memory card. A hard disk is non-volatile storage, which means that its contents remain saved when power is switched off. A USB flash drive is removable, rewritable, compact and has no moving parts. A memory card is a permanent, non-volatile medium commonly used in small portable devices such as cameras and phones.

1.3 Electronic health records and electronic medical records

An electronic health record is a digital version of a patient paper chart containing information such as medical history, diagnoses, medicines, treatment plans, immunisation dates, allergies, radiology images and laboratory results. It can be shared by authorised providers across more than one health-care organisation. An electronic medical record is also a digital version of a paper chart, but it mainly contains the medical and treatment history used within one clinical practice and is not easily shared outside that practice.

1.4 Filing and retrieval

The guide compares paper, hybrid and fully electronic systems. Paper records require a checkout and tracking process. Hybrid systems define which parts remain on paper and which are stored in a data repository. Electronic systems should permit scanning, separation of active and inactive records, locking of completed records and controlled printing.

1.5 Security of electronic patient data

Security requires risk assessment, encryption, antivirus protection, firewalls, access control, strong passwords, controlled physical access, staff training, backup and secure disposal. Access must be based on the duties of the staff member. Completed records should be protected from unauthorised alteration.

1.6 Summarising data

Health data can be summarised using tables, numbers, diagrams and graphs. The guide covers line graphs, simple and multiple bar charts, component and percentage component bar charts, pie charts, histograms, frequency polygons and ogives. The correct method depends on the type of data and the message that must be communicated.

End-of-session review questions

  1. Define data storage and electronic data storage.
  2. Differentiate EHR from EMR.
  3. Explain paper, hybrid and electronic filing.
  4. State measures used to protect electronic patient data.
  5. Differentiate a line graph, bar chart, pie chart and histogram.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 1: Organization of Health Related Data Using

Computer Packages

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Explain concepts of electronic data storage and arrangement
  • Demonstrate electronic filing and application of security to electronic data
  • Explain the methods of summarizing data

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector
  • Antivirus disc
  • Peripheral storage devices
  • Worksheet 1.1: The difficulties in patient registration process

Session Overview

Step Time Activity/Method Step Title

1 05 minutes Presentation Introduction, Learning Tasks Brain storming 2 05 minutes Definition of Data Storage Presentation Brain storming 3 25 minutes Electronic Data Storage and Management Presentation Electronic Filing and Application of 4 35 minutes Presentation Security to Electronic Data 5 35 minutes Presentation Methods of Summarizing Data 6 05 minutes Presentation Key points 7 05 minutes Presentation Evaluation

8 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (05 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing

STEP 2: Definition of Data Storage (05 minutes)

Activity: Brain storming (2 minutes)

Ask students to brainstorm on the following question:

  • What is data storage?

ALLOW a few students to respond

WRITE their responses on the flip chart/ board

CLARIFY and SUMMARISE by using the content below

  • Data storage
  • Data storage is the recording (storing) of information (data) in a storage medium.
  • Handwriting, phonographic recording, magnetic tape, and optical discs are all examples of storage media.

STEP 3: Electronic Data Storage and Management (30 minutes)

Activity: Brain storming (2 minutes)

Ask students to brainstorm on the following question:

  • What is electronic data storage?
  • What are the media and equipment used for electronic data storage?

ALLOW a few students to respond

WRITE their responses on the flip chart/ board

CLARIFY and SUMMARISE by using the content below

  • Electronic data storage is the means of storing soft data information in given format like Music, Video, Document or Pictures in a device which could be a flash disk or rather a hard disk drive
  • Electronic data storage requires electrical power to store and retrieve data.
  • Data stored in a digital machine-readable medium is sometimes called digital data.
  • Computer data storage is one of the core functions of a general purpose computer.
  • Electronic documents can be stored in much less space than paper documents.
  • Barcodes and magnetic ink character recognition (MICR) are two ways of recording machine-readable data on paper.
  • Three common types data storage are: hard drive, USB flash drive and memory card.
  • Hard drive (HD)
  • The term "hard drive" is actually short for "hard disk drive."
  • The term "hard disk" refers to the actual disks inside the drive.
  • The hard drive is a non-volatile memory hardware device that permanently stores and retrieves data on a computer.
  • Non-volatile memory is a term used to describe any memory or storage that is saved regardless if the power to the computer is on or off.
  • The best example of non-volatile memory and storage is a computer hard drive, flash memory, and ROM.
  • A hard drive is a secondary storage device that consists of one or more platters to which data is written using a magnetic head, all inside of an air-sealed casing.
  • A typical hard drive is only slightly larger than a human hand and can hold over 100 GB of data.
  • USB flash drive
  • A USB flash drive is a device used for data storage that includes a flash memory and an integrated Universal Serial Bus (USB) interface.
  • Most USB flash drives are removable and rewritable.
  • Physically, they are small, durable and reliable.
  • The larger their storage space, the faster they tend to operate.
  • USB flash drives are mechanically very robust because there are no moving parts.
  • They derive the power to operate from the device to which they are connected (typically a computer) via the USB port.
  • A USB flash drive may also be known as a flash drive or USB drive.
  • Memory card
  • A memory card is a type of storage device that is used for storing media and data files.
  • It provides a permanent and non-volatile medium to store data and files from the attached device.
  • Memory cards are commonly used in small, portable devices, such as cameras and phones.
  • The most common type of data that’s being stored on a memory card include videos, pictures, audio and other types of file formats.
  • Some of the most popular forms of memory cards are:
  • Secure Digital (SD) card
  • CompactFlash (CF) card
  • Smart Media
  • Memory Stick
  • Multi Media Card (MMC)
  • In the healthcare system, data are store in the electronic systems, and these systems are called electronic health records (EHR) and electronic medical records (EMR)
  • Electronic Health Records
  • An electronic health record (EHR) is a digital version of a patient’s paper chart.
  • It contains a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory and test results in electronic format.
  • It is health information that is created and managed by authorized providers in a digital format capable of being shared with other providers across more than one health care organization.
  • Electronic Medical Records
  • Electronic medical records (EMRs) are a digital version of the paper based charts/form in the clinician’s office.
  • EMR contain medical information used by clinicians mostly for diagnosis and treatment..
  • An EMR contains the medical and treatment history of the patients in one practice.
  • Information in EMRs cannot easily be shared out of the medical practice.
  • The patient’s record can easily be printed out and shared with other members of the care team.

STEP 4: Filing and Application of Security to Data (35 minutes)

  • Retrieval
  • Paper Based System
  • During normal business hours requests for thinned or discharged health records should be coordinated through the HIM staff.
  • It is recommended that a process be in place to track the locations and holders of the health record.
  • This can be accomplished through a record check out system.
  • A reasonable length of time should be identified for which a record can be checked out.
  • Hybrid or Electronic System
  • Appropriate access levels should be given based on the needs of the staff member to perform their job.
  • Completed records upon discharge would be locked and only available as read- only.
  • There should be a limited number of staff members with printing capabilities.
  • After Hours Retrieval – Paper Based System
  • Every facility should have a process in place for after hour retrieval of records in case of an emergency.
  • Because evening and night shift staff may have to complete deficient discharge records or have access to an overflow record, the supervisor should have keys to access the department and be trained in retrieval, the sign-out process, and other security measures.
  • Department procedures should track who has keys to the department and documentation of their training on filing and retrieval procedures.
  • After Hours Retrieval – Hybrid or Electronic System
  • If using a hybrid or electronic health record consider if parts of the electronic health record need to be printed during the duration of the stay or upon discharge.
  • This will depend on how the health record is defined within the organization and electronic storage capabilities.
  • Filing
  • Paper based system
  • Filing of all documents that should be part of the complete health records are added to the discharge record, preferably prior to completion.
  • As with the addition of any document to the record, care should be taken to verify the resident name prior to inserting the document in the record.
  • Hybrid system
  • The facility policies and procedures should determine which parts of the record will be paper based and which parts are stored in a data repository.
  • This policy should also determine whether or not additional documents should be added as paper based documents or scanned into the data repository.
  • If documents are added to the electronic portion of the record after this has been completed, these should be added as addendums.
  • Electronic record
  • The facility policies and procedures should allow for the capture of additional material for the electronic record through a system of scanning to the file.
  • If the record has been determined to be complete and additional paperwork is discovered, these documents should be added as addendums.
  • The electronic system should be able to separate the active from the inactive record within the data base
  • Ways of improve electronic patient data security
  • Do a security risk assessment
  • Information security risk assessment is an on-going process of discovering, correcting and preventing security problems.
  • The risk assessment is an integral part of a risk management process designed to provide appropriate levels of security for information systems.
  • Security risk assessments must be performed annually to meet the criteria of the meaningful use of an HER
  • Encrypt data
  • Encryption is the process of encoding a message or information in such a way that only authorized parties can access it and those who are not authorized cannot.
  • Patient data should be encrypted whenever possible
  • Antivirus programs and firewalls to defend the privacy and security of data should be installed in the system
  • Use password to protect data from being accessed with unauthorized persons
  • Control system access
  • Access control is a key component of patient data security.
  • There are two main types of access control: physical and logical.
  • Physical access control limits access to buildings, rooms and physical IT assets where patient data are stored.
  • Logical access limits connections to computer networks, system files and health data.
  • Authenticate users
  • Authentication is the process of recognizing a user’s identity.
  • Authentication process can be described in two distinct phases: identification and actual authentication.
  • Identification phase provides a user identity to the security system and this identity is provided in the form of a user ID.
  • An actual user can be mapped to other abstract user object in the system, and therefore be granted rights and permissions to the user and user must give evidence to prove his identity to the system.
  • The process of determining claimed user identity by checking user-provided evidence is called authentication and the evidence which is provided by the user during process of authentication is called a credential.
  • Use and scan audit logs
  • An audit log is a document that records an event in an information (IT) technology system.
  • It is a security-relevant chronological record, set of records, destination and source of records that provide documentary evidence of the sequence of activities that have affected at any time a specific operation, procedure, or event.
  • It documents what resources were accessed; audit log entries usually include destination and source addresses, timestamp and user login information.
  • EHRs have audit logs that record which user did what in the EHR and when.
  • Most of hospitals that practices EHR were using their audit logs or another feature designed to prevent people from tampering with the logs to erase the signs of an intruder.
  • EHR practices need software that automatically scans their audit logs to detect anomalies that might indicate a cyber-attack, such as an unfamiliar user or a known user logging on at an unusual time of the day.
  • Back up data off site
  • An offsite backup is a backup process or facility that stores backup data or applications external to the organization or core IT environment.
  • It is similar to a standard backup process, but uses a facility or storage media that is not physically located within the organization's core infrastructure.
  • The institution that practices EHR should have off site backup, both for security purposes and also for the case of natural disasters.

STEP 5: Methods of Summarizing Data (35 minutes)

  • Table, Graph and charts are commonly used in presenting and summarizing data
  • Table (Tabulation)
  • The process of placing classified data into tabular form is known as tabulation
  • A table is a symmetric arrangement of statistical data in rows and columns
  • Rows are horizontal arrangements whereas columns are vertical arrangements

Table 1: Number of patients admitted at Mount Meru hospital in the year 2011 NUMBER OF PATIENTS AGE Below 35 1,280

35-55 1,160

Above 55 300

Total 2,740

  • Line graph
  • A line graph is a graphical tool used to present and compare two variables.
  • One variable is represented at X axis and other at Y axis.
  • The points given are plotted and are joined together by straight lines.

Figure 1: Annual sales of a particular organization

  • Simple Bar chart
  • A simple bar chart is used to represents data involving only one variable classified on spatial, quantitative or temporal basis Figure 2: Hospital Patients by unit Hospital Patients by Unit 5000

4000 patients per year Number of

3000

2000

1000

Emergency

Maternity

Surgery Cardiac

Intensive Care

Care

  • Multiple bar chart
  • A two or more sets of inter-related data are represented.
  • Multiple bar diagram facilities comparison between more than one phenomena.

Figure 3: The number of Male and Female Cataract at Mwembetogwa ward

THE NUMBER OF MALE & FEMALE CATARACT SCREENING AT MWEMBETOGWA WARD FROM 1991-1995

14000 12000 10000 NO. Clients

8000 Male 6000 Female 4000 2000 1991 1992 1993 1994 1995 Years

  • Component bar chart
  • Sub-divided or component bar chart is used to represent data in which the total magnitude is divided into different or components

Figure 4: The Diabetic Tablets produced from 1991-1994 THE DIABETIC TABLETS IN 100 gms/BOX PRODUCED FROM 1991- 1994

Quantity in 100 gms

Glimepiride Glyburide Glipizide Chlorpromide

1991 1992 1993 1994 Years

  • Percentage component bar chart
  • Sub-divided bar chart may be drawn on percentage basis
  • This type of chart is useful to make comparison in components holding the difference of total constant

Figure 5: Inpatient cases at Medical ward-MNH 1991-1994 INPATIENT CASES IN HUNDRED AT MEDICAL WARD-MNH FROM 1991-1994

100% 90%

Number of Cases in % 80% 70% 60% MTA 50% HIV/AIDS 40% Malaria 30% 20% 10% 0% 1991 1992 1993 1994 Years

  • Pie chart
  • Pie chart is named so, due to its similarity with pie and its slices.
  • Pie chart is a circular chart which is divided into sectors.
  • Each sector corresponds to different values of a data.
  • In pie charts, the percentage of each number is calculated and then obtained percentages are plotted at pie chart. Figure 6: Hospital Patients by Unit Hospital Patients by Unit Cardiac Care 12%

Emergenc Surgery y 53% 25%

Intensive Care Maternity 4% 6%

  • Histogram
  • A bar graph that displays the data from a frequency distribution
  • Horizontal Scale (x-axis) is labeled using CLASS BOUNDARIES or
  • MIDPOINTS

  • Vertical Scale (y-axis) is labeled using frequency
  • Bars are contiguous (No gaps)

Figure 7: Time to complete blood transfusion Time to Complete Blood Transfusion

Fr 25 eq ue 20 nc y 15 Frequenc y

235.5 260.5 285.5 310.5 335.5 360.5

Minutes

  • Frequency polygon
  • It presented by using Line graph rather than a bar graph.
  • It uses class midpoints rather than class boundaries on x-axis Figure 8: Frequency polygon for Blood pressure data

Frequency Polygon for B.P.

Frequency

92.5 106.5 120.5 134.5 148.5 162.5 176.5 190.5 204.5 218.5

Systolic Pressure

  • Ogive
  • Line graph (rather than a bar graph)
  • Uses class boundaries on x-axis
  • Uses cumulative frequencies (total as you go) rather than individual class frequencies
  • Used to visually represent how many values are below a specified upper class boundary

Figure 9: Blood Pressure of fifty subjects

Blood Pressures of 50 Subjects

Cummulative Frequency

99.5 127.5 155.5 183.5 211.5

Systolic Pressure

STEP 6: Key Points (05 minutes)

  • Data are stored through recording in the storage media.
  • Hybrid electronic system is a filing technique that combined electronic records and paper-based records in data storage practices.
  • Data should be protected to avoid stolen of data by unauthorized person.
  • Diagram, graphs and number are the main techniques of summarizing health data.

STEP 7: Evaluation (05 minutes)

  • What is electronic data storage?
  • What is data security?
  • What kind of data presented by using graph?
  • What kind of data presented by using diagram?

STEP 8: Assignment (05 minutes)

Activity: Group assignment

TELL the student to answer the following question:

  • Describe the three main security measures that you can use to mitigate data management process at pharmacy information system.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

United Republic of Tanzania Ministry of Health and Social Welfare, Strategy for Development and Implementation of an Integrated Logistics System for Essential Health Commodities: Government printers, Dar es Salaam

USAID | DELIVER PROJECT, Task Order 1. 2011. Tanzania: 2020 Supply Chain Modeling—Forecasting Demand from 2020–2024. Arlington, Va.

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Gartee R. (2011). Electronic Health Records + MEDCIN CD: Understanding and Using Computerizing Medical Records. 2nd Ed. Pearson. USA

Gerda Koch. (2000). Basic allied health statistics and analysis. 2nd Ed. Thomson Delmar learning. USA.

Gupta, P. (2000). Mathematical Statistics. New Delhi Publisher, India

Gupta, P. (2006). Statistical Methods. New Delhi Publisher, India

J. Jothikumar. (2005). Statistics: Higher secondary-First year. 1st Ed. Tamilnadu Textbook Corporation. Chennai.

Pietka E et al. (2016). Information Technology in Medicine. 1st Ed. Springer International Publishing. USA.

Thanki S. (2018). Medical Imaging and Its Security in Telemedicine Applications. 1st Ed. Springer International Publisher. USA.

Worksheet 1.1: The difficulties in patient registration

process

Worksheet 1.1: The importance of digitalizing pharmaceutical data

Instructions: This is a take home exercise that should be done by all students individually.

Finished work should be collected and handed over to the tutor. Time for collection will be discussed and agreed in class.

Instructions: Answer the question below

Explain the importance of digitalizing pharmaceutical data in the healthcare industry.

Session 2 · Facilitator Guide printed pages 17–28

Creation of a Table from Health Data Using a Spreadsheet

Learning outcomes

  • Explain spreadsheet structure
  • Open and use a worksheet
  • Format data
  • Create borders
  • Print a table

Core examination points

  • Excel records, manipulates and stores numerical data.
  • The ribbon gives access to commands.
  • Formatting and arithmetic operations support data processing.
  • Borders create a visible table.

2.1 Structure of Microsoft Excel

Microsoft Excel is a spreadsheet program used to record and analyse numerical data. A spreadsheet consists of columns and rows. Columns are identified by letters, rows by numbers, and the point where a column and row meet is a cell. A cell address combines the column letter and row number, for example A1.

2.2 Workbook, worksheet and ribbon

A workbook is an Excel file containing one or more worksheets. The ribbon provides tabs and command groups for working with data. Learners should be able to open Excel, create or select a worksheet, enter data and save the workbook.

2.3 Data formats

The guide identifies number, currency, date, percentage and text formats. Correct formatting helps the reader interpret values correctly and prevents confusion between numbers, dates, percentages and labels.

2.4 Creating a clear table

A good spreadsheet table requires accurate data entry, appropriate headings, alignment, number formatting and borders. Borders make the table structure visible. The learner should also know how to adjust rows and columns, centre or align data, and make headings clear.

2.5 Printing a spreadsheet table

Before printing, check the print area and print preview. Ensure that all columns fit, headings are visible and the table is not cut off. The guide also introduces keyboard shortcuts and the use of the Escape key to leave print preview.

End-of-session review questions

  1. Define Microsoft Excel, spreadsheet, workbook, worksheet and cell.
  2. Explain how a cell address is formed.
  3. List the data formats discussed in the guide.
  4. Outline how to create borders and print a table.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 2: Creation of Table from Health Data Using

Spreadsheet

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Explain the structure of Microsoft Excel spreadsheet
  • Use Microsoft Excel procedures to open spreadsheet
  • Use Microsoft Excel procedures to formatting data
  • Use Microsoft Excel procedures to create borders
  • Use Microsoft Excel procedures to print a table

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector
  • Network
  • Worksheet 2.1

Session Overview

Step Time Activity/Method Content

1 05 minutes Presentation Introduction, Learning Objectives Presentation/ 2 10 minutes Structure of Microsoft Excel Spreadsheet Demonstration Presentation/ Procedures for Opening Microsoft Excel 3 10 minutes Demonstration Spreadsheet Presentation/ Procedures for Formatting Microsoft Excel 4 30 minutes Demonstration Data Presentation/ Procedures for Inserting Border in 5 30 minutes Demonstration Microsoft Excel Spreadsheet Presentation/ Procedures for Printing a Table from 6 20 minutes Demonstration Spreadsheet 7 05 minutes Presentation Key Points

8 05 minutes Presentation Evaluation

9 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: The Structure of Microsoft Excel Spreadsheet (10 minutes)

Microsoft Excel

  • Microsoft Excel is a spreadsheet program that is used to record and analyse numerical data.
  • Spreadsheet is a collection of columns and rows that form a table.
  • Alphabetical letters are assigned to columns.
  • Numbers are usually assigned to rows.
  • The point where a column and a row meet is called a cell.
  • The address of a cell is given by the letter representing the column and the number representing a row.

Microsoft Excel Ribbon

  • The ribbon provides shortcuts to commands in Excel.
  • A command is an action that the user performs.
  • An example of a command is creating a new document, printing a documenting.
  • Ribbon start button
  • It is used to access commands i.e. creating new documents, saving existing work, printing, accessing the options for customizing Excel.
  • Ribbon tabs
  • The tabs are used to group similar commands together. The home tab is used for basic commands such as formatting the data to make it more presentable, sorting and finding specific data within the spreadsheet.
  • Ribbon bar
  • The bars are used to group similar commands together. As an example, the Alignment ribbon bar is used to group all the commands that are used to align data together.

Worksheet and Workbook

  • A worksheet is a collection of rows and columns.
  • When a row and a column meet, they form a cell.
  • Cells are used to record data.
  • Each cell is uniquely identified using a cell address.
  • Columns are usually labelled with letters while rows are usually numbers.
  • A workbook is a collection of worksheets.
  • A workbook has three cells in Excel.
  • Sheet can be added or deleted to suit the requirements.
  • The sheets are named Sheet1, Sheet2 and so on and so forth.
  • The sheet can be rename to more meaningful names i.e. Daily Expenses, Monthly Budget, etc.

Ms Excel data formats

  • Number – Stores data as a number
  • Currency – Stores data in the form of currency
  • Date – Data is stored as dates
  • Percentage – Stores numbers as a percentage
  • Text Formats – Stores data as string of texts

STEP 3: The Procedures for Opening Microsoft Excel Spreadsheet (10

minutes) Procedures for open Microsoft Excel

  • Click on start menu
  • Point to all programs
  • Point to Microsoft Excel
  • Click on Microsoft Excel

Add, Subtract, Multiply, divided in Excel

  • Create a folder on computer in my documents folder and name it HIM Excel.
  • Open Excel.
  • Enter the data in the worksheet.
  • Perform the calculations using the respective arithmetic operators.
  • When performing calculations in Excel, start with the equal (=) sign.
  • Start with the one for addition.
  • Write the following formula in E2 Excel (Result column)

= C2+D2

  • "=" tells Excel to evaluate whatever follows after the equal sign
  • "C2" is the cell address of the first number given by C representing the column letter and 2 representing the row number
  • "D2" is the cell address of the second number given by D representing the column letter and 2 representing the row number

STEP 4: The Procedures for Formatting Microsoft Excel Data (30

minutes)

Formatting data in Microsoft Excel table

  • Use data formatting arithmetic operations
  • Bold
  • Align serial numbers to the left, center or right

Procedure for make column names bold

  • Highlight the cells that have the column names by dragging them.
  • Click on the bold button represented by B command.
  • The workbook should now appear as follows.

Procedures for align data to the left

  • Align the serial numbers to the left
  • Highlight all the data in the S/N column
  • Click on align left as shown below

STEP 5: The Procedures for Inserting Border in Microsoft Excel

Spreadsheet (35 minutes)

Procedures for inserting borders

  • Highlight all the columns and rows with data
  • On the font ribbon bar, click on borders command as shown below
  • Follow drop down menu below
  • Select the option "All Borders".
  • The data should look as follows

STEP 6: The Procedures for Printing a Table From Spreadsheet (20

minutes)

Procedure for setting print area, print view, printing and page layout

  • The print area is the part of the worksheet that used to print out on paper.
  • The quick and easy way of doing it is by using the following shortcut commands

Ctrl + P

  • The following print preview will be displayed on the computer screen.
  • Press Esc button to exit print preview mode

STEP 7: Key Points (5 minutes)

  • Microsoft Excel is a powerful spreadsheet program used to record, manipulate, store numeric data and it can be customized to match your preferences
  • The ribbon is used to access various commands in Excel.
  • Data formatting and arithmetic operations used in the Excel for data processing.
  • Borders are used to create an Excel table.

STEP 8: Evaluation (5 minutes)

  • What is Microsoft Excel?
  • What is ribbon?
  • What is spreadsheet?
  • How many data formats available in Excel?

STEP 9: Assignment (5 minutes)

Activity: Group assignment

TELL the student to perform the following task:

  • Use the knowledge gain in Microsoft Excel, try to insert the spreadsheet, delete the spreadsheet, tap colour and rename the spreadsheet, and protect the spreadsheet.

DIVIDE students into small manageable groups.

ALLOW group to work for one day and present the task after scheduled time.

CONDUCT general discussion by asking groups to present one of the tasks for not less

than 5 minutes.

SUMMARIZE the activity using practical training guidelines.

References

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Gartee R. (2011). Electronic Health Records + MEDCIN CD: Understanding and Using Computerizing Medical Records. 2nd Ed. Pearson. USA

Gerda Koch. (2000). Basic allied health statistics and analysis. 2nd Ed. Thomson Delmar learning. USA.

Gupta, P. (2000). Mathematical Statistics. New Delhi Publisher, India

Gupta, P. (2006). Statistical Methods. New Delhi Publisher, India

J. Jothikumar. (2005). Statistics: Higher secondary-First year. 1st Ed. Tamilnadu Textbook Corporation. Chennai.

Held B, Richrdson T, Moriaty B. (2016). Microsoft Excel Functions and Formulas. Mercury Learning & Information.

Held B. (2010). Microsoft Excel Functions & Formulas. Wordware Publishing, Inc.

LeCorps R. (2002). Microsoft Excel Fundamentals: A Practical Workbook for Small Business. RGL Learning & Publishing.

Shekhar V. V. (2000). Microsoft Excel 2000. Unistar Books Publishers.

Worksheet 2.1: Microsoft Excel Spreadsheet

Worksheet 2.1: Creation of Ms Excel spreadsheet

Instructions: This is a take home exercise that should be done by all students individually.

Finished work should be sent and handed over to the tutor. Time for collection and sending will be discussed and agreed in class.

Instructions: Answer the question below

Create a spreadsheet like the one below. Enter all the numbers.

  • Change the formatting of the numbers to dollars.
  • Make the grid around the cells visible.
  • Insert the title “Monthly Budget” center and merge it.
  • Change the font to Baker Signet, size 18.
  • Make the text white and the fill black.
  • Insert the subtitle “January 2005 – June 2005.”
  • Change the font to Baker Signet, size 10
  • Make text white and fill black.
  • Center and merge it.
  • Total the expenses at the bottom of each month.
  • Widen columns if necessary so numbers can be seen.
  • Put a dark border around the edges of the document.
  • Change the amount for gasoline in June from 60 to 70 shillings.
  • Figure out the average for each row. You must know the formula on your own!
  • Center and bold the headings (months and average)
  • Bold the headings in column A.
  • Change the font to BakerSignet.
  • Add a header with your name, period, and FINAL PART A.
  • Print
Session 3 · Facilitator Guide printed pages 29–53

Analysis of Health Data Using Microsoft Excel Formulas and Functions

Learning outcomes

  • Explain formulas
  • Analyse data using formulas
  • Use Excel functions and the Function Wizard

Core examination points

  • Formulas and functions manipulate data.
  • Functions are efficient and reduce formula mistakes.

3.1 Formulas and functions

A formula is an instruction entered in a cell to calculate a result. Excel formulas begin with an equal sign. Functions are ready-made formulas that use descriptive names and arguments. The guide explains that functions are generally faster and reduce the chance of mistakes.

3.2 Order of operations and cell references

Calculations must follow the correct order of operations. Cell references allow the calculation to use values stored in other cells. Learners must check brackets, operators, cell ranges and spelling of function names.

3.3 Core functions in the guide

The module includes SUM, AVERAGE, SUMIF, COUNTIF, CONCATENATE, INT, MAX, FACT, VLOOKUP, IF, MEAN, MEDIAN, MODE, VARIANCE, STANDARD DEVIATION and FREQUENCY. Each function must be matched to the question being answered. SUM totals values, AVERAGE gives a mean, COUNTIF counts cells meeting a condition, SUMIF adds values meeting a condition, IF produces a result according to a test, and VLOOKUP searches vertically in a table.

3.4 Measures used to describe health data

Mean, median and mode describe the centre of a data set. Variance and standard deviation describe spread. Frequency counts how many values fall within specified intervals. These calculations help convert raw health or pharmaceutical data into useful information.

3.5 Avoiding formula errors

Enter the equal sign, use correct cell addresses, close brackets, separate arguments correctly and confirm that the range includes all required cells. A result should be checked against the original data before it is used in a report.

End-of-session review questions

  1. What is an Excel formula?
  2. State the purpose of SUM, AVERAGE, COUNTIF, SUMIF, IF and VLOOKUP.
  3. Explain mean, median, mode, variance and standard deviation.
  4. List common mistakes to avoid when entering formulas.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 3: Creation of Table from Health Data Using

Spreadsheet

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Explain Microsoft Excel formula
  • Use Microsoft Excel formulas to analyse data in a table
  • Explain Microsoft excel function (function wizard)

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector

Session Overview

Step Time Activity/Method Content

1 05 minutes Presentation Introduction, Learning Objectives Presentation/ 2 05 minutes Formulas for Microsoft Excel Demonstration Presentation/ Analysis of data using Microsoft excel 3 45 minutes Demonstration formulas Presentation/ 4 45 minutes Microsoft excel functions (Function wizard) Demonstration 5 05 minutes Presentation Key Points

6 05 minutes Presentation Evaluation

7 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (05 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: The Formulas for Microsoft Excel (05 minutes)

Microsoft Excel Formulas

  • A formula is an expression made up of cell addresses and arithmetic operators.
  • Formulas can also be made up of discrete values i.e. =6*3.
  • Excel evaluates the formula to a value.
  • An example of a formula looks as follows.

=A2 * D2 / 2

WHERE,

  • "=" tells Excel that this is a formula, and it should evaluate it.
  • "A2" * D2" makes reference to cell addresses A2 and D2 then multiplies the values found in these cell addresses.
  • "/" is the division arithmetic operator
  • "2" is a discrete value

STEP 3: The Analysis of Data Using Microsoft Excel Formulas (50

minutes)

Application of Microsoft Formula in analysis of data in the table

  • Use the following data to practice Ms Excel formulas

Table 2: Home supplies budget S/N ITEM QTY PRICE SUBTOTAL Is it Affordable? 1 Mangoes 9 600 2 Oranges 3 1200 3 Tomatoes 1 2500 4 Cooking Oil 5 6500 5 Tonic Water 13 3900

Table 3: House building project schedule S/N ITEM START DATE END DATE DURATION (DAYS) 1 Survey land 04/02/2015 07/02/2015 2 Lay foundation 10/02/2015 15/02/2015 3 Roofing 27/02/2015 03/03/2015 4 Painting 09/03/2015 21/03/2015

Procedures for inserting formulas

  • Use home budget to calculate the subtotal.
  • Create a new workbook in Excel
  • Enter the data shown in the home supplies budget above.
  • Write the formula that calculates the subtotal
  • Set the focus to cell E4
  • Enter the following formula.

=C4*D4

WHERE,

  • "C4*D4" uses the arithmetic operator multiplication (*) to multiply the value of the cell address C4 and D4.
  • The worksheet should look as follows.
  • Press enter key
  • The following result will appear on the worksheet
  • Auto select cell address and apply the same formula to other rows.
  • Mistakes to avoid when working with formulas in Excel
  • Remember the rules of Brackets of Division, Multiplication, Addition, and Subtraction (BODMAS).
  • This means expressions are brackets are evaluated first.
  • For arithmetic operators, the division is evaluated first followed by multiplication then addition and subtraction is the last one to be evaluated.
  • Using this rule, we can rewrite the above formula as = (A2 * D2) / 2.
  • This will ensure that A2 and D2 are first evaluated then divided by two.
  • Formulas usually work with numeric data
  • Take advantage of data validation to specify the type of data that should be accepted by a cell, such as numbers only.
  • To work with the correct cell, addresses referenced in the formulas; press F2 on the keyboard.
  • This will highlight the cell addresses used in the formula.
  • When working with many rows use serial numbers for all the rows and have a record count at the bottom of the sheet.
  • Compare the serial number count with the record total to ensure formulas are included to all rows.

The common used excel formulas

  • SUM formula: =SUM (C2,C3,C4,C5)
  • In excel, SUM formula is used to calculate the total number.
  • For instance here we had calculated the total number of computer items sold by using formula =SUM (C2,C3,C4,C5) at the end we get the total 20, 500, as shown in next formula.
  • In formula, inside bracket we have to mention the column or row number which we want to add. Formula =SUM (C2,C3,C4,C5)

Results executed SUM = 20,500

  • Average Formula: = Average (C2,C3,C4,C5)
  • In excel, the average formula, is used to retrieve the average for any number.
  • Like we have calculated the average sales of computer across the country.
  • Highlights the formula, i.e., = Average (C2,C3,C4,C5) that we have applied for our data.
  • SUMIF formula = SUMIF (A2:A7,“Items wanted”, D2:D7)
  • The Sum IF gives the total number of any items for selected ranges.
  • For instance here we want to calculate only the total sales amount for software items, to do that we will apply the formula as =SUMIF (A2:A7, “software”, D2:D7).
  • Here A2 and A7 defines the range for software and same way we can find sales amount for hardware. (A2:A7, “hardware”, D2:D7).

Software

Hardware

  • The total sale amount of hard-ware and soft-ware in the table are as follows:
  • COUNTIF Formula: COUNTIF(D2:D7, “Function”)
  • COUNTIF function offers wide application.
  • Here we have taken a simple example of COUNTIF function, where our motive is to find the total number of cells whose value is greater than 3000.
  • Apply the formula =COUNTIF(D2:D7,”>3000”).
  • The total number of cells that has value greater than 3000.
  • Concatenate Function: =CONCATENATE(C4,Text, D4, Text,…)
  • Concatenate function is used in excel to connect different segment or text to display as a single sentence.
  • For example, here we want to display text as “NewYork has the highest sale of 12000 dollars”
  • For that we will use the formula =CONCATENATE(C4,”has the highest sale of”,D4,dollar”).
  • The formula can execute the following results
  • INT Formula: INT (this number)
  • Int formula is used to remove integer from the number like we have demonstrated over here in below example.
  • MAX Formula: =MAX(D2:D7)
  • This excel formula will retain the cells that have the highest value in the column.
  • For example, here we want to know the highest value for computer items, and it retains the value 12000.
  • We can execute the same formula to get a minimum value
  • In the formula we have to replace MAX with MIN.
  • The highest value in the column
  • Factorial Formula= FACT(number)
  • Factorial formula will return the factorial of the number.
  • To know the factorial number for 3, we use this formula.
  • We can use this formula to know the probability for any number
  • Here we will have factor 3=3x2x1.

3!

Results of 3!= 6

  • VLookup Formula = VLookup (value, range, and get me value in the column, is my list sorted)
  • VLookup formula is used when we know the detail of any object or person and, retain other formation based on that detail.
  • For example here we have an example of the keyboard, where we know the retail price of the keyboard but we don’t know how much total sale it made in California by selling keyboard.
  • To know that we will use =VLookup(20,D2:D7,2,False).
  • This formula will give us the total sale amount based on the retail price.
  • While applying this formula we have to ensure that whatever we are placing as ref, must be unique, for example looking for any particular employee with its ID number it should not be allotted to others otherwise it will show an error.

D7 and not E7

  • When formula is executed, the total sale amount shown is 2500
  • IF function formula: IF (E2>2000, correct/Incorrect)
  • Here we have used IF function
  • This function is used when we want to refer whether the following condition met is correct or incorrect.
  • Here we have used “good” as any sales made greater than 2000 should be remarked as good.
  • Likewise, we can set this as “bad”, “correct” or “incorrect”.
  • Below table shows when we applied our formula it highlighted cell as “good”.

https://career.guru99.com/wp-content/uploads/2014/10/if_function_formula_1.png

STEP 4: The Microsoft Excel Functions (Function Wizard) (45 minutes)

Ms Excel Function (Function Wizard)

  • A function is a predefined formula.
  • Functions allow to use descriptive names and automatically apply formulas for data analysis.
  • Examples of functions include:
  • SUM for summation of a range of numbers
  • AVERAGE for calculating the average of a given range of numbers
  • COUNT for counting the number of items in a given range

The importance of functions

  • Functions increase user productivity when working with excel.
  • Let's say we would like to get the grand total for the above home supplies budget.
  • To make it simpler, we can use a formula to get the grand total.
  • Using a formula, we would have to reference the cells E4 through to E8 one by one.
  • We would have to use the following formula.

= E4 + E5 + E6 + E7 + E8

  • With a function, we would write the above formula as:

=SUM (E4:E8)

  • As we can see from the above function used to get the sum of a range of cells, it is much more efficient to use a function to get the sum than using the formula which will have to reference a lot of cells.

Common functions S/N FUNCTION CATEGORY DESCRIPTION USAGE

01 SUM Math & Trig Adds all the values in =SUM(E4:E8) a range of cells

02 MIN Statistical Finds the minimum =MIN(E4:E8) value in a range of cells

03 MAX Statistical Finds the maximum =MAX(E4:E8) value in a range of cells

04 AVERAGE Statistical Calculates the average =AVERAGE(E4:E8) value in a range of cells

05 COUNT Statistical Counts the number of =COUNTS(E4:E8) cells in a range of cells

06 LEN Text Returns the number of =LEN(B7) characters in a string text

07 SUMIF Math & Trig Adds all the values in =SUMIF(D4:D8,">= a range of cells that 1000",C4:C8) meet a specified criteria

08 AVERAGEIF Statistical Calculates the average =AVERAGEIF(F4:F value in a range of 8,"Yes",E4:E8) cells that meet the specified criteria

09 DAYS Date & Time Returns the number of =DAYS(D4,C4) days between two dates

10 NOW Date & Time Returns the current =NOW() system date and time

Numeric functions S/N FUNCTION CATEGORY DESCRIPTION USAGE

1 ISNUMBER Information Returns true if the =ISNUMBER(A3) supplied value is numeric and false if it is not numeric

2 RAND Math & Trig Generates a random =RAND() number between 0 and 1

3 ROUND Math & Trig Rounds off a decimal =ROUND(3.14455,2) value to the specified number of decimal points

4 MEDIAN Statistical Returns the number in the =MEDIAN(3,4,5,2,5) middle of the set of given numbers

5 PI Math & Trig Returns the value if Pi =PI()

6 POWER Math & Trig Returns the result of a =POWER(2,4) number raised to a power

7 MOD Math & Trig Returns the remainder =MOD(10,3) when you divide two numbers

8 ROMAN Math & Trig Converts a number to =ROMAN(1984) roman numerals

Date Time Functions S/N FUNCTION CATEGORY DESCRIPTION USAGE

1 DATE Date & Time Returns the number that =DATE(2015,2,4) represents the date in excel code

2 DAYS Date & Time Find the number of days =DAYS(D6,C6) between two dates

3 MONTH Date & Time Returns the month from =MONTH("4/2/2015") a date value

4 MINUTE Date & Time Returns the minutes =MINUTE("12:31") from a time value

5 YEAR Date & Time Returns the year from a =YEAR("04/02/2015") date value

VLOOKUP function

  • The VLOOKUP function is used to perform a vertical look up in the left most column and return a value in the same row from a column that you specify.
  • The home supplies budget has a serial number column that uniquely identifies each item in the budget.
  • Suppose we have the item serial number, and we would like to know the item description, we can use the VLOOKUP function.
  • Here is how the VLOOKUP function would be used.

=VLOOKUP (C12, A4:B8, 2, FALSE)

WHERE,

  • "=VLOOKUP" calls the vertical lookup function
  • "C12" specifies the value to be looked up in the left most column
  • "A4:B8" specifies the table array with the data
  • "2" specifies the column number with the row value to be returned by the VLOOKUP function
  • "FALSE," tells the VLOOKUP function that we are looking for an exact match of the supplied look up value

Computation of Mean using Excel functions

  • First, open a new spreadsheet.
  • Click on a blank cell where you will paste a function to calculate the mean, median or mode.
  • Using the series fill function, enter the series of integer values 1 to 10 in cells A6 to A15.
  • Next click on the function wizard button.
  • From the drop down list Or select a category, select Statistical.
  • Click on Average to highlight it, then on OK.
  • Using the mouse, highlight the cells containing the data range just entered or you can select data by first clicking the collapse icons.

These are the collapse icons and are used in selecting ranges in many Excel dialogues.

Excel previews the result of applying the function here.

  • Click OK.
  • The value of the mean will now appear in the blank cell you selected in step 2.

Computation of Median and Mode in the Excel functions

  • To calculate the median or mode, follow the same procedure but highlight MEDIAN or MODE in step 4.
  • Alternately you can enter the formulae directly into spreadsheet cells as shown below.
  • All the statistical functions are accessed in the same way and have a similar interface.

Using formulae in cells to calculate descriptive statistical measures in Excel

Mode

  • The syntax for this computation is: =Mode (Range) Median
  • The syntax for this computation is: =Median (Range) Mean
  • There is a built in Excel function that returns the mean as its value = Average (Range)

Using formulae in cells to calculate Measures of Dispersion in the excel

Range

  • The range of a sample is the largest score minus the smallest score.
  • This can be calculated using the Excel Formula = (Max(A1:A10)-(Min(A1:A10) Variance
  • The variance in a population is calculated as follows.
  • We won’t build this equation ourselves in Excel during this session.
  • The population variance:

 x  x 

S 

N

  • The sample variance:

 x  x 

S 

N 1

  • This formula depends upon first calculating X and N which we have already seen above.
  • The Excel function to calculate the variance for a population is: = varp(range)
  • The Excel function for calculating a sample is: = var(range)
  • You can access both from the function wizard or use them by typing formulae in cells.

Standard Deviation Excel functions

  • The Standard Deviation is the square root of the deviance.
  • You can calculate it with the formula: =sqrt(var(range))
  • Or you can calculate it by using the appropriate functions: = stdev(range) or stdevp(range)

Computation of Frequency in Excel

  • The Excel useful statistical function is Frequency.
  • Given a set a data and a set of intervals, Frequency counts how many of the values in the data occur within each interval.
  • The data is called a data array and the interval set is called a bins array.
  • The format for the FREQUENCY function is:
  • FREQUENCY(DATA,BINS)
  • FREQUENCY is an array function.
  • This means that the function returns a set of values rather than just one value.
  • To enter an array function, the range that the array is to occupy must first be selected and the function must be entered by pressing Shift+Ctrl+Enter instead of just Enter or using the mouse.
  • The following worksheet contains the examination results for 14 students.
  • The numbers in the column headed Score Below is the bins array.
  • Before keying in the function, you must select the range of the array for the result.
  • In this case it will be F8:F17.
  • With this range selected, the following function is keyed into the Formula bar: =FREQUENCY(C4:C17,E8:E17)
  • Press Shift+Ctrl+Enter.
  • The array is now filled with data.
  • This data shows that no student scored below 30, 1 student scored between 30 and 39, 3 between 40 and 49, 1 between 50 and 59, 3 between 60 and 69, 1 between 70 and 79, 3 between 80 and 89, and 2 scored between 90 and 100.
  • If any of the results are changed, the data in the No. In Range column will be updated automatically.

STEP 5: Key Points (05 minutes)

  • Excel allows manipulating the data using formulas and functions.
  • Functions are generally more productive compared to writing formulas.
  • Functions are also more accurate compared to formulas because the margin of making mistakes is very minimal.

STEP 6: Evaluation (5 minutes)

  • What order of operations used to evaluate formulas in Excel?
  • What are the useful functions in Excel?
  • What is the pivot table?

STEP 7: Assignmen (5 minutes)

Activity: Group assignment

ACTIVITY:

TELL the student to answer the following question:

  • Explain the IF functions as applied in Microsoft Excel.
  • Explain the benefit of using formula in Excel sheet.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Gartee R. (2011). Electronic Health Records + MEDCIN CD: Understanding and Using Computerizing Medical Records. 2nd Ed. Pearson. USA

Gerda Koch. (2000). Basic allied health statistics and analysis. 2nd Ed. Thomson Delmar learning. USA.

Gupta, P. (2000). Mathematical Statistics. New Delhi Publisher, India

Gupta, P. (2006). Statistical Methods. New Delhi Publisher, India

J. Jothikumar. (2005). Statistics: Higher secondary-First year. 1st Ed. Tamilnadu Textbook Corporation. Chennai.

Pietka E et al. (2016). Information Technology in Medicine. 1st Ed. Springer International Publishing. USA.

Held B, Richrdson T, Moriaty B. (2016). Microsoft Excel Functions and Formulas. Mercury Learning & Information.

Held B. (2010). Microsoft Excel Functions & Formulas. Wordware Publishing, Inc.

LeCorps R. (2002). Microsoft Excel Fundamentals: A Practical Workbook for Small Business. RGL Learning & Publishing.

Shekhar V. V. (2000). Microsoft Excel 2000. Unistar Books Publishers.

Worksheet 3.1: The measures of central tendency and

dispersion Excel formula and functions

Worksheet 1.1: The importance of digitalizing pharmaceutical data

Instructions: This is a take home exercise that should be done by all students individually.

Finished work should be collected in hardcopy and softcopy format and handed over to the tutor. Time for collection will be discussed and agreed in class.

Instructions: Answer the question below

Consumable and non-consumable medical items at Kasulu district hospital 2008 annual report.

CONSUMABLE MEDICAL ITEMS 2178 2716 1652 3182 2178 1672 2101 2716 1761 2716 1007 2716

NON-CONSUMABLE MEDICAL ITEMS 2012 1613 1201 2010 978 1613 871 911 1001 1613 1512 1613

REQUIRED: A. Use formula to compute the following in the spreadsheet:

  • Mode for non-consumable
  • Median for consumable
  • Standard deviation for non-consumable
  • Mean for consumable

B. Use Excel functions to compute the following:

  • Mode for non-consumable
  • Median for consumable
  • Standard deviation for non-consumable
  • Mean for consumable
Session 4 · Facilitator Guide printed pages 54–65

Creation of Charts from Health Data Using a Spreadsheet

Learning outcomes

  • Define a chart
  • Explain chart types
  • Create and format charts
  • Apply conditional formatting

Core examination points

  • Charts visually present statistical data.
  • Chart choice depends on the data and purpose.
  • Conditional formatting highlights values meeting a condition.

4.1 Meaning of a chart

A chart is a graphical presentation of worksheet data. It makes trends and patterns easier to see and can be easier to interpret than a list of numbers.

4.2 Choosing a chart

The guide presents several chart types available in Excel. Selection depends on the data and purpose. A column or bar chart is useful for comparing categories, a line chart shows change over time, and a pie chart shows the relative size of parts of a whole.

4.3 Procedure for creating a chart

Enter and check the data, select the required range, open the Insert tab, choose a chart type and insert the chart. After insertion, use chart tools to add a clear title, axis labels, legend and suitable data labels. The chart must accurately represent the selected cells.

4.4 Conditional formatting

Conditional formatting applies a format only when a specified condition is met. It can be used to identify values above, below or equal to a chosen limit. In health data it can quickly draw attention to unusually high, low or otherwise important values.

4.5 Interpretation

A chart is not complete until the learner can explain what it shows. Identify the highest and lowest values, changes over time, differences between categories and any pattern requiring action.

End-of-session review questions

  1. Define a chart.
  2. Explain when to use column, line and pie charts.
  3. Outline the procedure for creating a chart.
  4. Define conditional formatting and give its purpose.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 4: Creation of Chart from Health Data Using

Spreadsheet

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Define a chart as applied in Ms Excel
  • Explain types of Ms Excel charts
  • Create a chart using Ms Excel principles
  • Format data using condition formatting

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard marker
  • Computer and LCD projector
  • Worksheet 3.1: The Microsoft Excel charts

Session Overview

Step Time Activity/Method Content

1 05 minutes Presentation Introduction, Learning Objectives

2 05 minutes Presentation Definition of chart as applied in Ms excel Presentation/ 3 15 minutes Types of Microsoft Excel charts Demonstration Presentation/ Procedures of creating a chart using 4 40 minutes Demonstration Microsoft Excel Presentation/ Procedures of using condition formatting in 5 40 minutes Demonstration Microsoft Excel 6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

8 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: The Definition of Chart as applied in Microsoft Excel (5

minutes)

Chart

  • A chart is a visual representative of data in both columns and rows.
  • Charts are usually used to analyse trends and patterns in data sets.
  • For example, the district hospital pharmacist have been recorded the malaria drugs inventory figures in Excel for the past three years; using charts, the pharmacist can easily tell which year had the most consumption of Malaria drugs and which year had the least.
  • Charts are used to compare set targets against actual achievements.
  • Use the following data for chart practice.

Table 4: Sales of Computer Appliances at AB Computer Shop

Item 2012 2013 2014 2015 Desktop Computer 20 12 13 12 Laptops 34 45 40 39 Monitors 12 10 17 15 Printers 78 13 90 14

STEP 3: The Types of Microsoft Excel Charts (15 minutes)

Types of charts

  • Different scenarios require different types of charts.
  • Excel provides a number of chart types
  • The type of chart depends on the type of data that used during chart design.
  • To help simplify things for the users, Excel has an option that analyses data and makes a recommendation of the chart type used.

The following table shows some of the most commonly used charts

S/N CHART WHEN EXAMPLE TYPE SHOULD USE IT?

1 Pie When user Chart want to quantify items and show them as percentages.

2 Bar When user Chart want to compare values across a few categories. The values run horizontally

3 Colum When user chart want to compare values across a few categories. The values run vertically

4 Line When user chart want to visualize trends over a period of time i.e. months, days, years, etc.

5 Combo When user Chart want to highlight different types of information

The importance of charts

  • It allows visualizing data graphically.
  • It's easier to analyse trends and patterns in the charts
  • Easy to interpret compared to data in cells

STEP 4: The Procedures of Creating a Chart Using Microsoft Excel (40

minutes) Procedures for creating charts in Excel

  • Open Excel
  • Enter the data from the sample data table above (Table 4)
  • The workbook should now look as follows
  • To get the desired chart the user should follow the following steps
  • Select the data you want to represent in graph
  • Click on INSERT tab from the ribbon
  • Click on the Column chart drop down button
  • Select the chart type you want
  • The user can able to see the following chart
  • When you select the chart, the ribbon activates the following tabs:
  • Try to apply the different chart styles, and other options presented in your chart.

STEP 5: The Procedures of Using Conditional Format in Microsoft

Excel (40 minutes)

Conditional Formatting

  • Conditional formatting refers to formatting that is only applied when the specified condition is true.
  • Let's say we want to easily fetch the sales figures greater than 30; we can use conditional formatting to highlight all the sales figures that are greater than 30.

Procedures for conditional Formatting

  • Highlight all the sales figures as shown below
  • Click on Conditional Formatting drop-down menu on the HOME tab
  • The user get the following dialogue window when click on “Greater Than”
  • The final result should look as follows

Procedures for removing conditional formatting

  • Click on conditional formatting button
  • Select clear rules
  • Select clear rules from the entire sheet

STEP 6: Key Points (5 minutes)

  • Charts are a powerful way of graphically visualizing of statistical data.
  • Excel has many types of charts that we can use depending on user needs.
  • Conditional formatting is also another power formatting feature of Excel that helps us easily see the data that meets a specified condition

STEP 7: Evaluation (5 minutes)

  • What Ms Excel chart?
  • What is a conditional formatting?

STEP 8: Assignment (5 minutes)

Activity: Group assignment

TELL the student to answer the following question:

  • Explain the three report formats that are available in Microsoft Excel.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Gartee R. (2011). Electronic Health Records + MEDCIN CD: Understanding and Using Computerizing Medical Records. 2nd Ed. Pearson. USA

Gupta, P. (2000). Mathematical Statistics. New Delhi Publisher, India

Gupta, P. (2006). Statistical Methods. New Delhi Publisher, India

J. Jothikumar. (2005). Statistics: Higher secondary-First year. 1st Ed. Tamilnadu Textbook Corporation. Chennai.

Held B, Richrdson T, Moriaty B. (2016). Microsoft Excel Functions and Formulas. Mercury Learning & Information.

Held B. (2010). Microsoft Excel Functions & Formulas. Wordware Publishing, Inc.

LeCorps R. (2002). Microsoft Excel Fundamentals: A Practical Workbook for Small Business. RGL Learning & Publishing.

Shekhar V. V. (2000). Microsoft Excel 2000. Unistar Books Publishers.

Worksheet 3.1: The Microsoft Excel charts

Worksheet 4.1: The utilization of Ms Excel package in creating a chart

Instructions: This is a take home exercise that should be done by all students individually.

Finished work should be collected in hardcopy and softcopy format and handed over to the tutor. Time for collection will be discussed and agreed in class.

Attempt to this Activity

The Income and Expenditure Report

Required:

  • Making two graphs from this information

Graph 1: Pie Chart

  • This graph will show the total amount of money spent on each category over a six month period.
  • To do this, you must total the amount spent on each item in column I.
  • Do not include the average in your equation.
  • Next, highlight the expenses (house payment, gasoline, etc).
  • Hold down the CTRL key and highlight your new totals.
  • Create a pie chart.
  • Go to data labels and show the percentages.
  • Cut and paste all the information you need and the graph to a new sheet. Graph 2: Bar Chart
  • This will be a bar chart for income and expenses.
  • Below your total column, type Income in A12. Enter the income for each month. They are as follows: January: 2,000 February: 2,100 March: 2,000 April: 1,900 May: 2,500 June: 2,200
  • Create a bar chart that looks like the one below.
  • Include the chart you make and the date for the chart on the page you print.
  • This page should include the two data sets and the two charts.
  • Print preview to make sure it all prints on one page.

Income & Expenses

June

May

April Income March Expenses

February

January

$- $500.00 $1,000.00 $1,500.00 $2,000.00 $2,500.00

Session 5 · Facilitator Guide printed pages 66–74

Creation of Histograms from Health Data Using Microsoft Excel

Learning outcomes

  • Define a histogram
  • Explain histogram input and bins
  • Create a histogram

Core examination points

  • Bins determine frequency intervals.
  • Histogram output includes a frequency table and chart.

5.1 Meaning of a histogram

A histogram is a column chart that presents frequency data. The rectangles represent intervals and show how many observations fall within each interval.

5.2 Input data and bin numbers

Excel requires the data to be analysed and bin numbers that define the frequency intervals. The input values and bins should be organised in separate worksheet columns. A value belongs to a bin according to the interval limits described in the guide.

5.3 Creating the histogram

Use the Data tab, open Data Analysis, select Histogram, specify the input range and bin range, select an output location, check Chart Output and confirm. The output includes a frequency table and a column chart. Labels and bar spacing should then be improved.

5.4 When bins are omitted

If the bin range is omitted, Excel creates evenly distributed bins between the minimum and maximum input values. Learners should understand that bin choice affects the appearance and interpretation of the distribution.

5.5 Interpretation

Read the frequency table and identify the interval containing the most observations, intervals with few observations and the general distribution of the data. Interpretation must remain linked to the original health data.

End-of-session review questions

  1. Define a histogram.
  2. Differentiate input data from bin numbers.
  3. Outline the steps for creating a histogram using Data Analysis.
  4. Explain what occurs when the bin range is omitted.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 5: Creation of Histogram from Health Data

Using Spreadsheet

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Define Histogram
  • Explain Histogram data used in Ms Excel
  • Create Histogram using Ms Excel

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector
  • Worksheet 3.1: The Microsoft Excel histogram

Session Overview

Step Time Activity/Method Content

1 05 minutes Presentation Introduction, Learning Objectives Presentation/ 2 10 minutes Definition of Histogram Buzzing 3 30 minutes Presentation Histogram Data Used in Ms Excel Presentation/ 4 60 minutes Creation of Histogram Using Ms Excel Demonstration 5 05 minutes Presentation Key Points

6 05 minutes Presentation Evaluation

7 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: Definition of Histogram (10 minutes)

Activity: Buzzing (5 minutes)

ASK students to pair up and buzz on the following question for 2 minutes:

  • What is histogram?

ALLOW few pairs to respond and let other pairs to add on points not mentioned

WRITE their response on the flip chart/board

CLARIFY and SUMMARISE by using the content below

  • A histogram is a column chart that shows frequency data.
  • A histogram is "a representation of a frequency distribution by means of rectangles whose widths represent class intervals and whose areas are proportional to the corresponding frequencies."

STEP 3: The Histogram Data Used in Microsoft Excel (30 minutes)

  • To create a histogram in Excel, the designer should provide two types of data:
  • The data that required to analyze
  • The bin numbers that represent the intervals by which it measures the frequency.
  • The user must organize the data in two columns on the worksheet.
  • These columns must contain the following data:
  • Input data: This is the data that used to analyze by using the Histogram tool.
  • Bin numbers: These numbers represent the intervals that the Histogram tool is used for measuring the input data in the data analysis.
  • When user uses the Histogram tool, Excel counts the number of data points in each data bin.
  • A data point is included in a particular bin if the number is greater than the lowest bound and equal to or less than the greatest bound for the data bin.
  • If the user omits the bin range, Excel creates a set of evenly distributed bins between the minimum and maximum values of the input data.
  • The output of the histogram analysis is displayed on a new worksheet or in a new workbook and shows a histogram table and a column chart that reflects the data in the histogram table.

STEP 4: The Procedures for Creating Histogram in Microsoft Excel (60

minutes)

Creating Histogram using Ms Excel

  • First, enter the bin numbers (upper levels) in the range C3:C7.
  • On the Data tab, in the Analysis group, click Data Analysis.

NOTE: If you can't find the Data Analysis button; click here to load the Analysis ToolPak add-in.

  • Select Histogram and click OK.
  • Select the range A2:A19.
  • Click in the Bin Range box and select the range C3:C7.
  • Click the Output Range option button, click in the Output Range box and select cell F3.
  • Check Chart Output.
  • Click OK.
  • Click the legend on the right side and press Delete.
  • Properly label your bins.
  • To remove the space between the bars, right click a bar, click Format Data Series and change the Gap Width to 0%.
  • To add borders, right click a bar, click Format Data Series, click the Fill & Line icon, click Border and select a colour.
  • Result:

STEP 5: Key Points (5 minutes)

  • The omission of bin range in the Ms Excel creates a set of evenly distributed bins between the minimum and maximum values of the input data that results to histogram.
  • The output of the histogram analysis is displayed on a new worksheet or in a new workbook and shows a histogram table and a column chart that reflects the data in the histogram table

STEP 6: Evaluation (5 minutes)

  • What is histogram?
  • What is a bin in Excel?
  • What is frequency distribution in Excel?

STEP 7: Assignment (5 minutes)

Activity: Group assignment

TELL the student to answer the following question:

  • Explain the merits and demerits of using Histogram in healthcare data presentation.
  • Explain the different between Ms Excel 2013 and 2016 in creation of Histogram.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Gartee R. (2011). Electronic Health Records + MEDCIN CD: Understanding and Using Computerizing Medical Records. 2nd Ed. Pearson. USA

Gerda Koch. (2000). Basic allied health statistics and analysis. 2nd Ed. Thomson Delmar learning. USA.

Gupta, P. (2000). Mathematical Statistics. New Delhi Publisher, India

Gupta, P. (2006). Statistical Methods. New Delhi Publisher, India

J. Jothikumar. (2005). Statistics: Higher secondary-First year. 1st Ed. Tamilnadu Textbook Corporation. Chennai.

Thanki S. (2018). Medical Imaging and Its Security in Telemedicine Applications. 1st Ed. Springer International Publisher. USA.

Held B, Richrdson T, Moriaty B. (2016). Microsoft Excel Functions and Formulas. Mercury Learning & Information.

Held B. (2010). Microsoft Excel Functions & Formulas. Wordware Publishing, Inc.

LeCorps R. (2002). Microsoft Excel Fundamentals: A Practical Workbook for Small Business. RGL Learning & Publishing.

Shekhar V. V. (2000). Microsoft Excel 2000. Unistar Books Publishers.

Worksheet 3.1: The Microsoft Excel histogram

Worksheet 4.1: The utilization of Ms Excel package in creating a histogram

Instructions: This is a take home exercise that should be done by all students individually.

Finished work should be collected in hardcopy and softcopy format and handed over to the tutor. Time for collection will be discussed and agreed in class.

Instructions: Answer the question below

TASK 1

Data: 1,2,2,3,3,3,3,4,4,5,6

Use these data to create the following Histogram:

TASK 2 Consider the set {3, 11, 12, 19, 22, 23, 24, 25, 27, 29, 35, 36, 37, 45, 49} and use Shodor histogram activity to create the following:

Data Range Frequency 0-10 1 10-20 3 20-30 6 30-40 4 40-50 2

Then, create the following:

Session 6 · Facilitator Guide printed pages 75–81

Report and Presentation of Health-Related Information Using Computer Packages

Learning outcomes

  • Define a report
  • Explain good-report principles
  • Describe report-writing methodology

Core examination points

  • A report describes a situation for action.
  • Good reports are accurate, complete, concise, objective, clear and properly formatted.

6.1 Meaning and types of reports

A report is a practical document that describes, deals with or analyses a situation so that the reader can understand it and take action. The guide identifies factual reports, instructional reports and persuasive reports.

6.2 Principles of good report writing

The main principles are accuracy, completeness, conciseness, impartiality or objectivity, clarity and correct formatting. Facts must be distinguished from opinion and hearsay. Abbreviations should be explained. Unnecessary language, repetition and ambiguity should be avoided.

6.3 Completeness and objectivity

Include all relevant facts and explain missing information. Do not hide evidence, assume facts or allow emotions to control the description. The writer acts as a fact finder and presents material fairly.

6.4 Typical report structure

A complete report may contain a title page, table of contents, introduction, findings or body, discussion, conclusion, recommendations, references and appendices. The exact arrangement depends on the purpose and institutional style.

6.5 Writing process

Clarify the aim, identify the reader, collect information, organise it logically, write clear sections, connect each finding to a conclusion, proofread and revise. Health and pharmaceutical reports should enable planning, monitoring and decision making.

End-of-session review questions

  1. Define a report and name its types.
  2. Explain the six principles of good report writing.
  3. Describe a typical report structure.
  4. Outline the report-writing process.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 6: Report and Presentation of Health Related

Information Using Computer Packages

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session students are expected to be able to:

  • Define report
  • Explain principles of good report writing
  • Describe methodology of report writing

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector

Session Overview

Step Time Activity/Method Content

1 05 minutes Presentation Introduction, Learning Objectives Buzzing 2 10 minutes Definition of Report Presentation 3 45 minutes Presentation Basic Principles of Good Report Writing Presentation 4 45 minutes Small group Methodological of Report Writing activity 5 05 minutes Presentation Key Points

6 05 minutes Presentation Evaluation

7 05 minutes Presentation Assignment

Session Contents

STEP 1: Presentation of Session Title and Learning Tasks (05 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: Definition of Report (10 minutes)

Activity: Buzzing (05 minutes)

ASK students to pair up and buzz on the following question for 2 minutes:

  • What is a report?

ALLOW few pairs to respond and let other pairs to add on points not mentioned

WRITE their response on the flip chart/board

CLARIFY and SUMMARISE by using the content below

  • Report
  • The report is a practical document that describes deals or analyses a situation such that the reader can take specific actions about the situation.
  • The report as a whole asks if there is a problem.
  • The conclusion draws the various elements of this question together, typically acknowledging that there is a problem and breaking it down into its component parts.
  • The recommendations suggest the range of options available to solve the problem.
  • Types of report
  • Factual report: gathering information that explain or define a situation
  • Instructional report: gathering information that explain a problem and offer a range of solutions
  • Persuasive report: gathering information that explain a problem and recommend a solution.

STEP 3: Basic Principles of Good Report Writing (45 minutes)

  • Accuracy
  • Report factual information, for example “I saw.”
  • Report information gained from the physical senses, for example, sight, smell, taste, auditory, and touch.
  • Be aware of feelings that may destroy objective descriptions. Strong feelings can cause the writer to seek evidence to support her feelings and reject evidence that does not support them.
  • Make distinctions between fact and hearsay, fact and opinion, and fact and conclusions.
  • Be clear about the meaning of words; avoid jargon.
  • Clarify all abbreviations, such as SOB for shortness of breath.
  • Proofread the report and rewrite as needed.
  • Completeness
  • Completeness is achieved by reporting all the facts discovered during the course of an investigation or data collection.
  • Information that appears irrelevant to the investigator may be relevant to the reviewer.
  • In most cases, the only information the reader will have will be the information in the report.
  • Partially stated facts can be misleading and misinterpreted.
  • Explain why certain information is lacking or incomplete.
  • Provide a detailed explanation of the possible source of additional information and undeveloped leads.
  • Conciseness
  • Avoid unrelated, extraneous, incidental, and nonessential information and detail.
  • Pay attention to grammar.
  • Avoid adjectives, wit, sarcasm, flowery expressions, and repetition. A report is not a literary or creative writing exercise.
  • Use singleness of thought and purpose. A good report will give the reader a clear idea or picture of the investigation or the information collected.
  • Use headings, paragraphing, sentence structure, indentations, underlining, and capitalization to emphasize and give weight and/or visibility to information the investigator deems more important.
  • Impartiality/Objectivity
  • The investigator is a fact finder. Report the material and evidentiary facts without addition or subtraction.
  • Do not conceal or withhold information.
  • Do not assume.
  • Do not conclude.
  • Maintain an unbiased and open mind about the case.
  • Avoid formulating preconceived ideas about the guilt of the accused.
  • Avoid becoming emotionally involved in the process of seeking information.
  • Clarity and Report Formatting
  • Arrange the contents of the report in discrete sections to facilitate the reader’s review and understanding of the report.
  • Write in chronological order.
  • Avoid ambiguous sentences and vague statements.
  • Additional parts of the complete report may include the title page, information on undeveloped leads, investigator’s conclusions, witness list, and exhibit/evidence list.

STEP 4: Methodological of Report Writing (45 Minutes)

  • Typical report structure: Title page ▼ Contents ▼ Introduction ▼ Acknowledgement ▼ Executive Summary ▼ Methodology ▼ Findings ▼ Conclusion ▼ Recommendations ▼ Bibliography ▼

Appendices ▼ Glossary

  • Point to consider during report writing:
  • Read journals for your subject.
  • Remember that each finding should have a conclusion.
  • Think about what a report does.
  • Check department style and use that.
  • Clarify your aims before you start.
  • Consider who the reader is.
  • Gather information to explain or define a situation.
  • Swap with a friend; proof-read each other’s reports.
  • Consider what you will need to tell your reader to get them there.
  • Proof-read from end to beginning; this disrupts expectations.

STEP 5: Key Points (5 minutes)

  • Report is a practical document that describe the situation which the reader can take action
  • Accuracy, completeness, conciseness, objectivity, clarity and formatting are the basic principles of report writing
  • Report should be written by follow the methods of report writing

STEP 6: Evaluation (5minutes)

  • What is report?
  • What are the types of report?
  • What are the principles of report writing?
  • What are the components of report?

STEP 7: Take Home Assignment (5minutes)

Activity: Take Home Assignment

TELL the student to answer the following question:

  • Use the information recorded in the HMIS Monthly Tracer Medicine Register and writes a simple report to CHMT of your district of choice.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

United Republic of Tanzania Ministry of Health and Social Welfare, Strategy for Development and Implementation of an Integrated Logistics System for Essential Health Commodities: Government printers, Dar es Salaam

USAID | DELIVER PROJECT, Task Order 1. 2011. Tanzania: 2020 Supply Chain Modeling—Forecasting Demand from 2020–2024. Arlington, Va

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Mort S. (1995). Professional Report Writing. Gower Publisher Ltd. Bristol

UK. (2018). Report Writing-Quick Guide. Student Learning Advisory Service. University of Kent. Accessed date: 10.09.2018. Available at: www.kent.ac.uk https://career.guru99.com/wp-content/uploads/2014/10/max_formula_1.png

Session 7 · Facilitator Guide printed pages 82–99

Computer Applications for Data Backup, Information Searching and Learning

Learning outcomes

  • Define and explain backup
  • Explain causes of data loss
  • Classify computer viruses
  • Explain antivirus importance
  • Use Internet searching techniques

Core examination points

  • Backup allows restoration after loss.
  • Deletion, viruses, damage, power failure, theft and disasters can cause loss.
  • Antivirus is part of data security.

7.1 Meaning of data backup

Data backup is copying or archiving files and folders so that they can be restored after deletion, corruption or another loss. It can also make it possible to recover an earlier version of data.

7.2 Backup media and locations

The guide discusses magnetic tape, hard disks, optical discs, solid-state storage, cloud backup, online storage, near-line storage, offline storage, off-site protection and backup sites. More than one backup and more than one location reduce the danger of losing all copies in one incident.

7.3 Causes of data loss

Causes include accidental deletion, computer viruses, physical damage, hard disk failure, power failure, theft, natural disasters and human-made disasters. Backups should be made before important hardware or software changes.

7.4 Viruses and malicious programs

The guide describes computer viruses and classifications such as boot-sector virus, macro virus, worm, Trojan horse, script virus, logical bomb, time bomb and blended threat. Their effects include damage, self-replication, slowing or stopping the system and unauthorised monitoring.

7.5 Antivirus and prevention

Antivirus software detects, prevents and removes malicious programs. Protection also requires updated security software, a firewall, careful use of removable media and safer browsing practices.

7.6 Searching for information

The learner should know browsers, search engines, website addresses, URLs and search techniques. The guide includes Boolean operators, phrase searching with quotation marks, case sensitivity and field searching. A good search uses clear terms and checks the relevance of the results.

End-of-session review questions

  1. Define data backup.
  2. Explain the importance of multiple backups.
  3. List causes of data loss.
  4. Describe the virus types covered in the module.
  5. Explain Boolean, phrase, case-sensitive and field searching.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 7: Computer Applications for Data Backup,

Information Searching and Learning

Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Define data back up
  • Describe importance of backing up data
  • Explain causes of data loss
  • Define computer virus
  • Classify different type of computer viruses
  • Describe the importance of computer antiviruses
  • Demonstrate techniques in searching information on the internet

Resources Needed

  • Flip charts, marker pens, and masking tape
  • Black/white board and chalk/whiteboard markers
  • Computer and LCD projector
  • Internet

Session Overview

Step Time Activity/Method Step titles

1 05 minutes Presentation Introduction, Learning Objectives Presentation, 2 10 minutes Definition of Data Backup Brainstorm Presentation 3 15 minutes Importance of Backing up Data

Presentation 4 20 minutes Causes of Data Loss

Presentation 5 05 minutes Definition of Computer Virus

6 25 minutes Presentation Types of Computer Viruses

7 15 minutes Presentation Importance of Computer Antivirus 15 minutes Presentation Techniques of Searching Information on the Internet 9 05 minutes Presentation Key Points

10 05 minutes Presentation Evaluation

11 05 minutes Presentation Assignment

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing

STEP 2: Definition of Data Backup (10 minutes)

Activity: Brainstorm (05 minutes)

ASK student “what is data back up?”

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

Data backup

  • A data backup is the result of copying or archiving files and folders for the purpose of being able to restore them in case of data loss.
  • Data backup have two distinct reasons:
  • To recover data after its loss, by data deletion or corruption.
  • Data loss can be a common experience of computer users
  • To recover data from an earlier time, according to a user-defined data retention policy typically configured within a backup application for how long copies of data are required.

Data backup storage media

  • Magnetic tape has long been the most commonly used medium for bulk data storage, backup, archiving, and interchange.
  • Hard disk: Hard disks have been improving for many years, making them more competitive with magnetic tape as a bulk storage medium.
  • Optical storage: Recordable CDs, DVDs, and Blu-ray Discs are commonly used with personal computers to store data.
  • SSD/Solid state storage: flash memory, thumb drives, USB flash drives, CompactFlash, SmartMedia, Memory Stick, Secure Digital cards are very convenient for backing up low data volumes.
  • Cloud backup: Backing up via the Internet to a remote location can protect against events such as fires, floods, or earthquakes which could destroy locally-stored backups.
  • On-line backup storage is the most accessible type of data storage, which can begin restore in milliseconds of time.
  • Near-line storage is less accessible and less expensive than on-line storage, but still useful for backup data storage.
  • Off-line storage requires some direct human action to provide access to the storage media: for example inserting a tape into a tape drive or plugging in a cable.
  • Off-site data protection: To protect against a disaster or other site-specific problem, many people choose to send backup media to an off-site vault.
  • The vault can be as simple as a system administrator's home office or as sophisticated as a disaster-hardened, temperature-controlled, high-security bunker with facilities for backup media storage.
  • Backup site: Some organizations have their own data recovery centers that are equipped for data storage.

STEP 3: Importance of Backing up Data (15 minutes)

  • The Human Eraser
  • Computers can do a lot of damage in a very short period of time.
  • The fastest erasers known consist of a fast computer combined with an unprepared or tired brain.
  • Backup systems can save hours, days or months of trying to reconstruct valuable data.
  • Before any important system change, such as adding hardware or software, it is important to remember to backup all data before installation of the new system.
  • Hard disk failure
  • MTBFs (Mean Times Between Failure) have improved dramatically in the past several years for all peripherals.
  • This refers to data capacity and the amount of data that can be lost if the disk fails.
  • The problem is, nobody knows when a failure will occur.
  • According to the Murphy's Law, the loss will occur at the worst possible time.
  • Backup systems give immediate and automatic protection from unpredictable disk failures.
  • Virus protection and spyware protection
  • Some unscrupulous individuals continue to write viruses that innocently hide in shareware programs and all throughout the Internet.
  • These programs have the capability to copy themselves and load into the system along with the software that we downloaded from the internet.
  • Once loaded, they proceed to wreak havoc the system, causing errors, lockups and loss of data.
  • A reliable backup system can restore data lost through virus infection when used in conjunction with good virus detection software and an earlier backup.
  • Free up disk space
  • It is not easy to stop the steady growth of application software and related data in the system.
  • The only way of resolve this problem is to offload some of the less-used files from the hard disk to a secondary storage medium like tape or DVDs.
  • Removing those inactive files can open up the hard disk for new programs or growing data files.
  • Inexpensive DVD or tape cartridges are a sure way to archive the programs and data while still keeping them accessible when needed.
  • It can enable to put off buying a larger disk.
  • Events beyond the human control
  • Both natural and manmade disasters inject a disconcerting variability into any application that requires large amounts of data storage.
  • These include fire, floods, lightning and outright theft.
  • After such an occurrence:
  • Business will failed to survive.
  • Regenerating vital billing or customer information would be very difficult from paper records, if not impossible.
  • Backup systems protect data against such calamity.
  • It was advised to do an extra backup weekly and store the backup either in a fireproof safe or at an offsite location.
  • If the system goes, the data stays
  • It may mean the difference between business as usual and bankruptcy.
  • Large file transfers
  • Transferring large volumes of data can be time-consuming.
  • Tape backup drives in particular have the capacity for very high data transfer rates making them ideal for moving large quantities of data between systems.
  • Tapes are also compact, inexpensive and have a long shelf life.
  • The data are archived and accessible for years to come.
  • With a tape backup system a system user can conveniently send a tape cartridge across the country, through the mail or across the office in a shirt pocket.

STEP 4: Causes of Data Loss (20 Minutes)

  • Deleting files accidentally
  • The top risk of losing data is deleting files or parts of texts without having any backups available.
  • Updating files or deleting them is very common activities and we do them almost every day.
  • No wonder if we accidentally delete wrong files or overwrite the parts we did not intend.
  • We often lose data simply because we do not have proper workflow procedures and backup strategies.
  • More efficient procedures for saving our work and making backups regularly will definitely save a lot of time for us.
  • Viruses and damaging malware
  • There are numerous new viruses which attack computers every day.
  • Being connected to worldwide network has many advantages; however, it opens computers to many serious risks.
  • Damages may differ greatly but the majority of viruses affects operational software, misuses Internet connection and damages stored data.
  • There are many different types of viruses and, often, data loss is just a side effect of some larger damage done to operational system.
  • The most dangerous are the attacks targeted to steal and damage business data.
  • Imagine the value of client databases, technical inventions, patient health information essential for treatment and medication or financial transactions' history of the health organization are destructed/ damaged with viruses.
  • Mechanical damages of hard drive
  • Hard drives of computers are the most fragile parts of computers; they break down more often than any other device connected to computing.
  • There are so many moving parts inside of hard drives that it is no wonder they break down so easily.
  • Once the serious problem occurs in the hard drive, there is no way even a professional services provider can totally recover the important data in the drive.
  • Memory devices are also often damaged when computers are accidentally dropped.
  • Regular backups really help in case of hardware troubles.
  • Power failures
  • There are two adversary effects of power failures.
  • When you are halfway through writing a long article and you have not saved it yet, then in case of power going out you lose your data.
  • Another, even deeper problem may arise when power failures affect operation systems or hardware of computers; shutting computer down suddenly without proper shutdown procedures may cause problems with rebooting operation system later, these operation system problems cause chain reaction and data might not be accessible any more.
  • Sudden changes in voltage may damage many different computer parts.
  • Most problems can be solved by changing power supply unit but there are also a great possibility for damaging other hardware elements of computer, e.g. hard drives and other parts which are very sensitive to changes in voltage and strong magnetic fields.
  • Having automatic backups enables to recover from any accidents caused by power failures.
  • Theft of computer
  • It is a real tragedy to lose both computer and data at the same time.
  • There is always the danger of burglars breaking the offices and stealing electronic devices.
  • While traveling passengers leave the laptop in a bus/car, airport, conference centers, coffee shops or any other crowded place.
  • New computers cost some money, but very often the data saved to hard disks is even more expensive.
  • Even if there is no particular monetary value involved, personal memories, family pictures or other heirlooms are certainly important and very valuable to any person who use computer.
  • Losing computer may be less painful, if a computer user use proper data backup strategy and keep data in safe storage.
  • Spilling coffee, and other water damages
  • Since laptop usage has been growing during past few years, the damages caused by spilling drinks on to the computers have become more often as well.
  • Average laptop does not have extra covers to protect internal parts from getting soaked.
  • Liquids cause short circuit of important electronic components and they are really hard to recover afterwards.
  • Hard drives are usually placed in protective case and may be still used after getting a little wet.
  • However, harder soaking makes hard drives inaccessible.
  • Another risk of the same category is dropping computer into water.
  • If the computer is completely immersed into water, it is really hard to fix anything afterwards.
  • Maybe visiting a repairman really quickly can save some parts of the computer appliances otherwise it will be a useless computer.
  • Also, if computer was not switched on at the moment of falling into water, the damage may be less severe.
  • Water accidents usually cause the loss of data saved to the hard drive.
  • Fire accidents and explosions
  • Explosions happen rarely but fire most probably completely destroys both a computer and data saved on it.
  • Fire is also dangerous to the backups that are stored in the same house.
  • For example, having weekly backups stored on an external hard drive which is kept in same building does not help much if the building burns down.
  • In this case, both computer and backup drive will be destroyed and data will be completely lost.
  • The safest practice against fire is to make regular backups and keep them in other (different) locations.

STEP 5: Computer Virus (5 Minutes)

  • A virus refers to a man-made computer program or code that is loaded onto a user's computer without their knowledge and run without the user's approval.
  • A computer virus attaches itself to a program or file enabling it to spread from one computer to another, leaving infections as it travels.
  • Like a human virus, a computer virus can range in severity: some may cause only mildly annoying effects while others can damage the computer hardware, software and files.
  • Almost all viruses are attached to an executable file, which means the virus may exist on the computer but it actually cannot infect the computer unless the user run or open the malicious program.
  • It is important to note that a virus cannot be spread without a human action, such as running an infected program to keep it going.
  • Because a virus is spread by human action, people will unknowingly continue the spread of a computer virus by sharing infecting files or sending emails with viruses as attachments in the email.

NOTE: Virus attaches to an executable file that requires human action to spread.

STEP 6: Types of Computer Viruses (25 Minutes)

  • These days there are so many different types of virus but the mostly popular viruses are Worms, Trojan Horse, and Blended threat.
  • A malware is not a computer virus.
  • A virus is usually hidden, and can do a number of things, as it relates to the health of the computer, a few examples are provided below:
  • Make a computer run slowly
  • Prevent computers from booting up
  • Damage parts of the system or amend how the system operates without the owner's knowledge
  • Be used to steal personal details
  • Move from machine to machine on a network
  • Attack other machines using machine as a host
  • Send out unauthorized messages

Worm

  • A worm is similar to a virus by design and is considered to be a sub-class of a virus.
  • Worms spread from computer to computer, but unlike a virus, it has the capability to travel without any human action.
  • A worm takes advantage of file or information transport features in the system, which is what allows it to travel unaided.
  • The biggest danger with a worm is its capability to replicate itself in the system, rather than the computer to send out a single worm, it could send out hundreds or thousands of copies of itself, creating a huge devastating effect.
  • One example is a worm sends a copy of itself to everyone listed in the sent e-mail address book.
  • Then, the worm replicates and sends itself out to everyone listed in each of the receiver's address book, and the manifest continues on down the line.
  • Due to the copying nature of a worm and its capability to travel across networks the end result in most cases is that the worm consumes too much system memory and network bandwidth, causing Web servers, network servers and individual computers to stop responding.
  • In recent worm attacks such as Blaster Worm, the worm has been designed to tunnel into the computer system and allow malicious users to control the computer remotely.

NOTE: Worm can replicate itself on system and does not require human action to spread.

Trojan horse

  • A Trojan Horse is full of as much trickery as the mythological Trojan Horse it was named after.
  • The Trojan Horse, at first glance will appear to be useful software but will actually do damage once installed or run in the computer.
  • Those on the receiving end of a Trojan Horse are usually tricked into opening them because they appear to be receiving legitimate software or files from a legitimate source.
  • When a Trojan is activated in the computer, the results can vary.
  • Some Trojans are designed to be more annoying than malicious, like changing the desktop, adding silly active desktop icons or they can cause serious damage by deleting files and destroying information in the system.
  • Trojans are also known to create a backdoor in the computer that gives malicious users access to the system, possibly allowing confidential or personal information to be compromised.
  • Unlike viruses and worms, Trojans do not reproduce by infecting other files; they self- replicate.

NOTE: Trojan Horse appears useful but damages system, and it requires human action to run, but do not self-replicate.

Blended Threat

  • Added into the mix, we also have what is called a blended threat.
  • A blended threat is a more sophisticated attack that bundles some of the worst aspects of viruses, worms, Trojan horses and malicious code into one single threat.
  • Blended threats can use server and Internet vulnerabilities to initiate, then transmit and also spread an attack.
  • Characteristics of blended threats are:
  • It causes harm to the infected system or network
  • It propagates using multiple methods
  • The attack can come from multiple points
  • The threats also exploit vulnerabilities
  • A blended thread, the attack would normally serve to transport multiple attacks in one payload. For example:
  • It wouldn't just launch a DoS attack.
  • It installs a backdoor and maybe even damage a local system in one shot.
  • It is designed to use multiple modes of transport.
  • While a worm may travel and spread through e-mail, a single blended threat could use multiple routes including e-mail, Internet Relay Chat (IRC) and file-sharing sharing networks.
  • Rather than a specific attack on predetermined .exe files, a blended thread could do multiple malicious acts, like modify the .exe files, HTML files and registry keys at the same time
  • It can cause damage within several areas of the network at one time.
  • Blended threats are considered to be the worst risk to security since the inception of viruses, as most blended threats also require no human intervention to propagate. Malware
  • Technically, this is not classed as a virus.
  • It is software used to spy on computer user's activities and collect personal information.
  • More commonly is known as "spyware".

STEP 7: Importance of Computer Antiviruses (15 Minutes)

Antivirus Software Antivirus Software is data security utility which is installed in a computer system/PC with a purpose of protection from viruses, spyware, malware, rootkits, Trojans, phishing attacks, spam attack and other online cyber threats.

  • Antivirus software is the "policeman" at the gate of a computer system.
  • It protects the computer from incoming threats and seeks out, destroys and warns of possible threats to the system.
  • New viruses are coming out all the time; it is the job of the antivirus software to keep up with the latest threats.
  • This is achieved by daily updates of the antivirus database definitions, which counteract the latest threats to provide constant protection.

The benefits of using antivirus software in the computer system

  • Protection from Viruses and Spyware
  • Antivirus has the primary job of detecting any sought of viruses, spyware, malware and other unknown threats and removing the same before they can do any harm to the data present in a computer system.
  • Protection from Phishing Attacks
  • Phishing is termed as an unauthorized attempt by any third person or hacker to access the data present in the system, with the intention of stealing the same or infect the data so that it can’t be usable to the user.
  • Provides Robust Web Protection
  • With the increased use of the internet, various online cyber threats are affecting the data security of the computer.
  • Antivirus software takes control of the web activities limiting unauthorized access of any online threat.
  • Provides quick scan of removable device
  • Antivirus Software provides the advantage of quick scanning of any removable device connect to the computer system and scans it for any unknown threats.
  • The external drives are opened automatically after complete scanning of the removable devices and removing any unknown threats present in it.
  • Two-Way Firewall
  • Antivirus Software provides two-way firewall protection which puts a check in every incoming and outgoing data/mail through the internet and blocks the same if it finds something suspicious during transmission.
  • Block Ads and Spam Website
  • At present, most of the viruses and spam attacks are executed from the pop-up ads and other spam website whose original intention is to steal confidential information from user’s computer which could result in big financial losses.
  • Provides Password Protection
  • Some significant antivirus software provides the feature of password protection which protects them from getting stolen by any third person or hackers.
  • Speed up the computer system
  • Nowadays, antivirus software developed in such a way that they don’t hamper the system performance.
  • Rather they come with built in modules which automatically deleted unwanted files and folders from the computer system, thus increasing its performance speed.

STEP 8: Techniques of Searching Information on the Internet (15

Minutes)

  • A web search engine is a software system that is designed to search for information on the World Wide Web.
  • The most popular search engines in the world are the following: Google, Bing, yahoo, Baidu, Ask.com, and AOL.com.
  • The four top medical information search engine websites are: WebMD, PubMed, Healthline and HealthFinder Procedures of searching information on the internet
  • Google is the most popular search engine in the world.
  • But while so many people use it, few actually get formal instructions on how to search with Google.
  • Below are steps on how to search on Google.

Step 1: Go to Google (But Which Google?)

  • To search Google, user should have to go to Google.
  • The user should have knowledge of various ways to reach the site.
  • In fact, that there are even different Google web sites.

Figure 10: Google Search

  • Go directly to Google.com by typing in http://google.com into the web browser; that will take the user to the main Google web site, which is designed to serve the world in general.
  • The user can prefer to go to the version of Google designed for the own country.
  • The user can find a list of country-specific versions of Google shown on this page.

Step 2: Go To Google via a Toolbar

  • A faster way to use Google is to enter a search into the search box that’s built into most popular browsers.
  • With the Google’s Chrome browser, type the search content right into the same box
  • Enter search term in the omnibox, for example a “car”.

Figure 11: Omnibox

Step 3: Enter Search Terms

  • Using a toolbar, as you type, you may see words begin to appear below the toolbar’s search box.
  • These are suggestions that Google thinks may match what you’re interested in.
  • Google calls this “Google Suggest” or “Autocomplete.”
  • You can ignore the suggestions, but if one seems useful, select it to save some typing.

Figure 12: Search box

Step 4: Review Search Results

  • After searched, the page will have a full of results.
  • Some of these will be matching pages from across the web.
  • Some of these will be matching content from those subject-specific versions of Google.

Figure 13: Search results

Step 5: Preview Answers

  • As you review results, you’ll wonder if some of the listed sites are the best answer to what you’re looking for.
  • Google provides a way to quickly check on this.
  • It’s called Google Instant Previews.
  • Next to the web page listings, you’ll see a magnifying glass symbol appear:
  • Click on this, and you’ll make a preview of the page for that listing appear:

Step 6: Refine the Google Search

  • Google doesn’t know exactly what you want, when you enter a search, so the results you get are its best guess.
  • There are ways you can help it make better guesses.
  • For one, Google provides a variety of ways to refine your searches, to narrow them down.
  • For examples: search for DVD players:

STEP 9: Key Points (05 minutes)

  • A data backup is the process of copying and archiving files for the purpose of restored them in case of data loss.
  • Deleting file, computer virus, physical computer damage, power failure, theft, natural and manmade disaster are the causes of data loss.
  • Worms, Trojan Horse and Blended threat are the most popular viruses in the world.
  • The antivirus software is a data security installed in a computer system.

STEP 10: Evaluation (05 minutes)

  • What is the difference between virus and antivirus?
  • What are the merits of using computer antivirus?
  • What are the factors caused data loss in the computer system?

STEP 11: Take HomeAssignment (05 minutes)

Activity: Take Home Assignment

TELL the student to answer the following question:

  • What is data backup?
  • What are the reasons for data backup?
  • Mention types of computer virus and anti-virus.
  • Enlist causes for data loss

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Abdelhak M. (2014). Health Information: Management of Strategic Resources. 5th Ed. Elsevier Health Science Publisher.

Axelsson S. (2006). Understanding Intrusion Detection through Visualization. Springer Science & Business Media Publisher. Berlin/Heidelberg, Germany.

Aycock J. (2006). Computer Viruses and Malware. Springer International Publisher. USA.

Couglas J.D. (2003). The Backup Book: Disaster Recovery from Desktop Data Center. 3rd Ed. Network Frontiers, LLC. US.

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

Miller M. (2009). The Complete Idiot`s Guide to Search Engine Optimization. Alpha Books Publisher. US.

Session 8 · Facilitator Guide printed pages 100–107

Use of Computer Packages in Ordering, Invoicing, Dispensing, Selling and Inventory Management

Learning outcomes

  • List inventory applications
  • Perform electronic ordering, invoicing, dispensing and selling
  • Carry out inventory-management functions

Core examination points

  • Computer applications support pharmaceutical transactions and inventory.
  • Examples in the guide include eLMIS, Logiwa, Seller Cloud and TradeGecko.

8.1 Computerised pharmaceutical transactions

Computer applications can support ordering, invoicing, dispensing, selling, payments and inventory management. The guide gives examples including eLMIS, Logiwa, Seller Cloud and TradeGecko.

8.2 Electronic inventory management

Inventory management software helps count inventory, record withdrawals and revise stock balances. It supports monitoring of quantities, stock movement and availability.

8.3 Electronic ordering

Electronic ordering uses a computer system to prepare and transmit an order. Accurate item, quantity, supplier and facility information are required so that the order can be processed correctly.

8.4 Electronic invoicing

Electronic invoicing is the exchange of an invoice between supplier and buyer in an integrated electronic format. The invoice should contain the required transaction details and be stored for follow-up and reporting.

8.5 Electronic dispensing and selling

Electronic dispensing records the medicines supplied to a patient, while electronic selling or e-commerce supports buying and selling through an electronic network. These processes improve record availability and can update inventory when transactions are completed.

8.6 Benefits and controls

The system can reduce stationery, support faster retrieval and improve stock monitoring. Correct user access, accurate data entry, validation and backup remain essential.

End-of-session review questions

  1. Define electronic inventory management.
  2. Explain electronic ordering, invoicing, dispensing and selling.
  3. List applications named in the guide.
  4. State benefits and controls of computerised pharmaceutical transactions.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 8: Utilization of Computer Packages in

Ordering, Invoicing, Dispensing, Selling and Inventory Management Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • List common inventory management applications
  • Demonstrate procedures for electronic ordering
  • Demonstrate procedures for electronic invoicing
  • Demonstrate procedures for electronic dispensing
  • Demonstrate procedures for electronic selling
  • Carry out inventory management functions using computer (PRACTICAL)

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board marker
  • Computer and LCD projector

Session Overview

Step Time Activity/Method Steps Title

Presentation, Introduction of Session Title and Learning 05 minutes 1 Tasks

Brainstorm Definition of an Electronic Inventory 2 10 minutes Presentation Management Software/Application

List Common Inventory Management 3 30 minutes Presentation Applications Demonstrate Procedures for Electronic 4 30 minutes Presentation Ordering and Invoicing Presentation Demonstrate Procedures for Electronic 5 30 minutes (Group Dispensing and Selling Discussion)

6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

8 05 minutes Presentation Assignment

Session Contents

STEP 1: Introduction of Session Title and Learning Tasks (5 minutes)

READ or ASK students to read the learning tasks

ASK students if they have any questions before continuing.

STEP 2: Definition of an Electronic Inventory Management

Software/Application (5minutes)

Activity: Brainstorm (05 minutes)

ASK student “what is Electronic Inventory Management?”

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

  • Electronic Inventory Management Software/Application
  • It is software installed on the computer systems that enables a firm (in this case a pharmacy) to keep a check on the inventory levels by performing the automatic counting of inventories, recording withdrawals and revising the stock balance.

STEP 3: List Common Inventory Management Applications (10 minutes)

  • What are examples of inventory management software
  • Electronic Logistic Management Information System (eLMIS) Is a revolutionary and cost-effective system of health data management that ensures greater commodity security and better health outcomes for people in a given locality like say Tanzania.
  • District Health Information Software 2 (DHIS2) is a free and open source health management data platform used by multiple organizations, and governments worldwide. Since DHIS2's release in 2006, NGOs and national governments in 60 countries have deployed DHIS2 for health-related projects, including patient health monitoring, improving disease surveillance and pinpointing outbreaks, and speeding up health data access.
  • Zoho Inventory Popular inventory management solution for small and large companies, used to automate their order and inventory management, and to keep track of delivery in order to make smarter business decisions. It also includes a powerful analytic and reporting kit, and out-of-the-box features such as inventory replenishment for avoiding stock-outs.
  • Cin7 A complete, automated point-of-sales package and inventory management suite created to cater to the needs different business sizes and industries. Completely cloud-based, this platform offers top-of-the-line features that let you sell and distribute your products more quickly and efficiently.
  • TradeGecko A top-listed inventory specialists’ choice for cloud based and automated delivery of asset management services. Ideal for multi-channel and multiregional wholesalers and distributors who find it handy to manage sales, supply chains, and customer relationships from a single location.
  • Brightpearl Another recommended multi-channel retail management system that is a solid TradeGecko alternative and helps businesses handle orders, inventory, customer data, accounting and reporting. It offers an advanced sales management kit, and integrates with all popular marketplaces and payment gateways.
  • SellerCloud An eCommerce and inventory management solution used to manage the full scope of multi-channel selling. From inventory and warehouse management, publishing listing to marketplaces, to order processing and shipping, as well as accounting integration, this Zoho Inventory alternative does all the work needed.
  • Logiwa A cloud-based warehouse management software that caters specifically to small and medium-sized businesses in the retail and e-commerce industries, giving them a user-friendly platform that comes with all the core capabilities and features to address their complex needs and requirements.

STEP 4: Demonstrate Procedures for Electronic Ordering and

Invoicing (30minutes)

Electronic Ordering Captured from eLMIS

  • The first step is to login
  • Enter role of Buyer supply chain planner
  • Click order management menu , from the order management menu click create order
  • Click inside the ship to my site box and type the first few characters of your site. The system will automatically match the ship to sites, selected and list of that site will appear in the box below. Then select your site from the list.
  • Using the procedure described in step2, select vendor, ship from, vendor site
  • Using the date button and the time button, select the req. delivery date and req.ship date
  • Add lines
  • Click adds line to add lines to the purchase order.
  • Chose product group
  • Click on product group button, select product group and click search. Select your product then click ok.
  • Click save option or submit option.
  • Click on approve for order and for confirmation order will go to a new status.

Electronic Invoicing

  • e-Invoicing
  • This is an act of electronically exchanging of the invoice document between supplier and a buyer in an integrated electronic format.
  • Allowed formats of an e-Invoice
  • Structured invoice data issued in Electronic Data Interchange (EDL) or XML formats
  • Structured Invoice data Issued using standard Internet based web forms Note: true definition of an electronic invoice is that it should contain data from the supplier in a format that can be entered (integrated) into the buyers Account Payable (AP) system without requiring any data input from buyers AP administrator.

STEP 5: Demonstrate Procedures for Electronic Dispensing and Selling

(30minutes)

  • Electronic Dispensing
  • A good example is that of an Electronic Dispensing Tool (EDL) for which is a software program that helps pharmacy staff efficiently manage both patients and their antiretroviral.
  • it contains fields in which you fill relevant data that is used to monitor patient adherence, trace dispensing history, show therapy regimen and status changes also appointment keeping, inventory management, and early indicators of HIV medicine resistance to antiretroviral.
  • After a patient is identified it takes less time to attend to them.
  • Electronic Selling
  • Also referred to as e-commerce is the buying and selling of goods and services over an electronic network, primarily the internet.
  • Types of transactions that occur
  • Business to business (B2B)
  • Consumer to consumer (C2C)
  • Business to Consumer (B2C)
  • Consumer to Business (C2B)

STEP 6: Key Points (5 minutes)

  • Computer application software’s are employed to conduct various activities that are carried out in a pharmaceutical environment.
  • Activities like ordering, selling, sending invoice, dispensing as well as making payments can be achieved through the use of search software.
  • Examples of software’s/applications that can be used in ordering, selling, sending invoice and dispensing are (e-LMIS, Logiwa, Seller Cloud and TradeGecko.

STEP 7: Evaluation (5 minutes)

  • What is Electronic ordering/selling/dispensing/invoicing?
  • What are the examples for applications used in inventory management?
  • What are the benefits for an Electronic Dispensing Tool?
  • What are the legit format types of an electronic Invoice?

STEP 8: Take Home Assignment (5 minutes)

Activity: Group assignment

TELL the student to answer the following question:

  • Explain Electronic Inventory Management.
  • Explain on DHIS2 and eLMIS as software applications used in inventory management.
  • What is electronic ordering, selling and dispensing?

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled time.

CONDUCT general discussion by asking groups to present one of these questions for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

United Republic of Tanzania Ministry of Health and Social Welfare, Strategy for Development and Implementation of an Integrated Logistics System for Essential Health Commodities: Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

What is Inventory Management Software? Analysis of Features, Types, Benefits and Pricing. (n.d.). Retrieved September 25, 2018, from https://financesonline.com/inventory-management-software-analysis-features-types- benefits-pricing/

GNU. (2016). DHIS 2 User Manual. DHIS2 Documentation Team. Free Software Foundation. Available at: www.gnu.org . accessed : 11.09.2018

MOHCDGEC. (2016). National Guideline for Health Data Quality Assessment. Dar es salaam. Tanzania

WHO. (2008). Health Information System. Geneva. Available at: www.healthmetricsnetwork.org . Accessed: 11.09.2008

Session 9 · Facilitator Guide printed pages 108–114

Components of a Health Management Information System

Learning outcomes

  • Define HMIS
  • List its components
  • Explain its importance
  • List performance indicators

Core examination points

  • HMIS supports planning, management and decisions.
  • Its six components include resources, indicators, data sources, data management, information products, and dissemination/use.

9.1 Meaning of HMIS

A Health Management Information System is a data collection system designed to support planning, management and decision making in health facilities and organisations. A health information system captures, stores, manages or transmits information related to individuals and health-sector activities.

9.2 Six components

The guide identifies six components: health information system resources, indicators, data sources, data management, information products, and dissemination and use of information.

9.3 Information needed by decision makers

Health planners need information on health determinants, health-system inputs, outputs and outcomes. Information must be collected, processed and presented in a form that supports action.

9.4 Importance of HMIS

HMIS supports monitoring performance, planning, coordination, evaluation and decision making. It helps managers understand what services are being delivered, what resources are available and where problems exist.

9.5 Performance indicators

Indicators are measures used to follow performance. They must be linked to the objective being monitored and should help compare actual results with expected performance.

9.6 Challenges

The possible-question handbook and facilitator guide emphasise problems such as delays in tools, weak capacity to analyse and manage data, limited data use, inadequate implementation and supervision. These challenges reduce the value of the information system.

End-of-session review questions

  1. Define HMIS and HIS.
  2. List and explain the six HMIS components.
  3. State the importance of HMIS.
  4. Explain the meaning and use of performance indicators.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 9: Components of Health Management

Information System Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Define health management information system (HMIS)
  • List components of the health management information system
  • Explain the importance of health management information system
  • List key performance indicators of health management information system

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board markers
  • Computer and LCD projector

Session Overview

Step Time Activity/Method Steps Title

Presentation, Presentation of Session Title and Learning 05 minutes 1 Tasks

Brainstorm Definition of health management information 2 10 minutes Presentation system

Components of WHO health information 3 30 minutes Presentation system Importance of health management 4 30 minutes Presentation information system Presentation Performance indicators of health 30 minutes Group Discussion management information system

6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

8 05 minutes Presentation Assignment

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5

minutes)

READ the Learning Tasks to students

ASK students if they have any question before proceeding

STEP 2: Definitions of Health Management Information System

(10 Minutes)

Activity: Brainstorm (02 minutes)

ASK student what is “health management information system?”

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

  • Health Management Information System (HMIS) is a data collection system specifically designed to support planning, management, and decision making in health facilities and organizations.
  • An information system (IS) is an organized system with interrelated components used for the collection, organization, storage and communication of information.
  • Health information management (HIM) deals largely with patient or individual health-related data.
  • Health information systems (HIS) capture, store, manage, or transmit information related to the health of individuals or the activities of an organization that work within the health sector
  • Health planners and decision-makers need different kinds of information including:
  • Health determinants: socioeconomic factors, environmental factors, behavioral factors, genetic factors and the contextual environments within which the health system operates.
  • Inputs to the health system and related processes: policy and organization, health infrastructure, facilities and equipment, costs, human and financial resources and health information systems.
  • The performance or outputs of the health system: availability, accessibility, quality and use of health information and services, responsiveness of the system to user needs, and financial risk protection.
  • Health outcomes: mortality, morbidity, disease outbreaks, health status, disability and wellbeing.
  • Health inequities: determinants, coverage of use of services, and health outcomes, and including key stratifies such as sex, socioeconomic status, ethnic group and geographical location.
  • A good health information system brings together all relevant partners to ensure that users of health information have access to reliable, authoritative, usable, understandable and comparative data.

STEP 3: Components of Health Management Information System

(30 Minutes)

  • There is clear value in defining what constitutes a health information system and how its components interact with one another to produce better information for better decisions and better health.
  • HMIS is build-up with six components and these components are further grouped into three elements which are: inputs, processes, and outputs.
  • Inputs refer to resources.
  • Processes touch on how indicators and data sources are selected and data are collected and managed.
  • Outputs deal with the production, dissemination, and use of information.

The six components of a health information system

  • Inputs
  • Health information system resources. These consist of the legislative, regulatory, and planning frameworks required to ensure a fully functioning health information system, and the resources that are prerequisites for such a system to be functional.
  • Such resources involve personnel, financing, logistics support, information and communications technology (ICT), and coordinating mechanisms within and among the six components.
  • Processes
  • Indicators. A core set of indicators and related targets for the three domains of health information is the basis for a plan and strategy for a health information system.
  • Indicators need to encompass determinants of health; health system inputs, outputs, and outcomes; and health status.
  • Data sources can be divided into two main categories:
  • Population-based approaches: censuses, civil registration, and population surveys
  • Institution-based data: individual records, service records, and resource records.
  • Data management. This covers all aspects of data handling: collection, storage, quality-assurance, flow, processing, compilation, and analysis.
  • Outputs
  • Information products. Data must be transformed into information that will become the basis for evidence and knowledge to shape health action.
  • Dissemination and use. The value of health information can be enhanced by making it readily accessible to decision makers (giving due attention to behavioural and organizational constraints) and by providing incentives for information use.

STEP 4: The Importance of Health Management Information

System (30 minutes)

  • Monitoring Performance
  • Any project or programme in the health sectors has goals to be met within a specific period of time.
  • In order to monitor if the goal is being reached, or has been reached, information is required.
  • Similarly, the Ministry of Health including vertical programme needs information to monitor improvement of health care delivery.
  • In order to obtain this information, there is need of having a health information system, which will ensure that information is obtained in the manner required by the planners and mangers.
  • Planning
  • In order to utilize limited resources adequately one needs to plan.
  • How can one know that project A needs more funding than project B, it is only through an adequate health information system that can be able to determine this.
  • Allocation of human and non-human resources in health sector needs data.
  • Formulation of health policies in health sector needs accurate and adequate data from health facilities and communities.
  • Coordinating
  • In order to coordinate activities carried out by various national health programmes and Non-Governmental organization, there is a need of having a Health Information System.
  • Through HIS, the Ministry of health can be able to determine if the programmes and Non- Governmental Organization `s are performing their roles as expected.

STEP 5: The Performance Indicators of Health Management

Information System (30 minutes)

  • Indicators of country health information system performance can be categorized into two types:
  • Indicators related to data generation using core sources and methods: health surveys, civil registration, census, facility reporting, and health system resource tracking.
  • These reflect country capacity to collect relevant data at appropriate intervals and use the most appropriate data sources.
  • Benchmarks include periodicity, timeliness, and contents of data collection tools and availability of data on key indicators.
  • Indicators related to country capacities for synthesis, analysis and validation of data.
  • These measure key dimensions of the institutional frameworks needed to ensure data quality, including independence, transparency and access.
  • Benchmarks include the availability of independent coordination mechanisms and the availability of micro-data and metadata.

STEP 6: Key Points (5 minutes)

  • The data collection system designed to support planning, management, and decision making in health facilities and organizations is called HMIS.
  • A health information system resources, indicators, data sources, data management, information products, use and dissemination of health information are six components of HMIS.
  • Monitoring performance, planning and coordination are the main importance of HMIS in the health sector industry.

STEP 7: Evaluation (5 minutes)

  • What is Information System (IS)?
  • What is a Health Information System (HIS)?
  • What is Health Information Management (HIM)?
  • What is a Health Management Information System (HMIS)

STEP 7: Take Home Assignment (5 minutes)

Activity: Take Home Assignment

DIVIDE students into small manageable groups.

ASK the students to work on the following assignment

  • List key performance indicators of HMIS

ALLOW group to work for two days and submit the task after scheduled

time.

CONDUCT general discussion by asking groups to present one of these

questions for not less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

Balgrosky A. J. (2014). Essentials of Health Information Systems and Technology. Jones & Bartlett Publishers.

Huffman, R.A.A. Edna, K. (1994). Health Information Management. Berwyn Illinois Company USA

Merida, L. Johns. (2007). Health Information Management Technology. 2nd ed . AHIMA Chicago, Illinois.

Wager A.K. (2013). Health Care Information Systems: A Practical Approach for Health Care Management. 3rd Ed. Wiley Brand Publishers, US.

WHO. (2008). Assessing the National Health Information System: An Assessment tool- Vesrion 4.00. Switzerland.

Winter A. (2011). Health Information Systems. Springer Publisher. New York City.

Wodon A. (2011). Health Information System. 2nd Ed. Editions L`Harmattan Publisher. Paris, France.

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

Session 10 · Facilitator Guide printed pages 115–131

Use of the HMIS/MTUHA Database to Capture and Manage Pharmaceutical Data

Learning outcomes

  • Define HMIS/MTUHA database
  • List HMIS/MTUHA tools
  • Capture and process data in DHIS2
  • Generate reports

Core examination points

  • HMIS collects facility-based data.
  • MTUHA tools support collection and reporting.
  • DHIS2 is used to collect, validate, analyse and report data.

10.1 HMIS/MTUHA database

The HMIS/MTUHA database collects facility-based health and health-related data. MTUHA means Mfumo wa Taarifa za Uendeshaji wa Huduma za Afya. Data collected through its tools are used for planning, evaluation and decision making.

10.2 Main HMIS/MTUHA tools

The guide groups the tools into the HMIS guideline, data-collection books and registers, tally sheet forms, monthly report forms and the annual report book. Departmental registers collect data at the point where services are delivered. Tally sheets and reports summarise the collected data.

10.3 DHIS2

The Tanzania HMIS/MTUHA database software described in the guide is DHIS2. It provides tools for data collection, validation, reporting and analysis. It can operate online and offline and contains service applications and maintenance applications.

10.4 Data entry workflow

Access requires an authorised user account. In the data-entry application, select the organisation unit, choose the form or data set, select the reporting period, enter the data, check validity and save. A data set is a logical collection of data elements and represents a paper form in digital form.

10.5 Reports and analysis tools

The guide lists reports, Data Visualizer, GIS or maps, pivot tables, messaging and interpretation. Reports may use fixed or relative periods. Indicators can express a value, ratio or fraction based on selected data elements.

End-of-session review questions

  1. Define HMIS/MTUHA database and expand MTUHA.
  2. List the main HMIS/MTUHA tools.
  3. Outline the DHIS2 data-entry procedure.
  4. List DHIS2 report and analysis tools.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 10: Utilization of HMIS (MTUHA) Database in

Capturing and Managing Pharmaceutical Data Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Define HMIS/MTUHA Database
  • List commonly used HMIS/MTUHA tools
  • Capture and process data using (HMIS) MTUHA database software (PRACTICAL)- DHIS 2 Software
  • Generate reports from HMIS/MTUHA database (PRACTICAL)- DHIS 2 Software

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board markers
  • Online DHIS2
  • HMIS Registers

Session Overview

Step Time Activity/Method Steps Title

Presentation Presentation of Session Title and Learning 05 minutes 1 Tasks

Brainstorm 2 05 minutes Definition of HMIS (MTUHA) Presentation

3 15 minutes Presentation HMIS (MTUHA) Tools

Capture and process data using HMIS 4 45 minutes Presentation (MTUHA) database software Presentation Generation of report from HMIS (MTUHA) 35 minutes Group Discussion database software

6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

8 05 minutes Presentation Assignment

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5

minutes)

READ the Learning Tasks to students

ASK students if they have any question before proceeding

STEP 2: Definitions of HMIS/MTUHA (5 Minutes)

Activity: Brainstorm (02 minutes)

ASK student what is “HMIS” and “MTUHA”?

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

  • HMIS Database is a system designed to collect facility based health and health related data, compile, store and retrieve for data analysis to produce report which in turn inform service providers, health managers, decision markers/policy makers and the public to make informed decision on health planning, monitoring and evaluation and provision of services at all levels of health care delivery.
  • HMIS in Swahili is called MTUHA which stands for “Mfumo wa Taarifa za Uendeshaji wa Huduma za Afya”.

STEP 3: The HMIS/MTUHA Tools (15 Minutes)

  • HMIS uses three main tools in collection, analysis, storage, management, and reporting of data:
  • Books/registers
  • Tally sheet forms
  • Monthly report forms
  • HMIS books are subdivided into five (5) main groups:
  • HMIS Guideline
  • Data Collection Books
  • Tally Sheet Forms
  • Monthly Report Forms
  • Annual Report Book
  • HMIS/MTUHA registers/ books:
  • Book 1: HMIS Guidelines
  • Book 2: Health Facility information Book
  • Book 3: Community book
  • Book 4: Ledger book
  • Book 5: Out-patient register
  • Book 6: Antenatal care register
  • Book 7: Child register
  • Book 8: Family planning register
  • Book 9: Diarrhoea treatment corner
  • Book 10: Facility annual Report book
  • Book 11: Dental and oral health register
  • Book 12: Labour & Delivery book
  • Book 13: Postnatal Register
  • Book 14: In-patient Department Register
  • Book 15: Human Resource Register
  • Book 16: Eye Register
  • HMIS Guideline
  • This is Book No. 1. It is used as an instruction manual and reference to other books/registers, i.e., Books No. 2–16.
  • Each facility should have at least one copy.
  • The HMIS Programme will ascertain that each division in each health service delivery facility obtains at least one copy.
  • Data collection books/registers
  • These books are used to collect data on different aspects of health (Books No. 2, 3, 4, 5, 6, 7, 8, 9, 11, 12, 13, 14, 15 and 16).
  • New books and registers have been added to this list.
  • They include the malaria laboratory investigations register, dispensing register, monthly tracer medicine register and death notification form/register.
  • HMIS/MTUHA Departmental registers used to collect data at hospital level:
  • Laboratory register
  • Physiotherapy register
  • Mortuary register
  • Currently HMIS/MTUHA has added other registers which are yet to be numbered, these are:
  • Malaria laboratory investigation register
  • Dispensing register
  • Monthly Tracer medicine register
  • Death notification form/register
  • Tally sheet forms
  • These forms are used to track data for analysis.
  • This is then used in report writing.
  • Each HMIS register/book should have a tally sheet which will be used jointly with some register/book for collecting data
  • Monthly report forms
  • The HMIS uses monthly report forms to collect data each month.
  • These forms are in duplicate: one copy is sent to the district while the other is kept at the health facility
  • Annual report book
  • The HMIS annual book is used to summarize data from the Facility health information register (book 2) and community register (book 3)

STEP 4: Capture and Process Data Using HMIS (MTUHA)

Database Software (45 minutes)

DHIS 2 Software

  • DHIS2 provides a powerful set of tools for data collection, validation, reporting and analysis, but the contents of the database.
  • For example:-
  • What to collect,
  • Who should collect it
  • On what format; it depends on the context of use
  • The Tanzania HMIS/MTUHA database software is called DHIS 2
  • DHIS 2 is platform independent
  • DHIS 2 can run on both on-line (with the internet) and offline (without the internet) modes.
  • Input: DHIS provides user-friendly interface to enter data. Data entry forms mimic the paper tools.
  • Processes: DHIS automatically computes sums, indicators and checks validity of the data.
  • Output: Provide different tools for reporting – both for routine reports and analysis, also user can create and save their reports Accessing DHIS 2 Software for data entry process
  • Each user need the following to access DHIS2
  • Device e.g. laptop
  • Internet access
  • Internet browser e.g. Google chrome, Firefox
  • URL: https://dhis.moh.go.tz/
  • DHIS2 account (username and password)

Figure 11: Components of DHIS 2 Software

DHIS 2 User Account

  • Required details
  • Full name
  • Active email address
  • Phone (optional)
  • Duty Post

Types of DHIS 2 Applications Menus

  • Service Applications: They are used to collect data, validate, analyse and report processed information
  • Maintenance Applications: They're used for system maintenance such as revision of paper tools, indicators, changes in organization units, improving system performance and other operations

Applications Navigation Menu

  • All Apps are in one Menu

Figure 12: Application Navigation Menu

Navigations

  • There are two types of Application Menu

Figure 13: Application Menu

Left vertical menu Middle Menu

Vertical programs integrated into DHIS 2

  • National Malaria Control Program (NMCP)
  • National TB and Leprosy Control Program (NTLP)
  • National AIDS Control Program (NACP)
  • Administration & HR Management Department

National TB and Leprosy Control Program (NTLP) forms integrated into DHIS 2

  • Quarterly Summary Forms
  • LEP 07 Case Notification Report
  • LEP 09 Results of Treatment
  • TB 07 Case Notification Report
  • TB 09 Results of Treatment
  • Annual Summary Forms
  • LEP 10 Report on Presentation of Disabilities

National AIDS Control Program (NACP) forms integrated into DHIS 2

  • Quarterly Summary Forms
  • Cohort Reporting Form
  • HIV Care-ART Reporting Form
  • Monthly Summary Forms
  • HIV Care and Treatment (HCT)
  • Home Based Care (HUWANYU)
  • Male Circumcision Services
  • Sexually Transmitted Infections (STI)

National Malaria Control Program (NMCP) forms integrated into DHIS 2

  • Monthly Summary Forms
  • National Malaria Control Program Form 001
  • Laboratory
  • Logistics Data for Malaria Commodities
  • OPD & IPD forms
  • Malaria Blood slide Positive
  • Malaria mRDT Positive
  • Clinical (No Tests)
  • In pregnancy
  • ANC forms
  • Malaria Treated Net
  • Malaria positive
  • IPT1 and IPT2

Administration and Human Resources Management Department forms integrated into DHIS 2

  • Human Resources Register

DHIS 2 Applications

  • Aggregate Data Entry
  • Events Capture Data Entry
  • Reports
  • Data Visualizer
  • GIS / Maps
  • Pivot Tables
  • Messaging & Interpretation
  • Administrative Features
  • Organization unit management
  • Data element & Indicator Management
  • Dataset Management
  • Users and Roles Management
  • Data administration
  • Settings

Figure 14: DHIS 2 Apps

Figure 15: Logging Out

DHIS 2 Organization units: Data Access and Reporting

  • First level (Highest): MoHSW
  • Data access at the central level
  • Central point for DHIS2 users and settings administration
  • Data reporting for the whole country
  • Second level: Regions
  • Data access at regional level
  • Data reporting for the whole region
  • Third level: Councils/Districts
  • Data entry point
  • Data access
  • Data report
  • Fourth level: Facilities
  • Data entry point
  • Data report

Figure 16: Ministry of Health Organization Units Organization units DHIS 2 Data Access

MoHSW

Region 1 Region 2

Council 1 Council 2 Council 3

Dispensary Facility 1 Hospital1 Facility 2

Data elements

  • Explains what we collect and analyse
  • For example, "Malaria new cases", "Total Population", "1st ANC visits", "Measles doses given“; Idadi ya Wajawazito Waliotegemewa wa umri chini ya miaka 20 (ANC form)
  • Sometimes referred to as Indicators in other contexts
  • In DHIS 2 data elements and indicators are not the same
  • It describes the raw data, e.g. the counts and not the coverage
  • It can be further disaggregated using categories, e.g. "Measles doses given" + <1y / >1y.
  • Routine Data Element: is data that is collected at regular intervals through mechanisms designed to meet predictable information needs: Such as Total OPD cases / total delivery in a month.
  • Semi-permanent Data Element: is data that changes at after relatively longer intervals of time (say annually) as compared with routine health data. For example, data on population in a district.

Data element: Groups/ Categories

  • Data element groups: Some data element are group into different categories to make it easy to generate selected reports
  • Disaggregation (dimensions to data values)
  • Deciding the detail on how data values are collected and stored
  • For example, "Malaria new cases" + <5y + Male
  • A data element can be linked to one category combination
  • A data value is linked to a category option combination

Figure 17: DHIS 2 Data element and data element group

Data element group

Data element

Data element: Access and Reporting

  • Each data element is linked to a data collection form
  • User access all data elements for the forms linked to the facilities he/she is privileged to view

Figure 18: The link between DHIS 2 Data element and Data collection form

DHIS 2 Data Set

  • Data set is a collection of data elements into a logical data collection tool
  • In DHIS2 it acts as a transformation of the paper based forms into digital forms

Figure 19: DHIS 2 Data Set

Data Set: DHIS 2 Data Entry Procedures

  • Each facility is assigned data set related to services it offers
  • HMIS country coordinators coordinate allocation of forms (data sets) into DHIS2
  • Apps > Data entry
  • Select “WHERE” organization unit
  • Select form (data set) to fill data

STEP 5: Generation of Reports from HMIS (MTUHA) Database

Software (35 minutes)

Data Set: DHIS 2 Reporting

  • Pivot table
  • Reporting rates: summaries of percentages of facilities forms/data set data submission
  • Apps > Pivot table > Select form under reporting rates > define period (when) and organization units (where)
  • Reports
  • Data set report: summaries of data entered for the given form/data set and selected period
  • Apps > Reports > data set report > Data set > Define organization unit (where) > Define period (when)
  • Reporting rate summary: summaries of number of forms submitted and count of ones submitted on time for each data set

DHIS 2 Period Dimension

  • Periods are organised by types/frequencies;
  • Monthly, Quarterly, Six-monthly, Yearly
  • Most data is collected monthly
  • IDSR weekly, HR quarterly, Population yearly
  • Reports can be monthly or aggregated to
  • Bi-Monthly, Quarterly, Six-monthly, or Yearly (and cumulative throughout the year)
  • Fixed periods
  • 2013, March 2014,
  • Relative periods can be used to allow easy reuse of report layouts and charts
  • Last month, last quarter, this year etc.

Figure 20: Period Selection

Figure 21: Period selection: Data Entry Procedure

DHIS 2 Software Indicators

  • Indicator: a reflection of tracked data elements or situation in terms of a numeral count, ratio factions, percentages etc.
  • Ratio/Fraction indicators:
  • Used to express an indicator as a fraction of two sets of data elements

Examples of Indicators

  • Birth by skilled attendant
  • Type: Percentage (factor=100)
  • Numerator: “Skilled birth attendants”
  • Denominator: ”Total Deliveries”
  • Measles coverage under 1 year
  • Type: Percentage (factor=100)
  • Numerator: “Measles doses given <1 year”
  • Denominator: ”Population <1 year”25/11/2014

STEP 6: Key Points (05 minutes)

  • HMIS is the system designed to collect facility based data and health related data.
  • The data collected through HMIS data collection tools is used by health managers for planning, evaluation and decision making.
  • The Ministry of Health use DHIS 2 software to collect data and compile reports.

STEP 7: Evaluation (05 minutes)

  • What is a Tanzania HMIS (MTUHA)?
  • Which register is used as a HMIS guideline?
  • Which register is used to summarize other HMIS data collection tools?
  • What is DHIS 2?

STEP 8: Take Home Assignment (05 minutes)

Activity: Take Home Assignment

TELL the student to answer the following question:

  • Mention RCH (Reproductive and Child Health) indicators that are related to medicine and medical supplies, state the nominator and denominator.
  • State the MTUHA books that capture information/data related to health commodities.

DIVIDE students into small manageable groups.

ALLOW group to work for three days and submit the task after scheduled

time.

CONDUCT general discussion by asking groups to present one of these

questions for not less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Abdelhak M. (2014). Health Information: Management of Strategic Resources. 5th Ed. Elsevier Health Science Publisher.

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

GNU. (2016). DHIS 2 User Manual. DHIS2 Documentation Team. Free Software Foundation. Available at: www.gnu.org . accessed : 11.09.2018

MoHCDGEC. (2016). National Guideline for Health Data Quality Assessment. Dar es salaam. Tanzania

WHO. (2008). Health Information System. Geneva. Available at: www.healthmetricsnetwork.org . Accessed: 11.09.2008

Session 11 · Facilitator Guide printed pages 132–138

Analysis of Data Using the HMIS/MTUHA Database

Learning outcomes

  • Establish pharmaceutical-service trends
  • Identify service problems from analysed data
  • Prepare reports

Core examination points

  • Compare data to understand trends.
  • Use analysis to identify problems.
  • Generate reports from analysed data.

11.1 HMIS and LMIS data

HMIS collects and uses service data, while a Logistics Management Information System collects, organises and presents logistics data. LMIS data include quantities consumed, stock on hand and other information needed to operate a supply chain.

11.2 Establishing trends

A trend is established by comparing data across periods, facilities or service areas. Consumption, stock on hand, reporting rates, service workload and other indicators can show increase, decrease, stability or irregular change.

11.3 Identifying pharmaceutical-service problems

Analysed data can reveal stock-outs, falling stock while consumption rises, high losses and adjustments, incomplete or late reports, mismatches between workload and medicine use, and other weaknesses requiring investigation.

11.4 Functions supported by LMIS

The guide describes requisition and ordering, system setup and customisation, stock management, physical inventory, stock adjustments, sending and receiving stock, and electronic stock cards.

11.5 DHIS2 analysis features

DHIS2 supports data capture, management and analysis through GIS, pivot tables, charts, routine data, events and tracking. Dashboards can present information at national and council or district level.

11.6 Preparing a report

Select relevant analysed results, explain the trend, identify the problem, state the evidence, draw a conclusion and present the information in a clear report. The report should follow the accuracy, completeness, conciseness, objectivity and clarity principles from Session 6.

End-of-session review questions

  1. Differentiate HMIS and LMIS data.
  2. Explain how trends are established.
  3. Identify pharmaceutical-service problems that may be shown by data.
  4. State LMIS stock-management functions.
  5. Explain how analysed data are converted into a report.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 11: Analysis of Data Using HMIS/MTUHA

Database (PRACTICAL) Total Session Time: 120 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Establish trends of pharmaceutical services from HMIS/MTUHA database
  • Identify pharmaceutical services problems from analysed data
  • Prepare reports

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board markers
  • Computer and LCD projector
  • Online DHIS2
  • HMIS Registers

Session Overview

Step Time Activity/Method Steps Title

Presentation, Presentation of Session Title and Learning 05 minutes 1 Tasks Presentation/ Establish Trends of Pharmaceutical Services 2 25 minutes Brainstorm from HMIS (MTUHA) Database

Identify Pharmaceutical Services Problems 3 30 minutes Presentation from Analysed Data

Prepare Reports 4 50 minutes Presentation

6 05 minutes Presentation Key Points

7 05 minutes Presentation Evaluation

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5

minutes)

READ the Learning Tasks to students

ASK students if they have any question before proceeding

STEP 2: Establish Trends of Pharmaceutical Services from

HMIS/MTUHA Database (25minutes)

The below are trends of Pharmaceutical Service while using inventory program tools HMIS, LMIS and DHIS

  • Health management information systems (HMIS) collect, aggregate, and use service data from health facilities
  • Logistics management information systems (LMIS) collect and use commodity supply data from health and storage facilities
  • A HMIS collects and reports program information, such as incidence of disease, client/patient information, and health services rendered.
  • HMIS data can be used to determine disease patterns or to track health services use, as well as to monitor and evaluate health service delivery.
  • DHIS2 is the most widely used application in LMISs, and is optimized for data reporting.

LMIS

  • A LMIS is a system that is used to collect, organizes, and present logistics data gathered from all levels of the health system.
  • An LMIS enables logisticians to collect the data needed to make informed decisions that will ultimately improve product availability and patient treatment.
  • One immediate decision that is made based on logistics data is the quantities of products that should be resupplied to health facilities.
  • An LMIS provides data needed to operate a supply chain.
  • It collects data about health products such as quantities consumed, stock on hand, losses and adjustment.
  • It collects data from stores, dispensing records area.

Features and functionality of LMIS in relation to pharmaceutical services

  • Requisitions and Ordering
  • Create, authorize, approve report and requisitions, both regular, based on configured processing periods, and emergency.
  • Supports offline data capture on key screens.
  • Executes complex and configurable approval hierarchies.
  • Calculates order amounts based on average consumption and max policies.
  • Complex data validations to support quality data capture.
  • Generate orders for external fulfillment based on approved requisitions.
  • Setup and Customization
  • Manage system users, role assignments, programs, facilities, orderable and associations with bulk upload and administrative screens.
  • Configure the system to match your processing and reorder periods, policies and facility hierarchy.
  • Stock Management
  • Record transactions and view electronic stock cards (supports lot info)
  • Perform physical inventory & adjustments
  • Track ins/outs of stock – send and receive stock

DHIS 2

  • it is used for Capturing, managing, and analysing of data
  • Highly flexible and configurable platform with a wide variety of use cases
  • Free and open source software
  • Extensible through Web APIs and other applications

DHIS 2 Features

  • GIS
  • Pivot tables
  • Charts
  • Routine data
  • Events
  • Tracking

Linking HMIS and LMIS in Tanzania HMIS LMIS System used DHIS 2 eLMIS Data collected Services (Patient, Product used for that cases) service Where data comes Services records Stores and dispensing from records area Frequency of data Monthly Quarterly reporting from facilities Who enters data District HMIS focal District pharmacist electronically in the person system

STEP 3: Identify Pharmaceutical Services Problems from Analysed

Data (30minutes)

  • HMIS forms in eLMIS

STEP 4: Prepare Reports (50minutes)

  • LMIS data compared with service data in HMIS, the sample dashboard graph with sample data
  • National level dashboard
  • Consumption data has been pulled into DHIS2 and dashboards developed to compare cases of PPH and retained placenta and consumption of oxytocin, ergometrine, and misoprostal.
  • Council (district) level dashboard
  • Users can drill down into data of one council (district) to examine the consumption and services data

STEP 5: Key Points (05 minutes)

  • To understand trends that occurs during data collection.
  • Analyse data for interpretation.
  • Generate reports from analysed data.

STEP 6: Evaluation (05 minutes)

  • What are the common trends for data collection?
  • What is data analysing?
  • What is the importance of data analysing?

References

GNU. (2016). DHIS 2 User Manual. DHIS2 Documentation Team. Free Software Foundation. Available at: www.gnu.org . accessed : 11.09.2018

MOHCDGEC. (2016). National Guideline for Health Data Quality Assessment. Dar es salaam. Tanzania

WHO. (2008). Health Information System. Geneva. Available at: www.healthmetricsnetwork.org . Accessed: 11.09.2008

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Abdelhak M. (2014). Health Information: Management of Strategic Resources. 5th Ed. Elsevier Health Science Publisher.

Aycock J. (2006). Computer Viruses and Malware. Springer International Publisher. USA.

Couglas J.D. (2003). The Backup Book: Disaster Recovery from Desktop Data Center. 3rd Ed. Network Frontiers, LLC. US.

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

Session 12 · Facilitator Guide printed pages 139–143

Management of Pharmaceutical Information in Vertical Programmes

Learning outcomes

  • Define a vertical programme
  • Name vertical programmes
  • Explain pharmaceutical-information management in vertical programmes

Core examination points

  • Vertical programmes focus on a specific health issue.
  • Pharmaceutical information improves medicine distribution, availability and programme management.

12.1 Meaning of a vertical programme

A vertical programme targets one particular disease or health issue. The guide uses malaria as an example and contrasts this with a horizontal approach that addresses many diseases through broad health services.

12.2 Programmes named in the guide

The facilitator guide lists the Reproductive Health Programme, National AIDS Control Programme, National Immunisation Programme and National Tuberculosis/Leprosy Programme.

12.3 Pharmaceutical management information

A pharmaceutical management information system integrates data needed for procurement, storage, distribution, receipts, stock-status reporting and other supply functions.

12.4 Importance in vertical programmes

Reliable information supports sound decisions, quantification, procurement planning, budgeting, resource mobilisation, programme management and the coordination of supply-system elements. Integration improves the distribution and availability of medicines and helps programmes receive timely stock-status information.

End-of-session review questions

  1. Define a vertical programme.
  2. Name the programmes listed in the guide.
  3. Explain the importance of pharmaceutical information in vertical programmes.
  4. State management decisions supported by accurate information.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 12: Management of Pharmaceutical

Information in Vertical Program

Total Session Time: 60 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Define the term vertical programme
  • Mention vertical programme existing in the country
  • Explain the importance of pharmaceutical information management in vertical programmes

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board markers
  • Computer and LCD Projector

Session Overview

Step Time Activity/Method Steps Title

Presentation, Presentation of Session Title and Learning 05 minutes 1 Tasks Presentation/ 2 10 minutes Brainstorm Definition of Vertical Programme

3 10 minutes Presentation Vertical Programmes Existing in the Country

Importance of Pharmaceutical Information 4 25 minutes Presentation Management in Vertical Programmes

5 05 minutes Presentation Key Points

6 05 minutes Presentation Evaluation

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5

minutes)

READ the Learning Tasks to students

ASK students if they have any question before proceeding

STEP 2: Definitions of Vertical Programme (10 Minutes)

Activity: Brainstorm (02 minutes)

ASK student what is “vertical programme”?

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

Vertical programme

  • A vertical programme is a programme which targets one particular disease.
  • A vertical program might focus on malaria from the bottom where members of community leave and go on up to the level where planners, evaluators and decision makers making decision of a particular case.
  • Vertical programme deals with removing the places where mosquitoes breed, protecting the houses where the people live, educating people about how to avoid malaria, establishing clinics where malaria can be diagnosed and treated, and finally, finding medications to cure the disease, and so on.
  • It is one system all focused on the same disease.
  • It's vertical because it goes from the ground; where people who have the disease leave, up to the level where the doctors and scientists try to develop new cures.
  • A horizontal program might focus on all tropical diseases, or in fact all diseases.
  • A horizontal approach might consist of equipping a clinic to treat every kind of disease and health problem in the region.

STEP 3: The Vertical Programmes Existing in the Country (10

Minutes) Tanzania vertical health programmes:

  • Reproductive Health Program
  • National Aids Control Program
  • National Immunization Program
  • National TB / Leprosy Program

STEP 4: The Importance of Pharmaceutical Information

Management in Vertical Programmes (25 minutes)

  • The pharmaceutical management information system (PMIS) integrates pharmaceutical data collection, processing, and presentation of information that helps staff at all levels of country`s health system to make evidence-based decisions and manage pharmaceutical services.
  • Any firm in the pharmaceutical industry requires efficient and effective management information systems (MIS) to support managerial functions.
  • In 1996 and for the purpose of improve the efficiency of Health sector, the government integrated MSD logistics functions operations with all Vertical Programs.
  • The integrated functions were:-
  • Coordination of procurement, Storage and Distribution of program medicines, Medical Supplies and Laboratory Reagents.
  • Managing receipts of all Medicines, Medical Supplies and Laboratory Reagents supplied by different programs and development Partners (Global Fund, UNICEF, World Health Organization and USAID).
  • Give timely report to the programs on stock status to programs and development.
  • The importance of PMIS in vertical programmes:
  • The integration strengthened Vertical Programs services likewise lowered the operations costs of programs and resulted into increase the availability of VP Medicines, Medical Supplies and Laboratory Reagents to the health facilities.
  • A good PMIS provides the necessary information to make sound decisions in the pharmaceutical sector.
  • Effective pharmaceutical management requires policymakers, program managers, and health care providers to monitor information related to patient adherence, drug resistance, availability of medicines and laboratory supplies, patient safety, post-market intelligence, product registration, product quality, financing and program management, among other issues.
  • Coordinating the elements of a pharmaceutical supply system requires relevant, accurate, and timely information.
  • Increased funding for HIV/AIDS, tuberculosis, and immunization programs has contributed to the need for accurate and timely information on a variety of parameters that affect the ability to conduct accurate quantification, procurement planning, budgeting, resource mobilization and program management.

STEP 5: Key Points (5 minutes)

  • Vertical health programme deals with specific health issues like Malaria cases
  • Cost and effective distribution and availability of medication was improved after the integration of pharmaceutical management information system and vertical programmes

STEP 6: Evaluation (5 minutes)

  • What is a vertical health programs?
  • What is the main vertical health programmes found in Tanzania?

References

MSD. (2018). Vertical programs services. Accessed: 08.09.2018. Available from: www.msd.go.tz

WHO. (2005). Vertical-horizontal synergy of health workforce. Netherlands. Available from: www.who.int/bulletin/volumes/83/4/editorial10405/en

Embrey, M. A. (2013). MDS-3: Managing access to medicines and health technologies. Sterling, VA: Kumarian Press.

Abdelhak M. (2014). Health Information: Management of Strategic Resources. 5th Ed. Elsevier Health Science Publisher.

Axelsson S. (2006). Understanding Intrusion Detection through Visualization. Springer Science & Business Media Publisher. Berlin/Heidelberg, Germany.

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

Session 13 · Facilitator Guide printed pages 144–149

Networking Programmes for Disseminating Pharmaceutical Information

Learning outcomes

  • Explain networking importance
  • Explain networking programmes
  • Disseminate pharmaceutical information

Core examination points

  • Networking shares information within and outside facilities.
  • PIS and CPOE support pharmaceutical-information exchange.
  • HL7 and interoperability facilitate system-to-system sharing.

13.1 Meaning and purpose of networking

A computer network is a group of two or more devices that communicate through physical or wireless connections. Networks allow users to share communication, hardware, data, storage and software resources.

13.2 Benefits in pharmaceutical services

Networking supports acquisition of consumable and non-consumable items, saves staff time, reduces waiting time and expenditure, shares information among service areas, supports requests and records, improves patient safety and quality of care, provides online product information and supports electronic prescribing.

13.3 Networks based on size

A Personal Area Network connects devices around one person. A Local Area Network covers a limited site such as a hospital. A Metropolitan Area Network covers a city or large campus. A Wide Area Network covers a large geographical area such as a country or the world.

13.4 Networks based on purpose

A Storage Area Network is a high-speed network of shared storage devices. An Enterprise Private Network connects different sites of one organisation. A Virtual Private Network creates an encrypted Internet connection that protects sensitive data and supports authorised remote access.

13.5 Health information exchange

Health Level Seven supports sending and receiving health and pharmaceutical information between computer systems. Interoperability allows systems to exchange and use information.

13.6 PIS and CPOE

A Pharmacy Information System supports the distribution and management of medicines and can provide clinical alerts. Computerised Physician Order Entry allows a health professional to enter medication and other orders electronically and helps reduce errors associated with poor handwriting and manual communication.

End-of-session review questions

  1. Define networking.
  2. Explain PAN, LAN, MAN and WAN.
  3. Explain SAN, EPN and VPN.
  4. Differentiate PIS and CPOE.
  5. Explain HL7 and interoperability.
Open the complete facilitator-derived session content
This section preserves the full extracted session content, including activities, worksheets, evaluation questions and references, so that no session material is omitted.

Session 13: Networking Programmes in Dissemination

of Pharmaceutical Information Total Session Time: 60 minutes

Prerequisites

  • None

Learning Tasks

By the end of this session, students are expected to be able to:

  • Explain the importance of networking in dissemination of pharmaceutical information
  • Explain the networking programmes used in dissemination of pharmaceutical information
  • Disseminate pharmaceutical information (PRACTICAL)

Resources Needed

  • Flipcharts, marker pens, masking tape
  • Black/whiteboard and chalk/white board markers
  • Computer and LCD projector

Session Overview

Step Time Activity/Method Steps Title

Presentation, Presentation of Session Title and Learning 05 minutes 1 Tasks Presentation/ Utilization of Networking Programs in 2 10 minutes Brainstorm Disseminating Pharmaceutical Information

Networking Programs used in Disseminating 3 30 minutes Presentation Pharmaceutical Information

4 05 minutes Presentation Key Points

5 05 minutes Presentation Evaluation

6 05 minutes Presentation Assignment

Session Content

STEP 1: Presentation of Session Title and Learning Tasks (5

minutes)

READ the Learning Tasks to students

ASK students if they have any question before proceeding

STEP 2: Utilization of Networking Programs in Disseminating

Pharmaceutical Information (10 Minutes)

Activity: Brainstorm (02 minutes)

ASK student what is a “Networking”?

ALLOW few students to respond.

WRITE their responses on the board/flip chart.

SUMMARISE using the content below.

Networking

  • A network, in computing, is a group of two or more devices that can communicate.
  • A network is comprised of a number of different computer systems connected by physical and/or wireless connections.
  • The scale can range from a single PC sharing out basic peripherals to massive data centers located around the World, to the Internet itself.
  • All networks allow computers and/or individuals to share information and resources.
  • Computer networks serve a number of purposes, some of which include:
  • Communications such as email, instant messaging, chat rooms, etc.
  • Shared hardware such as printers and input devices
  • Shared data and information through the use of shared storage devices
  • Shared software, which is achieved by running applications on remote computers

Importance of networking technology in pharmaceutical health information system

  • Using computer networking technology in pharmacy is very useful for the pharmaceutical profession.
  • The following are the benefits of pharmaceutical networking technology in healthcare industry:
  • It improves the pharmacists work, especially in acquisition of consumable and non- consumable medical materials, deliveries of pharmaceutical materials, stock and inventory control.
  • It gives them more time to help the customers in the service area.
  • It reduces client waiting time, pharmaceutical expenditure and the manpower requirement for any kind of pharmaceutical work.
  • It facilitates sharing of information with other service area within the health facility
  • Networking computers helps to run business operations efficiently
  • They make it easier to handle the business tasks such as recording drugs, requesting consumable and non-consumable medical items, tracking and paying drugs and medication bills from insurance company, client/patients and other service user.
  • It helps to improve patient safety, provide quality of care, monitoring efficacy and safety of medicine in use.
  • It gives updates of prices and other pharmaceutical product information online.
  • It is used in online and e-prescribing of medication.

STEP 3: The Networking Programs Used in Disseminating

Pharmaceutical Information (30 Minutes)

  • There are several different types of computer networks used in information communication.
  • Computer networks can be characterized by their size as well as their purpose.
  • Networks based on size are:
  • Personal area network (PAN): a computer network organized around an individual person within a single building like small office.
  • Local area network (LAN): used for single sites where people need to share resources among themselves but not with the rest of the outside world.
  • Metropolitan area network (MAN): a computer network across an entire city, college campus or small region.
  • Wide area network (WAN): occupies a very large area, such as an entire country or the entire world.
  • Networks based on their main purpose are:
  • Storage area network (SAN): a high-speed sub network of shared storage devices.
  • Enterprise private network (EPN): a computer network built by a business to interconnect its various company sites (such as production sites, offices and shops) in order to share computer resources.
  • Virtual private network (VPN)
  • An encrypted connection over the Internet from a device to a network.
  • The encrypted connection helps ensure that sensitive data is safely transmitted.
  • It prevents unauthorized people from eavesdropping on the traffic and allows the user to conduct work remotely.
  • Health Level Seven (HL7) allows computer systems to send and receive pharmaceutical information to each other in secure way.
  • Pharmacies, physician office, health care sites and facilities can exchange pharmaceutical information through this information exchange standards.
  • The following are Health information systems (HIS) used to disseminating/ sharing pharmaceutical information through networking system:
  • Pharmacy information system
  • Computerized Physician Order Entry (CPOE) system
  • Pharmacy information system (PIS)
  • The PIS is system that supports the distribution and management of drugs, identifying the type of intervention, determining the amount of inventory, reporting and managing of costs, and improving the accessibility of information.
  • The PIS helps clinical decision-making by alerting users about clinically important drug-drug interactions, drug allergies, and drug doses; it also evaluates patterns of drug use as well as other possible side effects of drugs.
  • The PIS may operate as a separate and individual system or as part of a hospital information system (HIS), paired with the Computerized Physician Order Entry (CPOE) system.
  • Computer physician order entry (CPOE) system
  • CPOE is the process of a medical professional entering medication orders or other physician instructions electronically instead of on paper charts.
  • A primary benefit of CPOE is that it can help reduce errors related to poor handwriting or transcription of medication orders.
  • CPOE systems allow providers electronically to specify medication orders as well as laboratory, admission, radiology, referral, and procedure orders.
  • CPOE systems and Clinical Decision Support (CDS) system can improve medication safety and quality of care and reduce costs of care.
  • HL 7 and system interoperability facilitates data sharing/ dissemination from pharmacies, physician office, health facilities to users which is the ministry of health.
  • The system that is used to disseminate pharmaceutical information to ministry of health is DHIS 2 Software.

STEP 4: Key Points (5 minutes)

  • Networking software helps in sharing pharmaceutical information within and outside of the hospital setup.
  • PIS and CPOE systems are pharmaceutical systems used to sharing information.
  • HL 7 and interoperability facilitates data sharing from the source to users through networking system.

STEP 5: Evaluation (5 minutes)

  • What is networking?
  • What is the difference between CPOE and PIS?
  • What is interoperability?

STEP 6: Take Home Assignment (5 minutes)

Activity: Take Home Assignment

TELL the student to answer the following question:

  • Disseminate a rare drug side effect that has just occurred to a patient after consuming ALLU to your other staff connected to a Local Area Network (make sure student understand the background of establishing a LAN)

DIVIDE students into small manageable groups.

ALLOW group to work for t 1 day and submit the task after scheduled

time.

CONDUCT each group to present how they handled the activity for not

less than 5 minutes.

SUMMARIZE the activity using training guidelines.

References

MoHSW, Strengthening Health Information System, Government printers, Dar es Salaam

International Council on Archives (1999), Managing Public Sector Records, Understanding computers an over view for records and archives: International Records Management Trust London

Abdelhak M. (2014). Health Information: Management of Strategic Resources. 5th Ed. Elsevier Health Science Publisher.

Aycock J. (2006). Computer Viruses and Malware. Springer International Publisher. USA.

Couglas J.D. (2003). The Backup Book: Disaster Recovery from Desktop Data Center. 3rd Ed. Network Frontiers, LLC. US.

Davis A. (2014). Health Information Technology. 3rd Ed. Elsevier Health Science Publisher. USA.

Miller M. (2009). The Complete Idiot`s Guide to Search Engine Optimization. Alpha Books Publisher. US.

Bagad S. V, Dhotre A. I. (2009). Computer Networks. Technical Publications. Brown R. T. (2006). Handbook of Institutional Pharmacy Practice. 4th Ed. University of Mississippi. USA.

Dixon E. Brian, Zafar A. (2009). Inpatient Computerized Provider Order Entry (CPOE). ARRQ National Resources Center for Health Information Technology. USA

Mitchell S. H, Veltri M. A, Kim G. R. (2009). Dispensing: pharmacy information systems. Pediatric informatics. New York (NY): Springer.

Shortliffe E. H, Cimino J. J. (2006). Biomedical informatics: computer applications in health care and biomedicine. 3rd ed. New York (NY): Springer.

Wager K.A, Lee F.W, Glaser J. P. (2009). Managing health care information systems: a practical approach for health care executives. 2nd ed. San Francisco (CA): Jossey- Bass.

Wolper L. F. (2004). Health care administration: planning, implementing, and managing organized delivery systems. 4th ed. Boston (MA): Jones & Bartlett Publishers.

Practical preparation

Practical Examination Guide

The practical examination should contain at least two questions and run for 2–3 hours. The strongest preparation is repeated performance of the procedures in Sessions 1–5 and Sessions 10–11.

Practical skill checklist

Sample Practical Question 1 — Microsoft Excel (50 Marks)

Create a workbook named Pharmaceutical_Service_Analysis. Enter the following data:

MonthPatients ServedMedicine Units UsedStock on HandLosses/Adjustments
January2001006002
February2401304904
March2801603506
April3201902009
May3502208012
  1. Format the data as a clear table with headings, borders and suitable number formats. (8)
  2. Use SUM to calculate total patients and total medicine units used. (6)
  3. Use AVERAGE to calculate average monthly medicine use. (4)
  4. Use MAX to identify the highest stock-on-hand value. (3)
  5. Use IF to display “Review” when losses/adjustments are greater than 5 and “Acceptable” otherwise. (6)
  6. Apply conditional formatting to stock-on-hand values below 200. (4)
  7. Create a line chart showing medicine units used and stock on hand by month. Add a title, legend and axis labels. (8)
  8. Create a histogram of patients served using suitable bin numbers. (7)
  9. Rename the worksheet Monthly Analysis, use print preview and save the workbook. (4)

Expected interpretation

The learner should recognise that medicine use and patients served increase while stock on hand falls. Losses and adjustments also rise. The report should identify the need to investigate supply pressure and stock control.

Sample Practical Question 2 — HMIS/MTUHA and DHIS2 (50 Marks)

  1. Log in with an authorised account and open the Data Entry application. (4)
  2. Select the assigned organisation unit or health facility. (4)
  3. Select the correct data set or form and reporting period. (6)
  4. Enter the supplied service and pharmaceutical data accurately. (10)
  5. Run the available validation checks and correct any identified entry error. (6)
  6. Save or complete the data entry according to the available system procedure. (4)
  7. Open a report, pivot table, Data Visualizer or chart and select the relevant period and organisation unit. (6)
  8. Present one trend and one pharmaceutical-service problem shown by the data. (6)
  9. Prepare a brief report containing a title, findings, conclusion and recommendation. (4)

Practical marking principles

Marks should be awarded for observable work, correct procedures, correct formulae, accurate data entry, suitable output and interpretation. Equivalent software procedures may be accepted where they produce the required result.

Practice examination

Sample End-of-Semester Theory Paper

PST05209 — Health Information Management
Technician Certificate in Pharmaceutical Sciences, NTA Level 5, Semester II
Time: 3 Hours   |   Total: 100 Marks

General instructions

  1. Answer all questions in all sections.
  2. Use capital letters where instructed.
  3. Show clear working where calculations or procedures are required.
  4. Write guided essays narratively with an introduction and conclusion.

Section A: Multiple Choice Questions — 10 Marks

  1. Which statement best defines electronic data storage?
    1. Recording only handwritten data
    2. Storing soft information in a device in a machine-readable format
    3. Printing reports and destroying the files
    4. Keeping information only in a paper register
    5. Transmitting data without storing it
  2. Which record can be shared by authorised providers across more than one health-care organisation?
    1. Electronic Health Record
    2. Electronic Medical Record only
    3. Paper checkout register
    4. Memory card register
    5. Inventory invoice
  3. Where a worksheet column and row meet is called a:
    1. Workbook
    2. Ribbon
    3. Cell
    4. Formula
    5. Chart
  4. Which Excel function counts cells that meet a stated condition?
    1. SUM
    2. COUNTIF
    3. MAX
    4. INT
    5. CONCATENATE
  5. Which chart best displays parts of a whole as sectors of a circle?
    1. Line chart
    2. Histogram
    3. Pie chart
    4. Frequency polygon
    5. Ogive
  6. The main purpose of a data backup is to:
    1. Restore data after loss or corruption
    2. Increase the number of viruses
    3. Remove all security controls
    4. Replace every original file immediately
    5. Prevent all hardware failures
  7. Which is a principle of good report writing?
    1. Ambiguity
    2. Emotional judgement
    3. Objectivity
    4. Unexplained abbreviations
    5. Repetition
  8. MTUHA stands for:
    1. Mfumo wa Taarifa za Uendeshaji wa Huduma za Afya
    2. Mfumo wa Tiba na Uhasibu wa Hospitali na Afya
    3. Mtandao wa Taarifa za Huduma za Afya
    4. Mfumo wa Takwimu za Huduma za Afya
    5. Mpango wa Taarifa za Hospitali na Afya
  9. Which HMIS tool is completed each month in duplicate for the district and health facility?
    1. HMIS guideline
    2. Monthly report form
    3. Antivirus report
    4. Network access log
    5. Browser history
  10. Which network creates an encrypted Internet connection for authorised remote access?
    1. PAN
    2. LAN
    3. MAN
    4. SAN
    5. VPN

Section B: Multiple True/False Questions — 10 Marks

Write TRUE or FALSE for each statement.

  1. Electronic records and security
    1. A hard disk is non-volatile storage.
    2. An EMR is always easily shared among many health organisations.
    3. Access levels should be based on staff duties.
    4. Encryption helps prevent unauthorised access to readable patient data.
    5. Completed electronic records should remain freely editable by every user.
  2. Excel, charts and histograms
    1. An Excel formula begins with an equal sign.
    2. COUNTIF adds values that meet a condition.
    3. A line chart can show change over time.
    4. A histogram uses frequency intervals.
    5. Conditional formatting is applied only when a stated condition is met.
  3. HMIS/MTUHA
    1. HMIS supports planning and decision making.
    2. Tally sheets and monthly forms are HMIS tools.
    3. DHIS2 cannot generate reports.
    4. A data set is a logical collection of data elements.
    5. Indicators can be expressed as ratios or fractions.
  4. Networking and programmes
    1. A LAN normally covers a limited site.
    2. A WAN may cover a country or the world.
    3. A SAN is designed for shared storage devices.
    4. CPOE supports electronic entry of medication orders.
    5. A vertical programme targets every disease equally.

Section C: Matching Items — 10 Marks

Part A: Match each term with the correct description.

  1. EHR
  2. EMR
  3. Backup
  4. Histogram
  5. Conditional formatting
  1. Formatting applied when a condition is met
  2. Digital record mainly used within one practice
  3. Frequency distribution shown by rectangles
  4. Copy made for restoration after data loss
  5. Digital patient record shareable across authorised organisations
  6. High-speed shared storage network
  7. Electronic order-entry system
  8. Annual facility report

Part B: Match each network with its description.

  1. PAN
  2. LAN
  3. MAN
  4. WAN
  5. VPN
  1. Encrypted remote connection over the Internet
  2. Network around one individual
  3. Network across a city or large campus
  4. Network within a limited site
  5. Network covering a very large geographical area
  6. Shared storage subnetwork
  7. Private organisation-wide network
  8. Health-information exchange standard

Section D: Short Answer Questions — 40 Marks

  1. State five measures for protecting electronic patient data. (5 marks)
  2. List five data formats used in Microsoft Excel. (5 marks)
  3. State five Excel functions discussed in the module and give one use of each. (5 marks)
  4. Explain five principles of good report writing. (5 marks)
  5. List five causes of data loss. (5 marks)
  6. List five main HMIS/MTUHA tools or groups of tools. (5 marks)
  7. State five DHIS2 features used for reporting or analysis. (5 marks)
  8. State four types of networks based on size and one purpose of networking. (5 marks)

Section E: Guided Essays — 30 Marks

  1. Discuss seven ways in which HMIS/MTUHA data can support pharmaceutical-service planning, monitoring, problem identification and reporting. (15 marks)
  2. Discuss seven networking programmes or systems used to disseminate pharmaceutical information, including their purposes in a health facility. (15 marks)
Marking support

Answer Guide for the Sample Theory Paper

Section A answers

1 B; 2 A; 3 C; 4 B; 5 C; 6 A; 7 C; 8 A; 9 B; 10 E.

Section B answers

Question 2: TRUE, FALSE, TRUE, TRUE, FALSE.
Question 3: TRUE, FALSE, TRUE, TRUE, TRUE.
Question 4: TRUE, TRUE, FALSE, TRUE, TRUE.
Question 5: TRUE, TRUE, TRUE, TRUE, FALSE.

Section C answers

Part A: i–E, ii–B, iii–D, iv–C, v–A.
Part B: i–B, ii–D, iii–C, iv–E, v–A.

Section D marking points
  1. Any five from risk assessment, encryption, antivirus, firewall, access levels, strong passwords, physical access control, staff training, backup, secure disposal and record locking.
  2. Number, currency, date, percentage and text.
  3. Any five correctly explained functions from SUM, AVERAGE, COUNTIF, SUMIF, IF, VLOOKUP, MAX, INT, CONCATENATE, FACT, FREQUENCY, MEDIAN, MODE, variance and standard deviation functions.
  4. Any five of accuracy, completeness, conciseness, objectivity/impartiality, clarity and formatting, correctly explained.
  5. Any five from accidental deletion, viruses, physical damage, disk failure, power failure, theft, natural disaster and human-made disaster.
  6. HMIS guideline; data-collection books/registers; tally sheets; monthly report forms; annual report book.
  7. Any five from reports, Data Visualizer, GIS/maps, pivot tables, messaging/interpretation, charts, routine data, events and tracking.
  8. PAN, LAN, MAN and WAN, plus a correct purpose such as communication or sharing hardware, data, storage or software.
Section E marking guide

Award marks for an introduction, seven correct and explained source-based points, logical organisation and a conclusion. For Question 15, acceptable areas include collection, storage, retrieval, trend comparison, indicator calculation, planning, evaluation, stock monitoring, problem identification, dashboards and reporting. For Question 16, acceptable areas include PAN, LAN, MAN, WAN, SAN, EPN, VPN, HL7, PIS, CPOE and interoperability, provided seven are correctly explained and applied.

Quick reference

Abbreviations and Acronyms

AbbreviationMeaning
CAContinuous Assessment
CBETCompetence Based Education and Training
CEDHACenter for Education Development in Health Arusha
CPOEComputerized Physician Order Entry
CUHASCatholic University of Health and Allied Sciences
DHIS2District Health Information Software 2
EHRElectronic Health Record
EMRElectronic Medical Record
EPNEnterprise Private Network
FEFOFirst Expiry, First Out
FIFOFirst In, First Out
HISHealth Information System
HL7Health Level Seven
HMISHealth Management Information System
LANLocal Area Network
LMISLogistics Management Information System
MANMetropolitan Area Network
MTUHAMfumo wa Taarifa za Uendeshaji wa Huduma za Afya
NTANational Technical Award
PANPersonal Area Network
PISPharmacy Information System
PMISPharmaceutical Management Information System
PTIPharmaceutical Training Institution
R&RRequest and Report form
RTRelated Task
SANStorage Area Network
SESemester Examination
SEOSub-Enabling Outcome
USBUniversal Serial Bus
VPNVirtual Private Network
WANWide Area Network
WHOWorld Health Organization
eLMISElectronic Logistics Management Information System
Complete attached source

Complete Extracted Possible-Question Handbook

Coverage: every text page extracted from the uploaded HIM POSSIBLE.pdf is retained below. Repetitions and older question-format variations are deliberately preserved because the request requires that no possible examination content be left out.

Question-bank source page 1

MINISTRY OF HEALTH, COMMUNITY DEVELOPMENT, GENDER, ELDERLY AND CHILDREN




                  KIGAMBONI CITY COLLEGE OF HEALTH AND ALLIED SCIENCES

                    TECHNICIAN CERTIFICATE IN PHARMACEUTICAL SCIENCES

                                      STUDENT HAND BOOK

                                  SEMESTER II - NTA LEVEL – 5

                         PST05209: HIM, POSSIBLE NACTE QUESTIONS.

TIME: 09:00 – 11:00 PM                  SEPT, 2020

                                     (STUDENTHANDBOOK)

GENERAL INSTRUCTIONS:

   1.    Attempt ALL questions in all sections.
   2.   Follow instructions given in each question
   3.   Write your Examination number on every page you use
   4.   ALL ANSWERS TO BE WRITTEN IN THE ANSWER BOOKLET PROVIDED
   5.   ALL UNAUTHORIZED MATERIALS ARE NOT ALLOWED e.g. Mobile phones or other
        electronic devices




SECTION                                          No OF           MARKS       MARKS EXAMINER
                                                 QUESTION (s)    ALLOCATED   GAINED
SECTION A: MULTIPLE CHOICE QUESTIONS             10              10
SECTION B: MULTIPLE TRUE & FALSE                 8               20
QUESTIONS
SECTION C: MATCHING ITEMS QUESTIONS              10              10
SECTION D: SHORT ANSWER QUESTIONS                8               40
SECTION E: ESSAY QUESTIONS                       2               20
TOTAL                                                            100 MARKS



                            SECTION A: MULTIPLE CHOICE (10 MARKS)

INSTRUCTIONS

   •    This section consists of ten multiple choice questions

   •    Circle the most correct answer among five options given under each question

Question-bank source page 2

•   Each question carries 0ne mark (1 mark)



1. A computer network organized around an individual person within a single building like small
office.

   A. Personal area network (PAN)

   B. Local area network (LAN)

   C. Metropolitan area network (MAN)

   D. Wide area network (WAN)

   E. Enterprise private network (EPN)

2. Used for single sites where people need to share resources among themselves but not with the
rest of the outside world.

   A. Enterprise private network (EPN)

   B. Metropolitan area network (MAN)

   C. Local area network (LAN)

   D. Personal area network (PAN)

   E. Wide area network (WAN)

3. A computer network across an entire city, college campus or small region.

   A. Virtual private network (VPN)

   B. Wide area network (WAN)

   C. Local area network (LAN)

   D. Enterprise private network (EPN)

   E. Metropolitan area network (MAN)

4. Occupies a very large area, such as an entire country or the entire world.

   A. Personal area network (PAN)

   B. Wide area network (WAN)

   C. Enterprise private network (EPN)

   D. Metropolitan area network (MAN)

   E. Local area network (LAN)

5. A high-speed sub network of shared storage devices.

Question-bank source page 3

A. Storage area network (SAN)

   B. Enterprise private network (EPN)

   C. Virtual private network (VPN)

   D. Health Level Seven (HL7)

   E. Metropolitan area network (MAN)

6. A computer network built by a business to interconnect its various company sites (such as
production sites, offices and shops) in order to share computer resources.

   A. Virtual private network (VPN)

   B. Enterprise private network (EPN)

   C. Storage area network (SAN)

   D. Personal area network (PAN)

   E. Local area network (LAN)

7. Virtual private network (VPN)

   A. A high-speed sub network of shared storage devices.

   B. Allows computer systems to send and receive pharmaceutical information to each other in
      secure way.

   C. A computer network built by a business to interconnect its various company sites (such as
      production sites, offices and shops) in order to share computer resources.

   D. Occupies a very large area, such as an entire country or the entire world.

   E. A computer network organized around an individual person within a single building like
      small office.

8. Health Level Seven (HL7)

   A. Allows computer systems to send and receive pharmaceutical information to each other in
      secure way.

   B.    A computer network organized around an individual person within a single building like
        small office.

   C. Occupies a very large area, such as an entire country or the entire world.

   D. A computer network across an entire city, college campus or small region.

   E. Used for single sites where people need to share resources among themselves but not with
      the rest of the outside world.

Question-bank source page 4

9. The following is a type of browser

    A. Eset node

    B. Serengeti

    C. Safari

    D. Panda

    E. Avast

10. The purpose of buckup is

    A. To restore files that have been accidental deleted

    B. To remove Microsoft office files to recycle been

    C. Is to free space in the primary storage

    D. To restore a computer to ealier state

    E. To eliminate virus


   11. One of the following is the storage devices;

       A. Printer

       B. Scanner

       C. Keyboard

       D. Memory Card

       E. Joystick



   12. Which of the following is the type of Anti-virus;

       A. Panda

       B. Trojan House

       C. Boot sector

       D. Time bomb

       E. Worm

Question-bank source page 5

13. The following is the type virus program that perform activity on the particular date;

      A. Logical bomb

      B. Time bomb

      C. Worm virus

      D. Boot sector virus

      E. Macro virus



14. The following is the search engine used to search information in the internet;

   A. Barnie25@gmail.com

   B. www.kiccohas.com

   C. nacte@org.tz

   D. Tz.com

   E. Safari



15. The following is the search engine used to search information in the internet;

   A. Barnie25@gmail.com

   B. www.kiccohas.com

   C. nacte@org.tz

   D. Tz.com

   E. Safari



16. Which of the following best describe Logical bomb virus;

A. Is a virus program set by administrative officers

B. Is a virus program installed to clogging the system

C. Is a virus program that performed activity on a particular data

D. Is a destructive program program that perform an activity when a certain action has
   occurred

E. Is a destructive program program that fills a computer system with self replicating
   information

Question-bank source page 6

17. Macro virus is;

 A. A virus program that slows down computer at a particular time

 B. A virus program which enter the computer if left switched on for long time

 C. A destructive program that fills computer with self replicating data which are wrong
    memory and destroys the data stored in hard disk.

 D. A destructive program that fills a computer system with self replicating information
    clogging the system so that its operation a shows down or stopped.

 E. A associated with application software like word and excel when opening the infected
    document, micro virus is loaded into main memory and destroys the data stored in hard
    disk.



18. Boolean logical operator is

A. OR

B. NOR

C. CANT

D. WITH

E. NEITHER



19. Phrase searching techniques uses

A. Tag question

B. Comma marks

C. Full stop

D. Questions marks

E. Quotation marks



20. Case sensitivity searching technique is

A. OR

B. AND

Question-bank source page 7

C. THUS

D. Capitalization

E. Question marks



21. Global warming NOT greenhouse effects an example of;

A. Field searching technique

B. Quotes searching technique

C. Boolean searching technique

D. Case study searching technique

E. Case sensitivity search techniques



22. Address of site is found in;

A. Problem search technique

B. Case sensitive technique

C. Quote search technique

D. Field search technique

E. Phrase term technique

23. Which of the following pretend to be computer games or application software but
    damage computer when executed?

A. Trojan Horse

B. Worm Virus

C. Time Bomb

D. Script Virus

E. Macro Virus



24. The following has nothing to do with computer virus;

A. Constructive program that perform an activity when certain action has occurred

B. Clogging the system so that its operation are slowed down or stopped

Question-bank source page 8

C. Virus that fills a computer system will self-replicating information

D. Virus program that performs activity on a particular date

E. Usually comes with monitoring tools and key loggers



25. During searching information on the internet the last part of the address identifies;

A. The type of organization/country where it is located

B. The type of language which the person is using

C. The company where the person is located

D. Type of education which the person has

E. The name of the person using internet



26. What does the abbreviation URL mean in the address of files on the World Wide Web?

A. United Report from London

B. Uniform Resource Locator

C. United Republic of London

D. Uniform Report Location

E. Uniform Risk Location



27. When you want to search information on the Internet the following is needed

A. Computer/Laptop connection

B. Internet data connection

C. Mobile phone connection

D. Smart phone network

E. Internet bundle 4G



28. Which computer package is used in generating presentation?

A. Power point

B. Data base

Question-bank source page 9

C. Flash disk

   D. Projector

   E. Laptop



   29. What is the importance of multiple back-up of important files?

   A. Minimize loss of work

   B. Prevention of virus infection

   C. Protect computer viral infection

   D. Preventing antivirus effects

   E. Protecting documents from antivirus effects

30. A pharmacist used Google to locate a piece of information from the information super
highway. How else can you refer to Google?

      A.    An internet vehicles engine
      B.    An engine used to search the internet
      C.    A search engine
      D.    A hardware facility used to locate information from the internet
      E.    A software used to instruct the engine of a vehicle

31. Which of the following statement best defines WEB

     A.    An interconnection of computer of a company
     B.    A huge Interconnection of computer covering a wide area
     C.    A word wide interconnection of computer
     D.    An internet
     E.    A multimedia interface for internet resources

32. The following is file extension of Microsoft Word 2007

      A.   .doc
      B.   .docx
      C.   doc
      D.   cod
      E.   docx

33. The transfer of data from one department to another it includes the presence of Internet
Network. What is the medium for Networking

    A. Modem

    B. VGA

    C. USB Cable

Question-bank source page 10

D. UPS

         E. Flash

      34. What is Apache?

          A. Browser

          B. Computer

          C. Operating system

D.              Web server

          E. Computer virus

     35. Unwanted and unsolicited emails is called

          A.   Instant messages
          B.   Messages
          C.   Trash
          D.   Spam
          E.   Virus

     36. One of the following is a multimedia interface

          A.   Internet
          B.   Intranet
          C.   Web
          D.   Website
          E.   Web browser



        1. The default password for the first time user in MTUHA database is:

               A. Gesture

               B. Guest

               C. Geust

               D. Gestu

               E. Gest

        2. HMIS was introduced throughout the country during the period:

               A. 1990 though 1991

               B. 1994 through 1996

               C. 1995 through 1998

Question-bank source page 11

D. 1997 through 1999

      E. 1994 through 1997

3. The book used to compile data from different health service department

      A. Book 4

      B. Book 2

      C. Book 6

      D. Book 8

      E. Book 10

4. In Tanzania Law, ownership of the medical records belongs to;

      A. The department of health

      B. Individual patient

      C. Patient relatives

      D. Neighbors

      E. Relatives




5.        Is used to summarize numeric data and make them easy to understand especially
     when creating reports used for decision making;

       A. Charts

       B. Graphics instruments

       C. Pictures

       D. Reports

       E. Backups

6. MTUHA reports is generated at which level below:

      A. Community level

      B. House level

      C. Health Center level

Question-bank source page 12

D. Regional level

    E. Family level

7. One of the following register is not numbered;

    A. Mortuary

    B. Laboratory

    C. Physiotherapy

    D. Dispensing register

    E. Monthly Tracker medicine register.

8. The diarrhea treatment corner is book number;

   A. 14

   B. 12

   C. 10

   D. 8

   E. 9

9. The following are different types of information cards used in RCH services except;

    A. Vaccine labor card

    B. Child Health card

    C. Antenatal care card

    D. Tetanus Vaccination Card

    E. Family planning card

10.A A statement that make something comprehensible by describing the relevant structure
     and circumstances;

    A. Data analysis

    B. Data Interpretation

    C. Data Utilization

    D. Data Collection

    E. Data Filling

Question-bank source page 13

11. Book number one it refers as

      A. Guide

      B. Guidance

      C. Guidelines

      D. Guidulance

      E. Gaidelines

12. MTUHA in longest form is

   A. Mfumo Wa Utunzaji Taarifa Hususani za Afya

   B. Mfumo wa Yendeshaji Huduma za Afya

   C. Mfumo wa Taarifa za Uendeshaji Huduma za Afya

   D. Mfumo wa Taarifa za Afya

   E. Mfumo wa watu wa Afya unaotunza taarifa

13. A decentralized, integrated and functional system.

   A. HIMS

   B. HMIS

   C. HMSI

   D. HMS

   E. HMSS

14. Book 5 is

   A. Health Facility information

   B. Family planning register

   C. Labour & Delivery book

   D. Out-patient register

   E. Eye Register

15. Book that deals with blood bank records is book number

   A. 10

   B. 1

   C. 5

Question-bank source page 14

D. 2

   E. 3

16. Book that deals with recording the patient details that come to a health center and live the
hospital the same day is

   A. IPD

   B. Eye department

   C. OPD

   D. Diarrhea

   E. Reproductive Child Health Book

17. One of the following is the data collection tool found in MTUHA

   A. Report

   B. Monthly data collection books

   C. Tally sheet form

   D. Month of data analysis

   E. Tally spreadsheet form

18. The longest form of LMIS is

   A. Laboratory Management Information System

   B. Linguistic Management Information System

   C. Logistic Management Information System

   D. Logic Management Information System

   E. Logist Management Information System

19. This data type allows alphanumeric characters and special symbols.

   A.   Text
   B.   Characters
   C.   Memo
   D.   Auto number
   E.   Character



20. Which of the following is not a database object?

   A. Table

Question-bank source page 15

B.   Queries
   C.   Forms
   D.   Relationship
   E.   Report

21. This key uniquely identifies each record

   A.   Primary key
   B.   Unique Key
   C.   Key records
   D.   Field name
   E.   File name

22. Which of the following creates a drop down list of values to choose from a list?

   A.   Hyperlinks
   B.   Attachments
   C.   OLE objects
   D.   Lookup wizard
   E.   Memo



23. Which field type can store photos?

   A.   Hyperlinks
   B.   Lookup wizard
   C.   Currency
   D.   OLE objects
   E.   Auto number

25. One of the following is the audience of the MTUHA report

   A. MoHCDGEC

   B. DMO

   C. RMO

   D. Public

   E. Health personnel

26. What is the book that its details deal with also notifying the patient about the status of its
immunization and date of commencement?

   A. Book 1

   B. Book 3

   C. Book 7

   D. Book 5

Question-bank source page 16

E. Book 4

27. The card used to track development and growth of the infant until the age of 5 years. The
card has information on weight, height, vaccination/immunisation and diseases is referred as

   A. Baby card

   B. Antenatal Care (ANC) Card

   C. Tetanus Vaccination Card

   D. Family Planning (FP) Card

   E. Child Health Card

28. The Book that deals with recording patients that comes to hospital for cancelling and
advices and also deals with distribution of males and female condom is

   A. Book 8

   B. Book 6

   C. Book 7

   D. Book 4

   E. Book 9

29. The book that deals with the stock of medicines and number of medicine in the shelves

   A. Book 3

   B. Book 5

   C. Book 2

   D. Book 4

   E. Book 10

30. Postnatal register contains both mother and child information after delivery up to

   A. 4 weeks

   B. 3 weeks

   C. 5weeks

   D. 6weeks

   E. 7weeks

31. Stock trading system it can be done by using

   A. Microsoft Word

Question-bank source page 17

B. Microsoft Power point

   C. Microsoft Excel

   D. Microsoft Access

   E. Microsoft Publisher

32. A system that is used to collect, organizes, and present logistics data gathered from all
levels of the health system.

   A. MTUHA

   B. HMIS

   C. DHIS

   D. LMIS

   E. HSSP

33. The following have the ability to access the medical record in order to make decision on the
patient’s behalf;

   A. Police

   B. Parliaments

   C. Legal guardians

   D. Illegal guardians

   E. Hospital attendants


37. Pie chart is;

   A. A table that depicts a number of occurrences of events

   B. Program that will help up professional quality spread sheet

   C. A forum that is used in summarizing or collecting data from different sources

   D. Circular chart divided into sectors, each sector shows selective size of each value.

   E. A graphical display of tabulated frequencies, events or occurrences show in continuous
      bar.

38. One of the following statement best describes Data analysis

   A. Provide view of past activities, in relation to performance

   B. Is a collection of row facts, which can be processed to create useful information

Question-bank source page 18

C. It is the use of data in daily life for planning, improvement on just get informed about
      situation.

   D. It is a statement that makes something comprehensible by describing the relevant
      structure or circumstances.

   E. It is the process of inspecting, clearing, transforming and modeling of data with the goal of
      highlighting useful information and suggesting conclusion.

39. Anchor in field searching box;

    A. Gives all sites that have the searched command somewhere on them

    B. Is a domain part searched command somewhere on them

    C. Gives all pictures searched somewhere on them

    D. Gives link for searched item

    E. Identifies host




1. The following is the computer application that is used for calculating the number of drugs in
the shelf;

 A. Microsoft Word

 B. Microsoft Publisher

 C. Microsoft Power Point

 D. Microsoft Excel

 E. Microsoft Outlook

2. Pie chart is;

   F. A table that depicts a number of occurrences of events

   G. Program that will help up professional quality spread sheet

   H. A forum that is used in summarizing or collecting data from different sources

   I.   Circular chart divided into sectors, each sector shows selective size of each value.

   J. A graphical display of tabulated frequencies, events or occurrences show in continuous
      bar.

3. Graphs and histogram can be generated by using;

   A. Microsoft Outlook

Question-bank source page 19

B. Microsoft Access

   C. Microsoft Word

   D. Spreadsheet

   E. Power-point

4. Histogram in Excel 2003 can be created by installing and ad in names as;

    A. Analytical tool pack

    B. Analysis tool pack

    C. Analytical tool

    D. Analysis tool

    E. Tool pack

5. The following is the computer application that is used for calculating the number of drugs in
the shelf;

 A. Microsoft Word

       B. Microsoft Publisher

       C. Microsoft Power Point

       D. Microsoft Excel

       E. Microsoft Outlook

6. A workbook is a grid of cells , consisting of         rows

          A. 256
          B. 265
          C. 65,635
          D. 63,565
          E. 65,536

7. Part of the chart

     A.    Ruler
     B.    Alignment
     C.    Legend
     D.    View
     E.    Status

8. What is the example of a cell address?

     A. 11 25

Question-bank source page 20

B. 911

     C. 41A

     D. A21

     E. AA2

9. How do you tell one cell from another?

     A. By numbers

     B. By letters

     C. By its address

     D. By color

     E. By its location

10. In order to arrange the countries from those with the highest population to those with the
lowest, you need to sort on the population field in                          _

    A. Ascending order

    B. Descending order

    C. Alphabetical order

    D. Random order

    E. Vertical order

11. Where a row and a column meet, what do you call that?

    A. A cell

    B. A block

    C. A box

    D. A set

    E. A node

12. Which type of application software is used for budgeting

   A. Page marker

   B. Spreadsheet software

   C. Desktop publishing

   D. Presentation software

Question-bank source page 21

E. Word processing software

13. The following is the formula for Calculating total in Microsoft Excel

     A. SUM(A3:B10)

     B. = SUM(a1:a6)

     C. SUM(3A:B10)

     D. = SUM(A3:B10)

     E. = SUM(3A:B10)



    7. The number of default sheets in Microsoft Excel are:
        A. Two
          B. Three
          C. Four
          D. Five
          E. Six



    8.    The following is a procedure to create a Histogram;
          A. Open Microsoft Excel and Click Insert
          B. Open Microsoft Excel and Click Data
          C. Open Microsoft Excel and Click View
          D. Open Microsoft Excel and Click Formulas
          E. Open Microsoft Excel and Click Home



    9. The following is a type of chart that is found on Microsoft Excel;
        A. Bye
          B. Brooke
          C. Blocky
          D. Bar
          E. Babylon


    10.        The following is a way of naming a cell in Microsoft Excel;

          A. C2:3D

          B. 2C:D3
          C. C2:D3

Question-bank source page 22

C
        D. 2 :D3

        E. C2:D3


    11. The purpose of installing antvirus in a computer system is;

        A. To restore files that have been accidental deleted

        B. To protect computer from virus and other malicious programe

        C.

        D. To restore a computer to ealier state

        E. To remove Microsoft office files to recycle been




1. The unprocessed facts is

   A. Information

   B. Data

   C. Details

   D. Info

   E. Informative

2. The processed fact is

   A. Information

   B. Details

   C. Data

   D. Info

   E. Domain

3. A collection of components that work together to achieve a common objective.

Question-bank source page 23

A. Information

   B. System Unit

   C. Health Information

   D. Information system

   E. System

4. All the activities whose primary purpose is to promote, restore or maintain health.

   A. Data

   B. Information

   C. Health Information

   D. Health Informative

   E. Health system

5. Systems that provide specific information support to the decision-making process at each level
of an organization.

   A. System

   B. Data

   C. Information

   D. Health Information

   E. Information System

6. A set of components and procedures organized with the objective of generating information
which will improve health care management decisions at all levels of the health system.

   A. System

   B. Management system

   C. Health Information system

   D. Health Management Information system

   E. Health System

7. One of the Key performance indicators of health management system is

   A. Input devices indicators

   B. Output devices indicators

   C. Agency place indicator

Question-bank source page 24

D. Agency level indicator

   E. Process to give output

8. Concerning components of WHO

   A. Data courses

   B. Data collection

   C. Input devices

   D. Output devices indicators

   E. Health Information system resources

9. Electronic data

   A. The data recorded using watch

   B. The data recorded using camera

   C. The data stored in a computer

   D. The data come from industries

   E. The data generated faster than information

10. The longest form of WHO

   A. World Heart Organization

   B. World Head Organization

   C. World Hand Organization

   D. World Health Organization

   E. World Health Organs

1. The software installed on the computer systems that enables a firm (in this case a pharmacy)
to keep a check on the inventory levels by performing the automatic counting of inventories,
recording withdrawals and revising the stock balance.

   A. Electronic Inventory Management Software

   B. Electronic Invoicing

   C. Electronic Dispensing

   D. Electronic Selling

   E. Electronic Ordering

2. An act of electronically exchanging of the invoice document between supplier and a buyer in

Question-bank source page 25

an integrated electronic format.

   A. Electronic Invoicing

   B. Electronic Dispensing

   C. Electronic Selling

   D. Electronic data

   E. Electronic Information

3. Referred to as e-commerce is the buying and selling of goods and services over an electronic
network, primarily the internet.

   A. Data

   B. Information

   C. Electronic Receiving

   D. Electronic Selling

   E. Electronic Invoicing

4. About types of transaction occurred in Electronic Selling

   A. BBB

   B. BBC

   C. B2S

   D. B2C

   E. CCC

Question-bank source page 26

SECTION B: MULTIPLE TRUE AND FALSE (20 MARKS)

INSTRUCTIONS

   •    This section consists of eight (8) multiple true and false questions

   •    Write the TRUE for correct statement and FALSE for incorrect statement

   •    Writing small letters ie t or f WON’T be marked

   •    Each question carries 2.5 marks

   And each option carries 0.5mark



1. About the Health information systems (HIS) used to disseminating/ sharing pharmaceutical
information through networking system

        A.           T    (PIS)

        B.           T    (CPOE)

        C.           T    (HIS)

        D.           F    (VPN)

        E.           F    (EPN)

2. About the Computer Networks characteristics based on size are:

   A.        T           Wide area network (WAN)

   B.        T           Local area network (LAN)

   C.        F           Enterprise private network (EPN)

   D.        F           Health Level Seven (HL7)

   E.        F           Storage area network (SAN)

3. About the Computer Networks characteristics based on their main purposes are:

   A.         F          Personal area network (PAN)

   B.         F          Local area network (LAN)

   C.            T       Virtual private network (VPN)

   D.         T          Enterprise private network (EPN)

   E.        T           Health Level Seven (HL7)

Question-bank source page 27

. About Data Buckup

        A.        T         Data buckup refers to the copying a file from your computer to another

        B.        T        If data becomes corrupted it can be restored from the buckup copy

        C.        F         Install security updates helps to restore data

        D.        T         Operating system can course of data loss

        E.        F         Source of Virus.

2. Regarding Internet.

    A.        T            Browser is a software program for getting information from the WWW.

    B.        T           URL also known as address of a file on the internet

    C.        T           Internet is also called as information highway

    D.        T           You can access internet without Computer

    E.        F           Internet is the same as Node

3. Concerning Computer virus
         A.       F         Empty recycle bin can help to prevent virus attack

         B.       T        Time bomb is one type of computer virus

         C.       T        Firewall help to prevent virus from the interenet

         D.       F        Virus can affect computer hardware

         E.       T         DOS is symptoms of virus attack

4. Data security means

   A.         T           Saving data on a computer without Antivirus

   B.         F           Allow unlimited uses of a computer

   C.         T           Protecting data

   D.         F           Backup of data

   E.         T           Storage of data in a safe place.

5. The following are facts regarding Boot sector virus;

   A.             T          Infects boot sector of a computer

   B.             F          Associated with application software like word and excel

   C.                 T      During system boot, boot sector virus is loaded into main memory

Question-bank source page 28

D.        F         Usually pretends s a computer games

   E.       F          Usually comes with monitoring tool and key loggers

6. Script virus is best describes by the following statements;

   A.        F         Infect script sector of computer

   B.           T      Written using the visual basic scripting edition

   C.        F         Fills a computer system with self replicating information

   D.        T         Written using Java script programming language

   E.        F         If executed, computer script will be damaged

7. Case sensitivity searching techniques example includes;

   A.       F          School and Buses

   B.       F          Dispenser Drugs

   C.       T          “Hospital”

   D.        F        Water health

   E.        T         “Health”

8. A pharmacist used Google to locate a piece of information from the information super
highway. How else can you refer to Google?

   A.       F       An internet vehicles engine
   B.       T       An engine used to search the internet
   C.       T       A search engine
   D.       F        A hardware facility used to locate information from the internet
   E.       F        A software used to instruct the engine of a vehicle

9. The following are Examples of Websites that provide search services to help you find
information

   A.       T         Yahoo               www. Yahoo.com
   B.       T         Excite              www. Excite.com
   C.       T         Lycos               www. Lycos.com
   D.       T         Alta Vista           www/alta-vista.com
   E.       T         MSN Web search        www.search.msn.com

10. About E-mail address

   A. To    T          sumith.niit@esrilamnka.lk
   B. Cc    T          assignments.trg@gmail.com
   C. Bcc   T          barnabanicholaus23@esrilamnka.lk
   D.     T           Time stamp
   E.     T           Plain text

Question-bank source page 29

11. The Trash folder

   A.        T     Deleted messages go to the Trash folder
   B.       T      If you delete something by accident, you can retrieve it from Trash
   C.       T      If you delete a message in Trash its gone forever
   D.       T      You can delete everything in the Trash folder by clicking on Empty
   E.       F      lost data once tank rated by trash

12. The following is the example of antivirus program;

   A.   AVG                                                                     …T……
   B.   Anti-virus                                                              …F…….
   C.   Spyware                                                                 …F…….
   D.   Norton virus                                                            …T…….
   E.   Kaspersky                                                               …T……..

13. Cleaning unused and used files can be done through

   A.   File computer cache                                                      …F…….
   B.   Empty recycle bin                                                       …T…….
   C.   Clean out installation files                                             …F……..
   D.   Empty mail programs of cluster                                           …T……..
   E.   Complete disk clean up                                                  ……T…...

14. Alternative web browser for internet explorer include;

   A.   Computer Hippo                                                        ……F…….
   B.   Web chrome                                                            …F……….
   C.   Opera min                                                             …T……….
   D.   Mozilla Firefox                                                       …T………
   E.   Google chrome                                                         ……T…….

15. Spyware or hardware are illegal programs that;

   A.   Come to your computer through browsing from internet                    ……T…….
   B.   Can speed up your computer                                             ……F…….
   C.   Come with files from flash disk                                       ……F……..
   D.   Can maintain security of computer                                      ……F……...
   E.   Can slow the computer                                                 ……T……....

16. Which of the following contain spyware?
   A.        F         Computer programs
   B.         T           Pornography websites
   C.         F        New flash disks
   D.         T           Free games websites
   E.         F        Personal email


17. Which of the following are websites as well as search engines?

Question-bank source page 30

A.          T         Google
   B.          T         Alta vista
   C.          F        Mozilla fire fox
   D.          T         Netscape navigator
   E.          T         Yahoo


    1. Regarding challenges within HMIS
            A.             F      Adequate supervision of HMIS at the
                   district and regional levels.
            B.          F     Adequate staff capacity in analysis
                   and management of data.
            C.          T      Delay in dissemination of HMIS tools
                   to implementers.
            D.          T      Data use at all levels especially
                   Decision makers.
            E.          T        Implementing HMIS activities at
                   different levels.



2 . A suitable code should have the following characteristics

     A.        T        Should adequately describe each item that it represents

     B.        F        Should have only numbers

     C.        T        Should be simple to apply

     D.        F        Must include a year in it

     E.     T           Should be unique

3. About Tally Sheet

   A.      T          Summarize data from MTUHA books and registers
   B.      T          Can capture data directly from the primary site
   C.      F          Can capture data from Library
   D.      F          Collects data when infinite data ranges/data categories can be identifies
   E.      T          Provides an easy way to keep track of frequency of occurrences




4. Regarding six key components of a strong Health Information Management System

   A.      T        Health information system resources

Question-bank source page 31

B.        F           Patient indicators

        C.        T            Data management

        D.        F           Information of government

        E.        T             Dissemination and use of the information

5.     Regarding uses of IT in Pharmacy;

        A.        T           Improve health care

        B.        F           Increase cost

        C.        T           Minimize stationary

        D.        F           Put life of patient at risk

         E.                    F Bad for data backup.

     6. About Data

             A.           T      Very useful for generating reports, graphs and statistics.

             B.           T      It can be transformed

             C.           T      Used in research

             D.       F          It is information

             E.       F          Processed facts

     7. About the audience of HMIS report

        A.            F         Health personnel.

        B.        F             District Medical Officer

        C.        T             Program Officers

        D.                    TServices providers.

        E.        T             Researchers.

     8. About Components found in a HMIS Report.

         A.           T          Executive Summary

         B.           F          List of diseases

         C.           T          Table of Contents

         D.           T          Acknowledgment

         E.           F          Symptoms

Question-bank source page 32

6. About source of MTUHA data

        A.            T      Inpatient department (IPD)

        B.            T      Accounts

        C.            T        Procurement and supplies department

        D.            F        Hospital

        E.            F        Dispensing

10. About Authorized persons include the following groups

   A.        T             Health personnel

   B.        T             Health personnel of the District Medical Office.

   C.        T             Officials of the MoHCDGEC headquarters.

   D.        F             Public

   E.        F            Procurement officers

   11. About additional HMIS books/register

   A.        T             Malaria laboratory investigation register

   B.             T        Death notification form/register

   C.            F        Monthly Tracer medicine register

   D.            F        Eye Department

   E.            F        Diarrhea Book/Register

12. About sections of Health Facility Information Book

   A.        T             Reports of purchase/ procurement of building, transport facilities or fixed
        assets.

   B.        T             Reports of information for construction

   C.        T             Reports of information of blood bank

   D.        F            Report the information of patient or health personnel

   E.        F            Report about the decision making

13. About different sources of data/information from RCH Services

   A.            T         Family Planning (FP)

   B.            T        Testing for breast and cervical cancers

Question-bank source page 33

C.         T    OPD

   D.         F    Eye department

   E.         T     Prevention of Mother-to-Child Transmission of HIV (PMTCT)

14. About different types of information cards used in RCH Services

   A.     T        Antenatal Care (ANC) Card

   B.     _T_      Child Health Card

   C.     _F_      Clinic card

   D.     T        Family Planning (FP) Card

   E.     F        Hard disk

15. About the importance of data analysis

   A.     T        Disease outbreak

   B.     T        Characteristics of population served

   C.     T       Supervision of staffs

   D.     F       Delay in submission of data

   E.     F       Inadequate decision making

16. About the Components of HMIS (MTUHA) Reports

   A.     T        Title page

   B.     T        Executive summary

   C.     T        Table of contents

   D.     F       Cover page

   E.    T         Appendixes

17. About the mechanism of Data Feed back in MTUHA

   A.     T        National level

   B.     T        Regional level

   C.     T        Report

   D.     T        Feed back

   E.     T        Health Facility level

18. About objects of database

Question-bank source page 34

A.     T        Table

   B.      T       Form

   C.     F        Worksheet

   D.     T        Report

   E.     F        Relationship

19. About the advantages of Database

   A.      T       A reduction in data redundancy

   B.      T       A reduction in data inconsistency

   C.      T        Create permanent records

   D.     F        Place data in RAM

   E.     T         Store data for backup

20. About Trends of Pharmaceutical Services

   A.      T       HMIS

   B.      T       MTUHA

   C.      T       LMIS

   D.      F        HSSP

   E.      F        PPF

21. About features of DHIS

   A.      T        GIS

   B.     T         Tracking

   C.     F        Charts

   D.     F        Graphs

   E.      T        Tracing

22. About data types found in Access

   A.      T        Auto number

   B.      T        Lookup wizard

   C.          T   Hyperlink

   D.         F     Date

Question-bank source page 35

E.             F       Yes

 23. The following are the options that will appears if you click MTUHA 2.0;
     A.                 F        MTUHA 2.1 Data Entry
     B.                 T        MTUHA 2.0 Report
     C.             F            MTUHA 2.3 Import- Export
     D.                 T        Exact Maintainace 2.0
     E.             T            MTUHA 2.0 Data Recovery




     1. The following are the types of Charts in Ms Excel

A.                          F                Memo
               B.           F                Signs.
               C.           T                Surface
               D.           T                Bubble
               E.           T                Radar




 2. The followings are uses of spreadsheet

     A.             T           Preparing Payroll
     B.             T           Preparing Budget
     C.             T           Calculate GPA
     D.             F           Preparing Brochures
     E.             F           Preparing Memos

 3. About to modify a worksheet

          A.        T        resize column
          B.        T       protect with password
          C.         T      rename
          D.        T       insert text
          E.        T       Use chart presentation



 1. About the challenges of the current health MIS?

     A.        T            Failure to update the information on internet

Question-bank source page 36

B.      _T_       Poor use of information

   C.      T         Lack of timely reporting and feedback

   D.      F         Lack of staffs

   E.      F         Electricity problems

2. About the Components of Health management system

   A.      T         Leadership and governance

   B.      T         Health financing

   C.      F         Hospital rooms

   D.      T       _ Health information systems

   E.      F         Supply of money

3. About Key performance indicators of health management system

   A.      T         Output indicator

   B.      _T_       Effective Indicator

   C.          F     Processor indicator

   D.          F     Good indicators

   E.          F     Bad Indicators

4. About types of transaction occurred in Electronic Selling

   A.              BBB

   B.              BBC

   C.              C2C

   D.              B2C

   E.              C3C

Question-bank source page 37

SECTION C: MATCHING ITEMS (10 MARKS)
This section has two questions and each carries 5 marks
QUESTION 1
INSTRUCTIONS

      Match the button on MTUHA Window screen in Column A with the corresponding
      explanation in Column B

S/N COLUMN A                               S/N COLUMN B

I      Storage area network (SAN)          A     A computer network organized
                                                 around an individual person within a
                                                 single building like small office.

Ii     Virtual private network (VPN)       B     Occupies a very large area, such as
                                                 an entire country or the entire world.

Iii    Health Level Seven (HL7)            C     A high-speed sub network of shared
                                                 storage devices.

Iv     Metropolitan area network (MAN)     D     An encrypted connection over the
                                                 Internet from a device to a network.

V      Wide area network (WAN)             E     A computer network built by a
                                                 business to interconnect its various
                                                 company sites (such as production
                                                 sites, offices and shops) in order to
                                                 share computer resources.

                                           F     A computer network across an
                                                 entire city, college campus or small
                                                 region.

                                           G     Occupies a very large area, such as
                                                 an entire country or the entire world.

                                           H     Allows computer systems to send
                                                 and receive pharmaceutical
                                                 information to each other in secure
                                                 way.

Question-bank source page 38

COLUMN A               I       II          III             IV              V

    COLUMN B               C       D           H               F               G




S/N COLUMN A                   ANSWERS    S/N COLUMN B

I          Alphabetical        C          A     Data Skype

Ii         Chronological       D          B     Data type

Iii        Geographical        H          C     Following the alphabets of names

Iv         Numerical           F          D     Filing in time order.

V          Database            B          E     Unprocessed facts

                                          F     Filling follows the alphabetic order
                                                and series of numbers

                                          G     Filling by using numbers

                                          H     Filling following countries, regions,
                                                and town.




PART II
S/N        COLUMN A            ANSWERS   S/N   COLUMN B
           (TERMS)                             (DESCRIPTION)
    (i)    Slide show          E         A     Is the professional view

    (ii)   Slide sorter        F         B     Is the default view

Question-bank source page 39

(iii)   Normal review          D              C    Are effects the can be added to your
                                                   slides
(iv)    Notes page             B              D    Display all slides in consecutive
                                                   orders as thumbnails
 (v)    Animation                             E    Is the presentation where the slides
                                   C               are enlarged to fit entire screen
                                              F    Slides are reduced in size and
                                                   located in the upper portion of the
                                                   screen and lower portion of screen
                                                   and being allocated for adding notes
                                                   to the slides
                                              G    Meaningful collection of factors or
                                                   data




PART B

Match the Terminologies in Column B with their respective definitions/meanings from Column A.

S/N     COLUMN A                       ANSWERS    S/N COLUMN B

 1      Sentence case                     D       A   All characters of the selected text
                                                      will be converted to small letters

 2      Lower case                        A       B   All characters of the selected text
                                                      will be converted to capital letters

 3      Toggle case                      E        C   The first character of every word
                                                      of the selected text will be
                                                      converted to upper case

 4      Capitalize each word             C        D   First character of every sentence
                                                      will be capitalized and remaining
                                                      character will be unchanged

 5      Upper case                       B        E   All characters in lower case will be
                                                      converted into upper case and all
                                                      characters in upper case will be
                                                      converted to lower case

                                                  F   All character of the selected text

Question-bank source page 40

will be converted to italic

                                                 G       First character of every sentence
                                                         will be converted into small and
                                                         remaining character change to
                                                         capital letter

                                                 H       All characters of the selected text
                                                         will be converted highlighted




QUESTION 1
INSTRUCTIONS
Match the type of virus in Column A with their respective description from Column B.
   S/N            COLUMN A            S/N              COLUMN B

      1.          Time bomb              A.              Clogging the system so that its operations
                                                         are slowed down or stopped
      2.          Trojan Horse           B.              Performs an activity when a certain action
                                                         has occurred
      3.          Logical Bomb           C.              Associated with application software
      4.          Macros Virus           D.              Usually pretends as computer games
      5.          Script Virus           E.              Virus program that performs an activity on
                                                         a particular date
                                         F.              Virus program that performs an activity on
                                                         a particular hour
                                         G.              Allow you to move to another worksheet
                                         H.              Written using the Visual Basic Scripting
                                                         edition


COLUMN A             I             II             III                IV                V

 COLUMN B           E              D                 B               C                 H

Question-bank source page 41

QUESTION 2

PART II

Match the definition of internet issues in Column A with the appropriate word in Column B by
writing the correct letter in the space provided (in column A)

S/N       COLUMN A           S/N COLUMN B
1.           _Website        A   Are illegal programs that come onto computer
                                 through browsing from internet
2.           _Authentication B   The prevention of either the sender or the receiver
                                 denying a transmitted message
3.           _Non-           C   Huge number of computer sharing resources
          repudiation
4.           _Intranet       D   May be obtained by the prevision of a password or
                                 a scan of your retina
5.           _Adware         E   Unauthorized writing or modification of
                                 information
                             F   Information should be accessible and usable upon
                                 appropriate demand by an authorized user
                             G   Is a page or collection of pages on the World Wide
                                 Web that contains specific information which was
                                 all provided by one person or entity and traces
                                 back to a common Uniform Resource Locator URL


 COLMN A             I             II            III            IV             V

 COLUMN B            G             D              F             C              A

Question-bank source page 42

QUESTION 3

             PART I
Match the Email element in Column A with corresponding Description or definition in Column B
by writing the correct letter in the space provided (in column A).

  S/N      COLUMN A            S/N     COLUMN B

      1.   To                     A.    What the message is about

      2.   CC                     B.    The content in the message

      3.   Subject                C.   The name of the person sending the message

      4.   Body                   D.   Who will get the copy of the message

      5.    Signature             E.   The receiver of the massage
                                  F.   Who will receive the data
                                  G. Email address
                                  H. Who will get the copy but other will not see the
                                     message



COLUMN A             I            II             III               IV          V

COLUMN B             F            D              A                 B           C

Question-bank source page 43

QUESTION 4

             PART II
Match the Email element in Column A with corresponding Description or definition in Column B
by writing the correct letter in the space provided (in column A).

S/N    COLUMN A                            S/N COLUMN B

I      Magnetic Storage devices            A     OMR

II     Optical storage devices             B     Network media

III    Flash memory devices                C     Blue ray disk

IV     Online and cloud                    D     Zip cassette

V      Paper storage devices               E     Monitor

                                           F     Hardware

                                           G     Online charting

                                           H     Movie stored in flash



    COLUMN A          I           II            III              IV          V

    COLUMN B         D            C             A                B           F

Question-bank source page 44

Match the internet explanation from Column B with their corresponding abbreviations in
    Column A by writing the letter of the corresponding answer in the table provided

           COLUMN A                         COLUMN B

           ABBREVIATIONS                    INTERNET EXPLANATIONS

    I      DSL                       A      Internet protocol

    ii     IP                        B      Hypertext Markup language

    iii    ISP                       C      Digital subscriber line

    iv     TCP                       D      Internet service provider

    v      HTML                      E      Internet server provision

                                     F      Degree of service line

                                     G      Transmission control protocol

                                     H      Transmitter controlling programme



COLUMN A            i                Ii              iii                iv            V

COLUMN B        C             A                D                G               B

Question-bank source page 45

S/N    COLUMN A                          S/N COLUMN B

i      Keyboard Searching                A     What is HIMS?

ii     Boolean Searching                 B     “space shuttle”

iii    Phrases Searching                 C     CAPITALIZATION- Bill, bill, Gates,
                                               gates, Digital, digital, Lotus, lotus



iv     Case Sensitive                    D     title: welcome to Adobe Golive

V      Field Searching                   E     Search Engines

                                         F     Washington NOT school

                                         G     + and – can be used to include or
                                               exclude a word



                                         H     Neither you pass NOR fail



    COLUMN A             I       II            III             IV               V

    COLUMN B



QUESTION 1
INSTRUCTIONS


Match the correct background years of MTUHA from column A which matches correctly with the
correspond actions in column B by filling letters in the space provided


S/N                COLUMN A              S/N                 COLUMN B

Question-bank source page 46

I    1980s                              A   it was role out countrywide

 Ii    1994                               B   The third version was revised

 Iii   1997                               C   The second version was revised

 Iv    2010 to 2011                       D   HMIS there were major revision
                                              whereby the second version was
                                              role out countrywide

 V     2013                               E   first version of HMIS was full role
                                              out countrywide

                                          F   Introduction to HMIS started

                                          G   HMIS was introduces in Kigamboni



COLUMN A              I          II            III           IV               V

COLUMN B




QUESTION 2

INSTRUCTIONS


Match the correct DEPARTMENT from column A which matches correctly with the correspond
BOOK in column B by filling letters in the space provided

Question-bank source page 47

S/N COLUMN A                                 S/N COLUMN B

           DEPARTMENTS                             BOOKS

I          OPD                               A     Book 9

Ii         RCH                               B     Book 2

Iii        DTC                               C     Book 8

Iv         FP                                D     Book 6

V          DOH                               E     Book 5

                                             F     Book 7

                                             G     Book 10

                                             H     Book 11




    COLUMN A           I           II             III            IV              V

    COLUMN B           E           F              A              C               H

QUESTION 3

INSTRUCTIONS


Match the correct Section of Health Facility from column A which matches correctly with the
correspond Report in column B by filling letters in the space provided


S/N              COLUMN A        S/N                        COLUMN B

                 SECTIONS                                   REPORTS

     I           Section 5        A     Reports of supervision visits meetings
                                        information

     Ii          Section 7        B     Reports information of staff absences at work

     Iii         Section 4        C     Reports of purchase/ procurement of building,
                                        transport facilities or fixed assets

    Iv           Section 2        D     Reports of information on maintenance of
                                        transportation facilities or fixed assets

Question-bank source page 48

V          Section 6       E     Reports of information for construction or
                                      rehabilitation of buildings

                                F     Reports of information of radiology services

                                G     Reports of information of blood bank

                                H     Report of information of pathology services



COLUMN A                I        II              III            IV                 V

COLUMN B         C          F              E               B              G




QUESTION 4

INSTRUCTIONS


Match the correct Methods of summarization of data from column A which matches correctly
with the correspond Definition in column B by filling letters in the space provided


S/N      COLUMN A                          S/N COLUMN B

I        Tally sheet                       A     It is a collection of raw facts, which
                                                 can be processed to create useful
                                                 information

Ii       Primary site                      B     Forms used in summarizing or
                                                 collecting data of different sources.

Question-bank source page 49

Iii   Frequency Table                     C    Graphical display of tabulated
                                               frequencies, events or occurrences
                                               shown in continuous bars. It shows
                                               a pattern of events into each of the
                                               categories.

Iv    Pie chart                           D    is where the data is collected from a
                                               physical encounter

V     Histogram                           E    A table that depicts a number of
                                               occurrences of an event in a certain
                                               series of observations.

                                          F    It is a process of inspecting,
                                               cleaning, transforming, and
                                               modelling of data with the goal of
                                               highlighting useful information and
                                               suggesting conclusions.

                                          G    A table that depicts a number of
                                               occurrences of an event in a certain
                                               series of observations.

                                          H    A circular chart divided into
                                               sections, each section shows the
                                               relative size of each value.

                                          I    Forms used in collecting data of
                                               Dispensary



 COLUMN A          I             II            III           IV              V

 COLUMN B




QUESTION 5

INSTRUCTIONS


Match the correct Measure of Central Tendency from column A which matches correctly with
the correspond Definition in column B by filling letters in the space provided


S/N COLUMN A                              S/N COLUMN B

Question-bank source page 50

I      Mode                              A     It may be used to capture data
                                               directly from the primary site
Ii     Median                            B     is the most common occurrence
                                               number in a certain series of
                                               observation.
Iii    Mean                              C     is the middle number in a series of
                                               observations when the total number
                                               of observations is an odd number.
Iv     Variance                          D     is the arithmetic average of the
                                               events observed derived by the total
                                               number of observations.
V      Standard deviation                E     Is the quality whose values changes

                                         F     set of numbers considered to be a
                                               sample

                                         G     set of numbers considered to be a
                                               population

                                         H     set of numbers considered to be a
                                               sample

                                         I     set of numbers considered to be a
                                               population



    COLUMN A        I           II            III            IV              V

    COLUMN B




QUESTION 6

INSTRUCTIONS


Match the correct Components f MTUHA Report from column A which matches correctly with

Question-bank source page 51

the correspond Definition in column B by filling letters in the space provided


S/N COLUMN A                                  S/N     COLUMN B

I      Title Page                             A       The table of contents is a reflection
                                                      of report writing structure.
Ii     Appendixes                             B       The figures/tables/illustrations
                                                      should be numbered in order with
                                                      the chapter number and the
                                                      figure/table/illustration number
                                                      within that chapter.
Iii    Abstract                               C       The name of organization for
                                                      whom the report is prepared (e.g.
                                                      name of district or region)

Iv     Executive Summary                      D       Purpose and background of the
                                                      report
V      References                             E       The last part of your report writing.
                                                      Sum up the main points and refer
                                                      to any underlying topic.
                                              F       the scope of the report and topics
                                                      discussed to the reader and
                                                      facilitate findings.
                                              G       List all the sources of information
                                                      that you used during your report
                                                      writing.
                                              H       Include data tables, background
                                                      calculations, specification lists for
                                                      equipment used, details of
                                                      experimental configuration, and
                                                      other information needed for
                                                      completeness.


    COLUMN A         I               II             III             IV              V

    COLUMN B




QUESTION 7

INSTRUCTIONS


Match the correct HMIS MTUHA Report in disseminating/utilize levels from column A which
matches correctly with the correspond Definition in column B by filling letters in the space

Question-bank source page 52

provided


S/N COLUMN A                               S/N COLUMN B

I      Data collection point               A     report is disseminated to health
                                                 stakeholders and the general
                                                 population through printed hardcopy
                                                 reports and through ministry of health
                                                 and social welfare website.
Ii     Community Level                     B     Report will assist region to identify key
                                                 health problems in the region and their
                                                 district locality therefore plan for
                                                 better interventions.
Iii    District Level                      C     Dissemination of analysed data at
                                                 health facility is done through facility
                                                 staff meetings, daily implementation
                                                 report meetings.
Iv     Regional Level                      D     Trend of diseases over time

V      National Level                      E     Availability of health services

                                           F     report is disseminated through
                                                 community health mobilization
                                                 campaign, village meetings, and dialog
                                                 through health providers, community
                                                 health workers, facility health
                                                 committee to the community


                                           G     report is disseminated to the council
                                                 management to assist planning for
                                                 health interventions in the district.


    COLUMN A            I         II            III              IV                V

    COLUMN B




QUESTION 8
INSTRUCTIONS
Match the correct option from column B which matches correctly with those in column A by
filling letters in the space provided


S/N COLUMN A                               S/N COLUMN B

Question-bank source page 53

I       Find button                         A     This button allows you to insert a
                                                  new Record

Ii      Add button                          B     This is the button used during
                                                  maintenance of the HMIS system

Iii     Exit button                         C     This function allows you to remove
                                                  any or part of the record you are
                                                  working on

Iv      Edit button                         D     This button allows you to get out of
                                                  a certain component of the program
                                                  that is being worked on

V       Delete button                       E      This is the button used during
                                                   setting the codes

                                            F      This button allows you to get
                                                   access to various data/information

                                            G      Button allows you to change the
                                                   current information in the open
                                                   Window

                                            H      This button allows you to restart
                                                   the MTUHA system



    COLUMN A            I         II             III            IV                V

    COLUMN B




PART I
Match the excel charts and graphs in Column A with corresponding Description in Column B by
writing the correct letter in the space provided (in column A).

      S/N             COLUMN A         ANSWERS   S/N             COLUMN B

        6.            Pie Chart                        I.            Input that identifies patterns,
                                                                     colour, or symbols associated
                                                                     with the markers of a chart
                                                                     data series

        7.            Bar graph                        J.            A symbol on the chart that
                                                                     represents a single value in
                                                                     the worksheet

Question-bank source page 54

8.           Line graph                       K.           Everything within the chart
                                                                 window, including all parts of
                                                                 the worksheet.

      9.           Histogram                        L.           Compare discrete sets of data
                                                                 if one set of data doesn’t
                                                                 influence the other set of
                                                                 data.

      10.           Chart area                      M.          Represent the data that
                                                                changes over a period of time
                                                    N.          The circle graph that mostly
                                                                represent in a demographics.
                                                    O.          Represent the bins and the
                                                                number of occurrence of a
                                                                certain event.
                                                    P.          A label or title that you add to
                                                                the
                                                                chart.




PART II

Match the definition of Excel issues in Column A with the appropriate outcome in Column B by
writing the correct letter in the space provided (in column A)

S/N        COLUMN A               ANSWER      S/N    COLUMN B
1.             Cell reference     G           A      A
2.             Formula bar        E           B      N=k+1 sheet
3.             Row header         D           C      8.A
4.             Book 1             B           D      8
5.             Column header      A           E      F(x)
                                              F      A1
                                              G      1A




PART I

Question-bank source page 55

Match the excel terminology in Column A with corresponding Description in Column B by writing
the correct letter in the space provided (in column A).

  S/N               COLUMN A        ANSWERS      S/N               COLUMN B

      1.            Workbook        H               A.             Display information entered
      2.            Worksheet       E               B.             Intersection of column and row
      3.            Cell            B               C.             Show address of the current
                                                                   selected cell
      4.            Formula Bar     C               D.             Spreadsheet
      5.            Navigation      G               E.             Display the menu available
                    Button
                                                    F.             Shows in the workspace
                                                    G.             Allow you to move to another
                                                                   worksheet
                                                    H.             Display both name of
                                                                   application and name of spread
                                                                   sheet




    PART ONE


    Match the part of chart in Column A with the corresponding explanation in Column B


    S/N     Column A                           S/N Column B


            Chart                                      A line that serves as a major
        1   area           C                    A      reference
                                                       for plotting data in a chart


                                                       Optional appearance extending
        2   Axis A                              B      from
                                                       the tick marks across the plot area,
                                                       thus making it easier to view the
                                                       data
                                                       values represented by the tick
                                                       marks.

Question-bank source page 56

3    Plot area D   C   Everything within the chart window,
                       including all parts of the


                       The area where excel plots your
4    Gridlines B   D   data,
                       including the axes and all markers
                       that represent data points


5.   Legend        E   A label or title that you add to the
     F
                       chart.


                       Input that identifies patterns,
                   F   colour,
                       or symbols associated with the
                       markers of a chart data series


                   G   A small line intersecting an axis


                       A symbol on the chart that
                   H   represents
                       a single value in the worksheet

Question-bank source page 57

PART TWO
Match the button on MTUHA Window screen in Column A with the corresponding
explanation in Column B


S/N    Column A                          S/N Column B


  1    Electronic ordering H              A   A technology framework that allows
                                              physicians     and    other   medical
                                              practitioners to write and send
                                              prescription
                                              s                to   a   participating
                                              pharmac electronicall
                                              y       y             instead of

                                              using handwritten or faxed notes or
                                              calling in
                                              prescriptions.


       Electronic                             System- wide management of
  2    invoicing            E             B   entire
                                              logistic chain as a single entity,
                                              instead of separate management
                                              of

                                              individual logistical functions.


       Electronic
  3    dispensing           A             C   Allows you to receive package from
                                              the internet


       Electronic selling                     The exchange of goods and
  4    D                                  D   services,

Question-bank source page 58

or the transmitting of funds or data,
                                         over an electronic network,
                                         primarily
                                         the internet


5.   Integrated Logistics System B   E   The exchange of the invoice
                                         document between a supplier and
                                         a
                                         buyer in an integrated electronic
                                         format


                                     F   Allows you to send product online


                                     G   Separate management and the
                                         employe
                                         e


                                         A form of electronic commerce
                                     H   which
                                                   consume
                                         allows    rs            to    directly
                                         buy goods or services
                                         from                          a seller
                                         over the Internet using a web
                                         browser

Question-bank source page 59

PART I
Match description from COLUMN B with their appropriate terms in COLUMN A by writing the
corresponding answer in the space provided
S/N      COLUMN A             ANSWERS     S/N   COLUMN B

         (TERMS)                                (DESCRIPTION)

 (i)     Health system        C            A    Any collection of components that
                                                works together to achieve a common
                                                object

 (ii)    System               A            B    Meaningful collection facts or data

(iii)    Information          B            C    All activities whose primary purpose
                                                to promote, restore or maintain
                                                health

(iv)     Information System   E            D    A set of components and procedures
                                                organized with objective of
                                                generating information which will
                                                improve health care management
                                                decision at all levels of health system

 (v)     Health Information   D            E    System that provides specific
         System                                 information support the decision
                                                making process at each level of an
                                                organization.

                                           F    Are effects that can be added to your
                                                slides

                                           G    Displays all slides in consecutive
                                                order as thumbnails

Question-bank source page 60

PART TWO
Match the Principles of good report writing in Column A with the corresponding
definition in Column B



  S/N             Column A        Answers          S/N   Column B

  1               Be Relevant     E                A     A report must be well
                                                         researched and contain
                                                         fully functional
                                                         information’s

  2               Organize        C                B     It must focus on the
                  Logically                              problems and the result
                                                         of your investigation

  3               Report          A                C     The introduction of your
                  Accurately                             report must state the
                                                         problem your addressing
                                                         and you explanation on
                                                         the need of your report.

  4               Summarize       B                D     Avoid over use of
                  Succinctly                             clichés, simile and worn
                                                         out phrases that have
                                                         lost their meanings and
                                                         might only serve to
                                                         irritate the reader.

  5               Use clear       D                E     The subject of your
                  language                               report should be timely
                                                         and relevant to the field.

                                                   F     Use of clichés, simile
                                                         and worn out phrases

Question-bank source page 61

that have lost their
                                                            meaning and might only
                                                            serve to irritate the
                                                            Reader

                                                      G     The methodology of your
                                                            report must state the
                                                            problem your addressing
                                                            and your explanation of
                                                            the need of the report.

                                                      H     A report must be well
                                                            printed and contain a
                                                            table.




                           SECTION D: SHORT ANSWER (40 MARKS)
INSTRUCTIONS
Answer all questions and each question carries 5 marks


1. About the Computer Networks characteristics based on size are:

   i.   Personal area network (PAN)

  ii.   Local area network (LAN)

 iii.   Metropolitan area network (MAN)

 iv.    Wide area network (WAN)

2. About the Computer Networks characteristics based on their main purposes are:

   i.   Storage area network (SAN)

  ii.   Enterprise private network (EPN)

 iii.   Virtual private network (VPN)

 iv.    Health Level Seven (HL7)

3. List five 5 Elements found in Power point

   i.   SLIDE SORTER

  ii.   ANIMATIONS

Question-bank source page 62

iii.   SLIDE SHOW

 iv.    NORMAL VIEW

4. List four 4 steps to open Microsoft Power point from the start menu

   i. Click on the start button
  ii. Then write in the written panel as Microsoft power point
 iii. Then click on the Microsoft Power point on press Enter
 iv.  Then rename it as you want
  v.  Then start using it.
5. Numerate eight 8 types of publications found in Microsoft Publisher

   i.   ……………………COUPONS……………………………………….

  ii.   ……………………NEWSLETTER……………………………………….

 iii.   ……………………BROUCHERS……………………………………….

 iv.    ……………………LOGOS……………………………………….

  v.    ……………………LABEL……………………………………….

 vi.    ……………………FLIERS……………………………………….

vii.    ……………………BUSSINESS CARDS……………………………………….

viii.   ………………CATALOGS…………………………………………….

6. List four 4 Purposes of MS Publisher

   i.   CHOOSE THE TEMPLATE

  ii.   CHANGE THE TEMPLATE

 iii.   USE FONTS AND COLOR SCHEME

 iv.    COSTOMIZE THE TEMPLATE

7. List four 4 Types of Text wrapping in Publisher

   i.   …………………………TIGHT……………………………..

  ii.   …………………………SQUARE……………………………..

 iii.   …………………………THROUGH……………………………..

 iv.    ……………………………TOP AND BOTTOM…………………………..

8. Mention four 4 methods of summarizing data

   i.   ………………HISTOGRAM………………………………………

  ii.   ………………TABLE………………………………………

Question-bank source page 63

iii.       ………………PIE CHART………………………………………

   iv.        ……………………TALLSHEET…………………………………

 9. List four 4 Requirements of a good filing system

        i.    Simplicity

       ii.    Easy access

   iii.       Security

   iv.        Tracer system

 10. Numerate four 4 Methods of Filing in Medical Records

        i.    Alphabetical

       ii.    Chronological

   iii.       Geographical

   iv.        Numerical

 11. a. Define Filling

 A filing system is a plan or method of arranging documents in a prescribed order.

         b. Mention three 3 types of Filing

  i.         Paper based system

 ii.         Hybrid system

iii.         Electronic record

 12. List four 4 ways to improve security to the patient data

        i.    DISK ENCRIPTIOM

       ii.    BACK UP DATA

   iii.       SECURITY RISK ASSESSMENT

   iv.        CONTROL SYSTEM ACCESS

 13. List five elements in word window

        i.    ………………MENU BAR………………………….

       ii.    ………………TITLE BAR…………………………….

   iii.       ………………SCROLL BAR…………………………….

   iv.        ………………RULER…………………………….

Question-bank source page 64

v.    ………………FORMATTING TOOL BAR……………………………..

14. Mention five 5 change cases in word processor

   i.   ……SENTENCE CASE………………………………………..

  ii.   ……CAPITALIZE EACH WORD………………………………………..

 iii.   ……UPPER CASE………………………………………..

 iv.    ……LOWER CASE………………………………………..

  v.    ……TOGGLE CASE………………………………………..



1. a. Define Storage devices (2 marks)

THE DEVICES USED TO STORE DATA

  b. Mention six 6 storage devices that can be used to backup data from computer

(6 marks)

   i.   FLASH

  ii.   MEMORY CARD

 iii.   EXTERNAL HARD DISK

 iv.    INTERNAL HARD DISK

  v.    SSD CARD

 vi.    DVD

vii.    CD

2. Explain four 4 types of computer virus you know (8 marks)

   i.   TIME BOMB

  ii.   LOGICAL BOMB

 iii.   MACRO VIRUS

 iv.    BOOT SECTOR VIRUS

3. Outline eight 8 actions that can be used to prevent computer from virus infections

(8 marks)

   i.   USING ANTIVIRUS

  ii.   BACKUP YOUR DATA

Question-bank source page 65

iii.        DON’T SHARE LOCAL DISK C WITH OTHER PROGRAMS

 iv.         INSTALL SECURITY UPDATES

  v.         DON’T OPEN UNEXPECTED EMAILS

 vi.         EMPYTE YOUR RECYCLEBIN

vii.         CLEAR UNWANTED PROGRAMS

viii.        EMPYTE YOUR INTERNET CACHE

 ix.         RUN DISK CLEANUP AND DISK FRAGMENTATIONS.

4. a. Define Antivirus (3 marks)

Antivirus are programs that prevent computer from virus attack or malicious virus.

b. Mention five 5 types of Antivirus that you know (5 marks)

   i.        NORTON

  ii.        KASPER SKY

 iii.        AVG

 iv.         AVAST

  v.         SMATDAV

 vi.         BIT DEFENDER

vii.         MACAFEE

viii.        ADWARE

 ix.         ANTIVIRA

5. Outline EIGHT (8) web browsers                                             (8 marks)

        i.   GOOGLE
    ii.      YAHOO
   iii.      MSN
   iv.       TEAMO
    v.       HOTBOT
   vi.       INFOSEEK
  vii.       EXCITE
 viii.       NORTHERN LIGHT

Question-bank source page 66

ix.   ALTAVISTA


 6. Mention EIGHT (8) features that should a computer security system
 provide
   i.   ………………CONFIDENTIALITY………………………………………

  ii.   ………………INTEGRITY………………………………………………….

 iii.   ………………NON REPUDEATION…………………………………………

 iv.    ………………AUTHENTICATION…………………………………………

  v.    ………………RISK ANALYSIS………………………………………………

 vi.    …………………SECURITY SYSTEM………………………………………

vii.    ……………………ACCESS CONTROL……………………………………

viii.   ………………………ACCOUNTABILITY…………………………………

                                                                        (8
 7. Outline EIGHT (8) symptoms of virus attack                          marks)
   i.   COMPUTER RUNS SLOWER THAN USUAL

  ii.   COMPUTER NO LONGER BOOTS UP

 iii.   SCREEN SOMETIMES FLICKER

 iv.    PC SPEAKER BEEPS PERIODICALLY

  v.    SYSTEM CRASHES FOR NO REASON

 vi.    FILES/DIRECTORIES SOMETIMES DISAPPEAR

vii.    DENIAL OF SERVICE (DOS)



8. What is the meaning of the following terms

    a) Backup

        IS THE PROCESS OF STORING DATA FOR FUTURE USE HENCE RESTORED AFTER DATA
        LOSS.

    b) Data backup

A DATA BACKUP IS THE RESULT OF COPYING OR ARCHIVING FILES AND FOLDERS FOR THE
PURPOSE OF BEING ABLE TO RESTORE THEM IN CASE OF DATA LOSS.

    c) Data

Question-bank source page 67

UNPROCCESSED FACTS

        d) Electronic data

THE UNPROCCESSESD FACTS COLLECTED BY USING ELECTRONIC DEVICES EXAMPLE
COMPUTER.

        e) Electronic Information

PROCCESSED FACT COLLOECTED THOUGHT ELECTRONIC DEVICES EXAMPLE COMPUTER.

9. List down eight 8 uses of internet

   i.      EDUCATION

  ii.      BUSSINESS

 iii.      ENTERTAINMENT

 iv.       LAXUARY

  v.       SHOPPING OR WINDOW SHOPPING

 vi.       COMMUNICATION

vii.       LEARNING

viii.      DISCUSSION

 ix.       EXCHANGE EMAILS OR CHARTING

  x.       LISTENING MUSIC'S OR STREAMING

10. List eight 8 reasons on why we back up data

   i.      CAN PROTECT AGAINST ACCIDENTAL LOSS OF USER DATA, DATABASE CORRUPTION,
           AND EVEN NATURAL DISASTERS.

  ii.      IF DATA BECOMES CORRUPTED OR IS STOLEN, IT CAN BE RESTORED FROM THE
           BACKUP COPY.

 iii.      PROTECT DATA AGAINST HARDWARE FAILURES, EG HARD DISK FAILURE ETC

 iv.       SYSTEM INFECTIONS FOR VIRUSES OR MALWARE.

  v.       FILES DELETED BY MISTAKE.

 vi.       HARD DISK FAILURE

vii.       HUMAN ERASER

viii.      FREE UP DISK SPACE

 ix.       VIRUS PROTECTION AND SPYWARE PROTECTION

Question-bank source page 68

11. Enumerate eight 8 popular anti-virus programs

   i.      NORTON

  ii.      KASPER SKY

 iii.      AVG

 iv.       AVAST

  v.       SMATDAV

 vi.       BIT DEFENDER

vii.       MACAFEE

viii.      ADWARE

 ix.       ANTIVIRA



12. a. List two 2 ways of searching information on the internet

   i.      ………………KEYWORDS SEARCHING………………………………

  ii.      ………………BOOLEN SEARCHING……………………………………

        b. Define the two 2 ways mentioned in above

        I. Common words are ignored (that, to, which, a, the, …)

           + and – can be used to include or exclude a word

           II. Search for OR, NOT, AND

13. a. List four 4 electronic media that can be used to disseminate pharmaceutical information
(4 marks)

    i.     …………………………TV………………………………

   ii.     …………………………COMPUTER/LAPTOP………

  iii.     ……………………INTERNET…………………………

  iv.      ……………………RADIO………………………………

b. List four print media that can be used in disseminating pharmaceutical informations

(4 marks)

   i.      ……………………REFLECTORS………………………….

Question-bank source page 69

ii.    ……………………BROUCHERS……………………………

    iii.       ……………………FLIERS…………………………………..

    iv.        ……………………MAGAZINE………………………………

        v.     ……………….NEWSPAPERS………………………………..

  14. List eight Courses of data loss

   i.         HUMAN ERROR

  ii.         HARDWARE OR SOFTWARE MALFUNCTION

 iii.         CRIMINAL ACTIVITY

 iv.          NATURAL DISASTERS

  v.          DELETING FILES ACCIDENTALLY

 vi.          VIRUSES AND DAMAGING MALWARE

vii.          MECHANICAL DAMAGES OF HARD DRIVE

viii.         POWER FAILURES

 ix.          THEFT OF COMPUTER

  x.          SPILLING COFFEE, AND OTHER WATER DAMAGES

 xi.          FIRE ACCIDENTS AND EXPLOSIONS

  15. Mention 8 application software for Data backups

         i.    DROPBOX

        ii.    GOOGLE PHOTO

    iii.       GOOGLE DRIVE

    iv.        ULTIMATE BACKUPS

        v.     TITANIUM BACKUPS

    vi.        SYNC DROID

   vii.        TUNES GO

  viii.        SMS BACKUPS AND RESTORE




  1. List five (5) sources of MTUHA data. (5 marks)

Question-bank source page 70

b. Mention three (3) sets of HMIS Tools       (6 marks)

   i.    Books/registers

  ii.    Tally sheet forms

 iii.    Monthly report forms



3. Mention four (4) commonly group used MTUHA tools                (4 marks)
    i.    HMIS Guideline
   ii.    Data Collection Books
  iii.    Tally Sheet Forms
  iv.     Monthly Report Forms
   v.     Annual Report Book




4. List eight (8) sources of MTUHA data.                                          (8marks)

            i.   Outpatient department (including dental and eye clinics)

           ii.   Inpatient department (IPD)

          iii.   Diagnostics services (laboratory and Radiology)

          iv.    Reproductive and Child Health (RCH) services

           v.    Pharmacy

          vi.    Pathology department

         vii.    Medical records department

         viii.   Administration

          ix.    Accounts

           x.    Information from the Community as per Book 3

          xi.    Procurement and supplies department

8. Define the following terms as found in OPD Register                         (5marks)

                 a) First Attendance

The visit by a patient to the OPD for the first time

Question-bank source page 71

b) Diagnoses

“Diagnosis” is the problem identified by a doctor from the patient whether confirmed in the
laboratory or not.

                  c) Long Illness

A patient’s visit to a facility for the first time in a year, even with a long illness

                  d) Return Visit

           Patients carrying on with long term treatment (for example for management of
           tuberculosis or hypertension, chronic diarrhoea or Diabetes mellitus)



                  e) Out Patient Department tally sheet Form.

The form used to summarize the data in OPD for decision making

        7. Mention five (5) importance of Data Analysis and Interpretation in HMIS. (5marks)



   i.      Helps in decision making

  ii.      Set strategies to achieve certain goal

 iii.      Staff workload reduce

 iv.       Management commodities

  v.       Disease outbreak

 vi.       Characteristics of population served




        8. List five (5) sources of data from RCH . (5marks)



   i.      Antenatal Care (ANC)

  ii.      Labour and Delivery Care

 iii.      Child Health

 iv.       Family Planning (FP)

  v.       Postnatal Care

 vi.       Diarrhoea Treatment Corner (DTC)

Question-bank source page 72

vii.       Prevention of Mother-to-Child Transmission of HIV (PMTCT)

viii.      Malaria testing and prevention services

 ix.       Testing for syphilis

  x.       Testing for breast and cervical cancers




           13. Write the longest form of the following terms. (5marks)

                  a) MTUHA-MFUMO WA TAARIFA ZA UENDESHAJI WA HUDUMA ZA AFYA

                  b) HF-HEALTH FACILITY

                  c) HMIS-HEALTH MANAGEMENT INFORMATION SYSYTEM

                  d) HSSP-HEALTH SERVICES STRATEGIC PLANS

                  e) MoHCDGEC-MINISTRY OF HEALTH CHILD AND GENDER COMMUNITY



14. The diagram below shows the Data flow Feedback in MTUHA system. Study the diagram and
answer the questions that follows

                                         A




                                         B
                                                                         Feedback
 E

                                  District Level



                                         C




                                         D



        a) Name the labels

         (1marks) A-NATIONAL

         LEVEL

Question-bank source page 73

B-REGIONAL LEVEL

 C-HEALTH FACILTY

 D-COMMUNITY LEVEL

 E-REPORT

b) On the diagram above, indicate the direction of the data flow- using the arrows (1marks)

c) i. Mention 8 sections that are found in label C(2marks)

d) The sections are:

      a. Section 1: Reports of supervision visits meetings information

      b. Section 2: Reports information of staff absences at work

      c. Section 3: Reports of purchase/ procurement of building, transport facilities or fixed
         assets

      d. Section 4: Reports of information for construction or rehabilitation of buildings

      e. Section 5: Reports of information on maintenance of transportation facilities or fixed
         assets

      f. Section 6: Reports of information of blood bank

      g. Section 7: Reports of information of radiology services

      h. Section 8: Report of information of pathology services



   ii. Mention 2 importance of data collected in label D(0.5marks)

   Helps to capture data on health events that is happening at the community level

   Enhance the community to identify health problems happening within, also to report to the
   health facility in order to lay strategy on how to intervene health problems.

   Helps to know the information of various development projects being implemented in the
   village/street

   It is important in enhancing the design of strategic plan in the village/street



   iii. Define label E (0.5marks)

   COLLECTION OF DATA FOR DECISION MAKING

   iv. Mention 5 components of label E. (1marks)

Question-bank source page 74

i.   Title page

  ii.   Acknowledgement

 iii.   Abstract

 iv.    Table of contents

  v.    List of figures

 vi.    Executive summary

vii.    Introduction

viii.   Body

 ix.    Conclusion

  x.    Reference

 xi.    Appendix



15. The following diagram shows the Initialization System to enter a password in MTUHA.




The system of entering the in the software requires entering password, name and level of
access. For the level of access it requires the code to separate one district Hospital with others.
Study the given codes below and answer the questions that follows.

The codes used for each fields are;

REGIONS

001= Dar es saalam

002= Tanga

003=Mwanza

004=Kilimanjaro

005=Ruvuma

006=Mbeya

HOSPITALS

Question-bank source page 75

0001= Bombo

0010=Muhimbili

0011=Tumbi

0100=Bugando

0101=Mawenzi

0110=KCMC

0111=Peramiho

1000=Temeke

1001=Aga Khan Medical Centre

And lastly the date that the given hospital establish and updates their system of MTUHA.

1100=November2000

1010=october2010

1213=December2013

0115=January2015

Questions

   a) Interpret the following code by combining regions hospital and dates.

    (1marks) 01000031010

Bugando Hospital found in Mwanza establish and update MTUHA in their Hospital on
october2010

   b) Interpret the following code(1marks)

    10000011100

Temeke Hospital found in Dar es saalam establish and update MTUHA in their Hospital on
November2000

   c) Write the code for Peramiho Hospital found in Ruvuma which start to update their system
      on 25 April of 1997. (1marks)

   01110050497

In the given Hospitals above there are number of vehicles used per given hospital and are given
codes in order to differentiate cars from one hospital to another.

VEHICLES

Question-bank source page 76

VEH_001=Land Rover Pickup

VEH_002=Land Cruiser Ambulance

VEH_003=Noah Ambulance.

Sample; 0110VEH_002 it means KCMC Hospital are using Land Cruiser as their Ambulance.

        d) Write the code for Aga Khan Medical Centre Hospital found in Mbeya that are using Noah
           Ambulance since 07 August 2006. (1marks)

1001006 VEH_0030806

        e) Interpret the following

         code(1marks) 0101004VEH_0020806

Mawenzi Hospital found in Kilimanjaro using Land Cruiser Ambulance since August 2006.

16. List six 6 components of HMIS MTUHA report

   i.      Title page

  ii.      Acknowledgement

 iii.      Abstract

 iv.       Table of contents

  v.       List of figures

 vi.       Executive summary

vii.       Introduction

viii.      Body

 ix.       Conclusion

  x.       Reference

 xi.       Appendix

17. a. Define Data analysis

The process of inspecting, cleaning, transforming and modeling of data with the goal of
highlighting useful Information and suggesting conclusion.



        b. List six 6 importance of Data analysis at facility level

   i.      Helps in decision making

  ii.      Set strategies to achieve certain goal

Question-bank source page 77

iii.   Staff workload reduce

 iv.    Management commodities

  v.    Disease outbreak

 vi.    Characteristics of population served

18. Mention eight 8 components ofMTUHA Report sequentially

   i.   Title page

  ii.   Acknowledgement

 iii.   Abstract

 iv.    Table of contents

  v.    List of figures

 vi.    Executive summary

vii.    Introduction

viii.   Body

 ix.    Conclusion

  x.    Reference

 xi.    Appendix

19. Outline eight 8 audience of MTUHA report

   i.   Health Managers

  ii.   Program officers

 iii.   Service providers

 iv.    Decision/ policy makers

  v.    Implementation partners

 vi.    Financial supporting agencies

vii.    Reseachers

viii.   Public

20. a. Define HMIS

HMIS is a decentralized, integrated and functional system.

Question-bank source page 78

b. Mention four 4 key issues in HMIS

  a.        Confidentiality

 ii.        Health facility management

iii.        Tools and equipment

iv.         Quality of health care

       21. Numerate five 5 audience of MTUHA or authorized persons of MTUHA

  i.        Health personnel who is under employment in the hospital and whose duties require the
            handling of patient/client records.

 ii.        Health personnel of the District Medical Office.

iii.        Health personnel of the Regional Medical Office.

iv.         Health personnel of Ministry of Health and Social Welfare institutions and programmes.

 v.         Officials of the MoHCDGEC headquarters.

       22. List eight 8 challenges of MTUHA

  i.        Delay in submission of data

 ii.        Delay in dissemination of HMIS tools to implementers

iii.        Inadequate staff capacity in analysis and management of data

iv.         Difficulty in preparing/filling the HMIS tools, particularly at lower levels of implementation.

 v.         Implementing HMIS activities at different levels.

vi.         Inadequate supervision of HMIS at the district and regional levels

vii.        Data use at all levels especially Decision makers

       23. List eight 8 first MTUHA Books

       i.   Book 1: HMIS Guidelines

   ii.      Book 2: Health Facility information Book

  iii.      Book 3: Community book

  iv.       Book 4: Ledger book

   v.       Book 5: Out-patient register

  vi.       Book 6: Antenatal care register

 vii.       Book 7: Child register

Question-bank source page 79

viii.          Book 8: Family planning register

        24. List five 5 Main Groups of HMIS books

   i.           HMIS Guideline

  ii.           Data Collection Books

 iii.           Tally Sheet Forms

 iv.            Monthly Report Forms

  v.            Annual Report Book

        25. Numerate eight 8 sections of HMIS

   i.           Section 1: Reports of supervision visits meetings information

  ii.           Section 2: Reports information of staff absences at work

 iii.           Section 3: Reports of purchase/ procurement of building, transport facilities or fixed assets

 iv.            Section 4: Reports of information for construction or rehabilitation of buildings

  v.            Section 5: Reports of information on maintenance of transportation facilities or fixed assets

 vi.            Section 6: Reports of information of blood bank

vii.            Section 7: Reports of information of radiology services

viii.           Section 8: Report of information of pathology services

        26. a. Define RCH Tally sheet Form

        Summarization of data for drawing the graphics.

           b. Mention four 4 types of information cards used in RCH Services

           i.      Child Health Card

          ii.      Antenatal Care (ANC) Card

         iii.      Tetanus Vaccination Card

         iv.       Family Planning (FP) Card

        27. a. Define Report

                   COLLECTION OF DATA FOR DECISION MAKING



            b. Importance of HMIS Data Analysis and Interpretation at the District Level

           i.      Performance of facilities

Question-bank source page 80

ii.   District burden of diseases

 iii.   District council health planning

 iv.    Plan for new intervention



28. a. Define Report

        COLLECTION OF DATA FOR DECISION MAKING



    b. Importance of HMIS Data Analysis and Interpretation at the Regional Level

  v.    Performance of facilities

 vi.    District burden of diseases

vii.    District council health planning

viii.   Plan for new intervention

29. a. Define Report

        COLLECTION OF DATA FOR DECISION MAKING



    b. Importance of HMIS Data Analysis and Interpretation at the National Level

   i.   Analysis done at national level is interpreted to determine the national health progress in
        response to the set national and international targets such as:

  ii.   o Health Sector Strategic Plan (HSSP), National Strategic Plan for Development and
        Poverty Reduction (NSPDPR) - in Kiswahili Mpango wa Kukuza Uchumi na Kupunguza
        Umasikini (MKUKUTA)

 iii.   o Millennium development goals (MDGs)

 iv.    o Data also is used by:

  v.    § Ministry of Health and Social Welfare budget plan

 vi.    § International health comparison

vii.    § Attracting financial support from international organizations, unilateral and bilateral
        donors

viii.   Plan for new intervention

31. Mention six 6 regards or the concern in Dissemination and Utilization of HMIS (MTUHA)
Reports

Question-bank source page 81

i.      Diseases pattern
         ii.      Availability of health services
        iii.      Coverage of services provided
        iv.       Trend of diseases over time
         v.       Management
        vi.       Logistics and equipments

       32. List five 5 levels of disseminating and Utilize the MTUHA Report

          i.      Data collection point.
         ii.      Community level.
        iii.      District level.
        iv.       Regional level.
         v.       National level.

       33. Mention five 5 application of database in the real world

  i.           Stock trading system

 ii.           Fight reservation system

iii.           Computerized library system

iv.            Super market product inventory system

 v.            Credit card/credit limit check system

       34. Mention 6 six features of DHIS

          i.      GIS

         ii.      Pivot tables

        iii.      Charts

        iv.       Routine data

         v.       Event

         s Vi

         .Tracking

       35. Mention three 3 trends of Pharmaceutical Service while using inventory program tools

          i.      equisitions and Ordering

         ii.      Setup and Customization

        iii.      Stock Management

       36. Mentions 5 types of data type found in Microsoft Access. (5 marks)

          i.      TEXT

Question-bank source page 82

ii.         NUMBER

 iii.         AUTONUMBER

 iv.          LOOKUP WIZARD

  v.          CURRENCY

 vi.          OLE OBJECT

vii.          DATE/TIME



37.

6. A student’s database comprises of students’ details table and fees received table as shown
below:


                  Students’ details table                                    Fees Received table

                      Surname

                      Middle Name

                      First Name

                      Admission
                      Number
                                                                             Date
                      Course
                                                                             Amount

                                                                             Receipt Number

                (i)      State the primary key field for each table.
                         Admission Number and Receipt Number
                         (2 marks)
                (ii)     State the field which should serve as the linking field for the two tables.
                                            Admission Number and Receipt Number                (3 marks)



7. Differentiate between the following pairs of terms as used in database design:

         i.             input mask it means covering the content so it remain as the format             (1 marks)
        ii.             table is the collection of information with their corresponding fields served for the specific
                        task and query is the question to the database Or is the request for the information from
                        the database.                                             (1 marks)

Question-bank source page 83

iii.                   input mask it means covering the content so it remain as the format
            (1 marks)
     iv.          default value it remain constant or not changing            (1 marks)
      v.          Format it means the good way of filling information in a table                 (1 marks)




8. A headteacher keeps the following student details in a database: Name, Address, Town, Date of birth,
Marks scored, Fees paid.

(i) Name the most appropriate primary key. Give a reason. ADDRESS (2 marks)

(ii) For each item in the student's details above, indicate its most appropriate

datatype as used in the database.NAME-TEXT, ADDRESS-MEMO, TOWN-TEXT, DOB-DATE/TIME, MARKS
SCORED-NUMBER, FEES PAID-CURRENCY (3 marks)




9. Below is an extract from a hospital database table.

              Patient No    Name               Date Registered    Amount paid Remarks

              LDK/001       Mathew Olang       04/05/08           2500.00          To go for x-ray

              LDK/004       Joy Chelimo        07/06/08           1200.00          Medicine to be

                                                                                   Ordered


              LDK7008       John Kamau         09/08/08           3500.00          To be admitted for

                                                                                   further check up


              LDK/002       Gerald Wasike      02/04/05           800.00           To come back for

                                                                                   Review




   i. State with reasons the most suitable data types for the following fields: (2 marks)

   Patient No; MEMO
   Date registered; DATE/TIME
   amount paid; NUMBER

   remarks. MEMO

ii. Which would be the most appropriate primary key field for the above table? Patient No (1 marks)

Question-bank source page 84

iii. What is the purpose of a primary key field in database design?IS THE UNIQUE KEY IDENTIFEY
(1 marks)

iv. Describe the data type for 09/08/06in the database . DATE/TIME (1 marks)

10. Define

    a) Database (1 marks)

Database is the collection of related information served for the specific task.

    b) List four Components of a Database (4 marks)

          i.   TABLE
         ii.   FORM
        iii.   QUERY
        iv.    REPORT


42. Mention five 5 Menu bars in Access (5 marks)

  i.    ……………………………HOME…………………………….

 ii.    ………………………………CREATE………………………

 iii.   ………………………………DATABASE TOOLS…………

 iv.    …………………EXTERNAL DATA………………………..

 v.     …………DATASHEET……………………………………….




43. . A Company that makes and sells vehicles receives orders from various clients. The
company wants to enter their orders into a database. Study the table structure below and
answer the questions that follow.


        Field Name                       Data Type            Field Size

Question-bank source page 85

Order Number                                Number          Long Intenger

Order Date                         Date/Time

Supply Date                        Date/Time

Product code                       Tex                5

Customer ID                        Number             Long Integer

Delivery address                   Text               30

Product Type                       Tex                15

Product Name                                Tex             10

Quantity Ordered                   Number             Long integer

Product Prize                      Number             Long Integer



i)      split the above structure into THREE tables                            (3mks)

A. ORDER TABLE

         Field name                  Data type                   Description

         Order Number                Number

         Order Date                  Date/time

         Supply Date                 Date/time



     A. CUSTOMER TABLE

         Field name                  Data type                   Description

         Customer ID                 Number

         Delivery address            Text

         Quantity Ordered            Number

Question-bank source page 86

B. PRODUCT TABLE

               Field name                    Data type                        Description

               Product code                  Number

               Product Type                  Text

               Product Name                  Text

               Product Prize                 Number



  ii) For each table identify an appropriate primary key.
(2mks)

   A. Order Number
   B. Customer ID

   C. Product code




43. Below are two tables structure of files in a database.
       Employee                           Employee details

       Field                  Data type    Field                Data type

       Employee name          Text         Employee Number Number

       Employee number        Auto number Date employed         Date / time

       Date of birth          Date/time    Department           Text

       Address                Text         Salary               Currency

       (i) Which of the two table is likely to be the parent table and why?     (1mks)

THE EMPLOYEE TABLE BECAUSE IT CARRY THE PERSONAL DETAIL OF THE PERSONAL
BEFORE HE/SHE IS EMPLOYED

       (ii) The field “Employee Number” the employee details table is likely to be the primary key.
What is a primary key.                                               (1mks)

  IS THE UNIQUE KEY IDENTIFYER.

     (iii) Which fields in both tables is most appropriate for creating a relationship. (1mks)

Question-bank source page 87

Employee number

           (b) In databases, the field properties specify finer details related to the fields and the table
entries           expected. State two field properties. (2mks)

      i.      Input mask in the date section

     ii.      Format in currency

    iii.      Lookup wizard in Departments




44. The information below is maintained by the patron of wildlife club in a school. Study it and
answer the questions that follow.


                  Name         Class     Admission Membership              Group
                                           Number        Number

                Mary            4E          3740           S 001       Serengeti
                Gupta           3W          3802           T001        Tsavo
                Carey            2N         3949           T003        Tsavo
                Gregory         4W          3762           M001        Mara
                Sanjay           3N         3800           A 001       Amboseli
                Mariam           2E         3925           S 002       Serengeti
                Josephine       2W          3926           N001        Nairobi
                Elvis            4N         3746          AB 001       Aberdare
                Carey            3E         3805           T    2      Tsavo
                Gordon          1W          4029           N    2      Nairobi
                Paul             IN         4013          M            Mara




              (a) State the most appropriate primary key for the list.

                 Admission number



              (b) State the most appropriate data type for the fields;

Question-bank source page 88

i.   Admission number-NUMBER

                         ii.   Membership number-MEMO


45. Mention four 4 methods or procedures to create a table in Access

arks)
  i.   Open Microsoft Access software

 ii.   Then click blank database

iii.   Then change the location of the file to desktop

iv.    Write the name of the database you want to create

 v.    Then lastly click create and the default table will be designed.




4. Table below shows a screen from a spreadsheet program that has been used to plan a household
budget. Cells in the spreadsheet are referred to by column letters and row numbers. Two examples of this
are given below. The cell in column D and row two is referred to as cell D2. It contains the data item "Tsh.
46000". The cell in column A and row 5 is referred to as A5. It contains the data item "charcoal"

                     A                B            c          D            E        F

       1      Month             January      February     March        April    Total

       2      Rent               46000       46000        460-00      460-00    184000

       3      Transport            000       000          250-00      250-00    50000

       4      Electricity        10000       10000        100-00       10000    100-00

       5      Charcoal           15000       15000         15000       15000    60000

              Foo
       6      d                  38000       270-00        15000      30000     1100-00
       7      Total              109000      98000         111000      126000   444000

                         Write down the data item that is stored in cell E6.              (1
           (i)                                                       30000                mark)


                  Which cell contains the data item
           (ii)   'Transport'A3(1)

       (iii)      Cell B7 contains a formula that is not displayed on the screen. The formula is sum B2 ...
B6 or B2 + B3 + B4 + B5 + B6. What is the purpose of the formula? TO SUM(3 marks)

Question-bank source page 89

5. Worksheet cells are referenced using the column letter and row number e.g. D2 is cell in column D
and row 2.

       Use the sample worksheet provided to answer the questions below.



                              A          B        C         D          E        F

                  1      Month           Jan.     Feb.       Mar.     April.   Total

                  2    Fees               460       460         460    460

                  3    Food               300       350         305    270

                  4    Electricity        100       100         100    100

                  5    Fuel               150       150         150     150

                  6    Transport          380       270         150    300

                  7    Total

                Write down the data type that is stored in cell C5.
       (i)      NUMBER                                                                 (1.5 mark)

       (ii) What cell contains the data item representing transport for the month of February?

C6 (1.5 mrs)

        (iii)   Write down the formula that may be used to compute the total in cell F6.

=B6+C6+D6+E6 (2 marks)




14. Mention five types of functions that can be found on Microsoft Excel (5 marks)

Question-bank source page 90

i.    SUMMATION
        ii.    AVERAGE
       iii.    MAX
       iv.     MIN
        v.     COUNT

  15. Define

         i.    Spreadsheet is the application of Microsoft office used for calculations     (1 marks)

        ii.    Cell is the intersection of raw and columns                                (1 marks)

       iii.    Range is the collection of cells                                           (1 marks)

       iv.     Worksheet is the collection of sheets                                       (1 marks)

        v.     Column is the vertical stock of data or values                             (1 marks)



  5. Explain the following terms as used in spreadsheets.                                 (5 marks)
  i.          Columns is the vertical stock of data or values
 ii.          Rows is the horizontal stock of data or values
iii.          Cell is the intersection of raw and columns
iv.           Chart is the graphical representation of data
 v.           Active Cell is the cell in use
  6. List four formatting features provided by Microsoft Excel.                    (5 marks)
         i.    Conditional formatting
        ii.    Auto fit column
       iii.    Hide and Un hide
       iv.     Rename sheet
        v.     Move and copy sheet
       vi.     Tab color
   vii.        Protect sheet
  viii.        Lock sheet


  8. What is the role of the following functions as used in a spreadsheet program? (5 marks)
         i.     Product – To multiply to values.
        ii.     Count        - To count the number of cell in a range that contain numbers.
       iii.     Average- To return the mean of number in a certain range of numbers.
       iv.      Max- To return the maximum values in the given number of range.
        v.      IF-To check whether the condition is met, to return the value is TRUE otherwise FALSE

  19. Outline five application areas where spreadsheet software can be used.                    (5 marks)
         i.    Used for creating a budget

Question-bank source page 91

ii.           Used for billing data managements

     iii.           Used for calculations

     iv.            Used for data recovery

      v.            Used for data analysis


    23. a. Define spreadsheet (2 marks)
    Spreadsheet is the application of Microsoft office used for calculations

    b. Explain why a value such as 611233444555 may be displayed as ######### when typed on
    a spreadsheet. How can the problem in (b) above be corrected?

    Ans                                                                                (3 marks)
    The value like 611233444555 is very large compared to the size of the cell
    The way to correct the problem is to enlarge the cell size.


    24. Andrew, Jane, David and Zablon had Tea, Sausages and Bananas for breakfast. They took
    one sausage, two sausages, three sausages and one sausage respectively. In addition, they
    each took a cup of tea and two bananas. Tea, sausages and bananas cost Tsh. 10, 15, and 5
    respectively.


            (a) By naming columns A, B, C, ………and rows 1, 2, 3 ......... Construct a worksheet showing the
                above information.                                      (2 Marks)


                       A                      B                    C                  D

1                                            Tea               Sausages           Bananas

2                   Andrew                    1                    1                  2

3                    Jane                     1                    2                  2

4                    David                    1                    3                  2

5                   Zablon                    1                    1                  2

6                   COSTS                     10                  15                  5



            (b) State the expression you would use to obtain:
               i.          Total expenditure by David. =B4+C4+D4                   (1 marks)
              ii.          Total number of sausages taken. =SUM(C2;C5)             (1 marks)
             iii.          The cost of the cheapest item.    = SUM(D2;D5)                (1 marks)

Question-bank source page 92

25. The following diagram is a Microsoft Excel worksheet containing the scores of Form 4
students of Excellent High school.


                    A            B      C          D      E         F                 G

       1 STUDENT NAME           ENG   KISW    MATH       SCI

       2 Ali Shah               75    65      80         78

       3 Arthur Kamau           80    78      58         72

       4 Maalim Ahmed           75    78      64         80

       5 Harry Mutua            65    84      78         81

       6 Martin Mulama          90    81      57         74

       7 Keben Korir            73    65      85         78



   Write Microsoft Excel formula to calculate:

   i) Total score for each student.=SUM(B2;E2)                               (2 mark)
   ii) Highest score per subject. =MAX(B2;B7)                                      (1 mark)
   iii) Mean score per subject. = AVERAGE(B2;B7)                             (2 mark)

27. The following information shows the income and expenditure for “Bebayote” matatu for five
days. The income from Monday to Friday was Tshs. 4,000, 9,000, 10,000, 15,000, and 12,000
respectively while the expenditure for the same period was Tshs. 2,000, 3,000, 7,000, 5,000, and
6,000 respectively.


  i.     Draw a spreadsheet that would contain the information. Indicate the rows as 1, 2, 3 ….
         and the columns as A, B, C …..                                                     (2
         marks)


                            A                             B                     C

        1                                              Incomes             Expenditures

        2                Monday              Tshs.4,000                 Tshs.2,000

        3                Tuesday             Tshs.9,000                 Tshs.3,000

        4               Wednesday            Tshs.10,000                Tshs.7,000

        5               Thursday             Tshs.15,000                Tshs.5,000

Question-bank source page 93

6                  Friady               Tshs.12,000            Tshs.6,000



       ii.      State the expression that would be used to obtain:
                I Monday’s profit    =B2-C2                                         (1 marks)

                II total income      =SUM(B2;B6)                                    (1 marks)

                III highest expenditure. =MAX(C2;C6)                                 (1 marks)




 28. (a) Distinguish between the following sets of terms as used in spreadsheets.
        (i)    Worksheet and workbook. Worksheet is the collection of sheets while Workbook is
               the collection of worksheets.                                              (2
               marks)


               (ii)   Filtering and sorting. Filtering is the process of shrinking the contents hence those
                      needed will be shown while Sorting is the arrangement of the contents in ascending
                      or descending order.                                           (2 marks)
             (c) State one way in which a user may reverse the last action taken in a spreadsheet
                package.
                                                                                                  (1 marks)
                CTRL + Z


 15. Mention five data types found in Access

        i.      TEXT

       ii.      NUMBER

      iii.      AUTONUMBER

      iv.       LOOKUP WIZARD

       v.       CURRENCY

      vi.       OLE OBJECT

  vii.          DATE/TIME

 18. Define the terminological terms used in Excel (5 marks)

 i.           Columns is the vertical stock of data or values
ii.           Rows is the horizontal stock of data or values

Question-bank source page 94

iii.            Cell is the intersection of raw and columns
iv.             Chart is the graphical representation of data
 v.             Active Cell is the cell in use
  19. What do you understand about the following terminologies (5 marks)

         i.           Worksheet

        ii.           Workbook

       iii.           Active cell

       iv.            Function

        v.            Cell

  20. (a) The following is a simple payroll:
             A        B          C       D                   E          F              G             H         I

                1       Name     Hours    Hourly   Basic Gross        Tax           NSSF      Allowance Net
                                 Worked   Rate     Pay   Pay       Deductions   Contributions           Pay

                2       John        8      200

                3       Peter       12     450

                4       Sam         22     300

                5       Njogu       30     286

                6       Mary        16     220

                7       Sally       45     468

                8       Jane        15     150

                9       Tina        3      280



              Write formulae using cell names for the following expressions. State where the formula is
              placed:                                                               (10 marks)

              (i)      Basic pay = Hours worked x Hourly rate.
              (ii)     Allowances are allocated at 10% of the Basic pay.
              (iii)    Gross pay = Basic pay + Allowances.
              (iv)     Tax deduction is calculated at 20% of the Gross pay.
              (v)      Net pay = Gross pay – Tax deductions.


  21. (a) List any two components of a spreadsheet.                                        (1mk)
              (b) In a worksheet, the marks scored by ten students are stored in cell B3 to B12.
                      (i) In cell C3, show an expression you would use to obtain positions of the students using

Question-bank source page 95

marks scored in descending order.                                 (2mks)
        (ii) In cell B13, write an expression you would use to extract the highest score from the
        marks.      (1mk)
22. The table below shows the records of four students.
                   Admission number               Sex           Marks            Class
                            026             F              70               4


                            118             M              40               3


                            150             F              50               3


                            152             M              30               4
        Given the following logical expression.
        IF NOT ( (SEX = ‘F’) AND (MARKS =>50) and (CLASS=3))
        Indicate the result of the expression when applied on the record with admission 150.
                                                                                 (2mks)


23. Distinguish between filtering and sorting data as used in Spreadsheets? Use examples to
explain your answer                                      (2Mks)
73. a) Differentiate between a formula and a function as used in Excel                          2 mks
b) What is the effect of the following function: COUNTIF(A10:E10, “eggs”).                      1mk
c) Explain the meaning of legends as used in Excel.                                       1mk



74. The following is the sample of a payroll. The worksheet row and column heading are
        marked 1,2,3.... and A. B, C respectively
               A            B         C           D         E               F             G        H
    1       NAME            HRS      PAY        BASIC   ALLOWANCE       GROSS            TAX      NET
                       WORKED      PER HR       PAY                        PAY     DEDUCTED       PAY
    2     KORIR        12         1500
    3     ATIENO       28         650
    4     MUTIZO       36         640
    5     ASHA         30         900
    6     MULI         18         550
    7     WANJIKO      22.5       500

Question-bank source page 96

8        WANGARI               24.5                 250
        9        OLESAN                17                   180
        10 MOSES                       33                   700
            Usethefolowingexpressionstoanswerthequestionsthatfolow


            •    BASIC PAY = hrs marked X pay per hr
            •    ALLOWANCES are allocated at 10% basic pay
            •    GROSS PAY basic pay + allowance
            •    TAX deducted are calculated at 20% gross pay
            •    NET PAY              gross pay-tax deducted
            Write a formulae using cell reference for the following: (5mks)
                        1) D2=b2*c2
                        2) E4= ( b2*c2)* 10%
                        3) FI0= ( ( b2*c2)+ ( ( b2*c2)* 10%))
                        4) G7= ( ( b2*c2)+ ( ( b2*c2)* 10%))*20%
                        5) H5= ( ( b2*c2)+ ( ( b2*c2)* 10%))-( ( b2*c2)+ ( ( b2*c2)* 10%))*20%)


        75. State the five 5 ways of editing the contents of a cell in Microsoft excel. (5mks)
   i.       Sorting
  ii.       Filtering
 iii.       Find and Replace
 iv.        Text wrap
  v.        Merge cell
 vi.        Conditional formatting


25. Mention eight 8 steps to draw histogram on Excel 2007

   i.        First, enter the bin numbers (upper levels) in the range

  ii.        On the Data tab, in the Analysis group, click Data Analysis.
 iii.        Select Histogram and click OK.
 iv.         Select the range

  v.         Click in the Bin Range box and select the range

 vi.         Click the Output Range option button, click in the Output Range box and select cell

vii.         Check Chart Output.

viii.        Click OK.

Question-bank source page 97

26. List five 5 Ms Excel data formats

  i.         Number               – Stores data as a number
 ii.         Currency              – Stores data in the form of currency
iii.         Date                  – Data is stored as dates
iv.          Percentage                   – Stores numbers as a percentage
 v.          Text Formats          – Stores data as string of texts

       27. List three 3 Microsoft Excel Ribbon

       •          Ribbon start button
       •          Ribbon tabs
       •          Ribbon bars

       28. Mention five Procedures to open Microsoft Excel from start menu in Window 7

             i.      Click on the start button
            ii.      Then write in the written panel as Microsoft excel
           iii.      Then click on the Microsoft excel on press Enter
           iv.       Then rename it as you want
            v.       Then start using it.



       22. Outline five steps to open Microsoft Power point from the start button
          i.  Click on the start button
         ii.  Then write in the written panel as Microsoft power point
        iii.  Then click on the Microsoft Power point on press Enter
        iv.   Then rename it as you want
         v.   Then start using it.




       1. List eight 8 challenges of current Health MIS?

             i.      Poor quality of data

            ii.      Duplication and waste of information

           iii.      Lack of timely reporting and feedback

           iv.       Poor use of information

       2. Mention eight 8 Components of Health management system

             i.      Inputs

            ii.      Processes

Question-bank source page 98

iii.   Indicators.

 iv.    Health information system resources.

  v.    Outputs

 vi.    Data management.

vii.    Data sources

viii.   Information products

 ix.    Dissemination and use.

3. Mention eight 8 Key performance indicators of health management system

   i.   Output indicator

  ii.   Input indicator

 iii.   Efficient Indicator

 iv.    Process indicator

  v.    Agency level indicator




4. List eight 8 components of WHO

   i.   Inputs

  ii.   Processes

 iii.   Indicators.

 iv.    Health information system resources.

  v.    Outputs

 vi.    Data management.

vii.    Data sources

viii.   Information products

 ix.    Dissemination and use.



5. Mention eight 8 Vertical Programmes existing in the Country

Question-bank source page 99

i.   Reproductive health program

            ii.   National aids control program

           iii.   National immunization program

           iv.    National TB/Leprosy program

            v.    Neglected tropical disease program

           vi.    National malaria program

          vii.    Tanzania food and nutrition program

          viii.   Dental programs and others

 7. List eight 8 Methodological of Report Writing

  xii.    Title page

 xiii.    Acknowledgement

 xiv.     Abstract

  xv.     Table of contents

 xvi.     List of figures

xvii.     Executive summary

xviii.    Introduction

 xix.     Body

  xx.     Conclusion

 xxi.     Reference

xxii.     Appendix




 1. List Common Inventory Management Application Software

     i.   Electronic Logistic Management Information System (eLMIS)

    ii.   District Health Information Software 2 (DHIS2)

   iii.   Zoho Inventory

   iv.    Cin7

    v.    TradeGecko

Question-bank source page 100

vi.       Brightpearl

vii.       SellerCloud

viii.      Logiwa

2. Mention five (8) inventory management application

      i.   Services Management

     ii.   Ordering management

 iii.      Product Identification

 iv.       Assets tracking

     v.    Inventory optimization

 vi.       Manufacturing of products

vii.       Tracking Inventory management

viii.      Order sales and delivery



3. List eight 8 Benefits Cloud Inventory Management

      i.   Cut down hardware Expenses
     ii.   Fast deployment
 iii.      Easy Integration
 iv.       Enhance efficiency
     v.    Improved coordination
 vi.       Synchronize real time Inventory data
vii.       Managing application efficiency
viii.      Reduce down time
 ix.       Saves time.
     x.    Usability
 xi.       Accessibility
xii.       Cost saving.


6.         What is meaning of the following terms
              Ordering

                       Give an authoritative direction or instruction to do something

Question-bank source page 101

Any of a number of categories of relations that permit at least some members of
           their domain to be placed in order
  Request (something) to be made, supplied, or served



      b. Invoicing
        c.
               An itemized bill for goods sold or services provided containingindividual prices, the t
               otal charge, and the terms.


     b. Dispensing
  May refer to: Resin dispensing, an industrial
  d. Selling

           The activity of making products and services available so that people buy them


      e. Inventory
         management Answer

           Is the practice overseeing and controlling of the ordering, storage and use of
           components that a company uses in the production of the items it sells.

           The practice of overseeing and controlling of quantities of finished products for
           sale. A business's inventory is one of its major assets and represents an
           investment that is tied up until the item sells



                                                                                               (5
6. What is meaning of the following terms                                                      marks)


      a.   Electronic Invoicing                                                            (1 mark)

   Answer
   is the exchange of the invoice document between a supplier and a buyer in an
   integrated

   electronic format
      b.   Backup                                                                          (1 mark)



      Answer

      Refers to the copying of physical or virtual files or databases to a
      secondary site for preservation in case of equipment failure or other

Question-bank source page 102

catastrophe

Question-bank source page 103

c.   Data backup                                                            (1 mark)
  Answer


 is the result of copying or archiving files and folders for the purpose of being able to
restore them in case of data loss.

Question-bank source page 104

(1
       d.    Chart                                                                mark)

            Answer


  Visual representation of data in a
  worksheet
                                                                                  (1
      e.    Graph                                                                 mark)




Answer

     Diagram showing the relation between variable quantities, typically of two
variables, each measured along one of a pair of axes at right angles

Question-bank source page 105

SECTION D: ESSAY QUESTIONS (20 MARKS)
INSTRUCTIONS
Answer all questions and each question carries 10 marks


    1. Explain the importance of networking in dissemination of pharmaceutical
       information.



        Advertisement

        Learning

        Updating of drugs

        Improve patient compliance

        Researches



    2. What are the steps of preparing frequency tables?

   i.   First, enter the bin numbers (upper levels) in the range

  ii.   On the Data tab, in the Analysis group, click Data Analysis.
 iii.   Select Histogram and click OK.
 iv.    Select the range

  v.    Click in the Bin Range box and select the range

 vi.    Click the Output Range option button, click in the Output Range box and select
        cell

vii.    Check Chart Output.

viii.   Click OK.



    3. Explain concepts of electronic data storage and arrangement

        A data storage device is a device for recording (storing) information (data).

Question-bank source page 106

The storage devices are devices that are used to data or information.

      The storage devices are Hard disk, Flash disk, Floppy disk, Memory card,
      Optical storages as CD and DVD.

      Electronic data storage requires electrical power to store and retrieve that data.

   4. Demonstrate electronic filing and application of security to electronic data

      Filling

A filing system is a plan or method of arranging documents in a prescribed order.

The purpose of filing documents is to enable a quick retrieval of complete information

whenever it is required.

There are four common methods of filing patient records used in health facilities

o Alphabetical

o Chronological

o Geographical

o Numerical



   5. Explain the methods of summarizing data

Purposes of Methods of Summarizing Data

Tally Sheets

      Collects data on the frequency of certain events

      Provides an easy way to keep track of frequency of occurrences

      Collects data when finite data ranges/data categories can be identifies

      Provides a complete description for categories leaving little/no room for
      confusion between the categories

Pie Charts

      Displays information in some cases

      Represents the distribution of the categorical components of a single variable

Question-bank source page 107

Histogram

      Displays the data graphically

      Shows the distribution of the data, centres itself around the mean, or main
      specification

      Shows the data graphically on:

      The centre of the data

      The spread of the data

Frequency Table

Shows a summarized grouping of data divided into mutually exclusive classes and the
number of occurrences in a class

Shows unorganized data

For example drug dosage, drug distribution, people investigated for TB, death rates.



   6. What are the requirements of good filing system in health records keeping?



o Simplicity-The filing method must be easy to understand and simple to operate.

o Easy access-Documents should be easily identified and located to enable speedy
pulling and filing.

o Security-Documents should be safely kept and well preserved.

o Tracer system-The whereabouts of documents removed from the storage must be
known.



   7. What are the types of numbering systems in health records keeping?



      • Health facilities register patients by giving them hospital numbers and file the
      patients’ medical records according to these numbers.

      • Serial numbering system

Question-bank source page 108

o In serial numbering the patient receives a new number each time he or she is
   admitted or treated as a new out-patient case.

   o This means that if a patient is admitted three times he or she gets three
   different numbers and his medical records are filed in three different places.

   • Unit numbering system

   o This system is based on the principle that the patient (not the disease
   episode and a patient) is the unit and that all notes on one individual patient are
   kept in one file.

   • Annual numbering, monthly numbering

   o When serial numbering is used the series of numbers should continue.

   o It is quite common in Tanzania to begin new series each year or even each
   month and to distinguish the series by a letter and by the last two calendar year
   digits or the digits for month and calendar year (Example: F 2345/78, M
   6789/4/78).



8. What are the filing procedures used to file patients records?



   Filing Procedure for Patient Records

   • Auditing of patient documents

   o Critical checking, if there is missing documents from the clinics/departments

   • Editing of patient documents

   o Arrange documents in a systematically order, for example from registration
   sheet to discharge summarySorting of patients’ file

   o Arrange files in a sequence order, from the smallest number to the largest
   one.

   o It facilitates speed in filing

   • Filing of patients’ file

   o Insert files in the shelf according to the patient registration number or the
   alphabetic order of their names

Question-bank source page 109

9. Explain on the Health information systems (HIS) used to disseminating/
      sharing pharmaceutical information through networking system



             Pharmacy information system

             Computerized Physician Order Entry (CPOE) system

      Pharmacy information system (PIS)

      The PIS is system that supports the distribution and management of drugs,
      identifying the type of intervention, determining the amount of inventory,
      reporting and managing of costs, and improving the accessibility of information.

      The PIS helps clinical decision-making by alerting users about clinically
      important drug-drug interactions, drug allergies, and drug doses; it also
      evaluates patterns of drug use as well as other possible side effects of drugs.

      The PIS may operate as a separate and individual system or as part of a
      hospital information system (HIS), paired with the Computerized Physician
      Order Entry (CPOE) system.

      Computer physician order entry (CPOE) system

      CPOE is the process of a medical professional entering medication orders or
      other physician instructions electronically instead of on paper charts.

      A primary benefit of CPOE is that it can help reduce errors related to poor
      handwriting or transcription of medication orders.

      CPOE systems allow providers electronically to specify medication orders as
      well as laboratory, admission, radiology, referral, and procedure orders.

      CPOE systems and Clinical Decision Support (CDS) system can improve
      medication safety and quality of care and reduce costs of care.



1. Describe six 6 importance of Antivirus.

      Protect computer from incoming threat

      Keep your data from being corrupted

Question-bank source page 110

Antivirus can speed up your computer

       Protect your shared network from virus attacks such as trojan hourse.

       Protection from Viruses and Spyware

       Protection from Phishing Attacks

       Provides Robust Web Protection

       Provides quick scan of removable device

       Two-Way Firewall

       Block Ads and Spam Website

       Provides Password Protection

       Speed up the computer system



2. Explain four 4 uses of Internet

       Education

       Bussiness

       Entertainment

       Laxuary

       Shopping or Window shopping

       Communication

       Learning

       Discussion

       Exchange emails or Charting

       Listening music's or streaming




   3. Explain five 5 advantages and three disadvantages of electronic backup e.g

Question-bank source page 111

HDD

Advantages

      Can protect against accidental loss of user data, database corruption, and even
      natural disasters.

      If data becomes corrupted or is stolen, it can be restored from the backup copy.

      Protect data against hardware failures, eg hard disk failure etc

      System infections for viruses or malware.

      Files deleted by mistake.

Disadvantage

      Need skilled labor.

      Expensences

      Internet connection problem

      Electrical problems.



   4. Explain the Importance of Backing up data



      Can protect against accidental loss of user data, database corruption, and even
      natural disasters.

      If data becomes corrupted or is stolen, it can be restored from the backup copy.

      Protect data against hardware failures, eg hard disk failure etc

      System infections for viruses or malware.

      Files deleted by mistake.



   5. Explain about Courses of data loss

Courses of data loss

Common reasons for data loss

Question-bank source page 112

•   Human error

               •   Hardware or software malfunction

               •   Criminal activity

               •   Natural disasters

               •   Deleting files accidentally

               •   Viruses and damaging malware

               •   Mechanical damages of hard drive

               •   Power failures

               •   Theft of computer

               •   Spilling coffee, and other water damages

               •   Fire accidents and explosions



         6. Explain on the Actions to prevent virus infection



    x.      USING ANTIVIRUS

   xi.      BACKUP YOUR DATA

  xii.      DON’T SHARE LOCAL DISK C WITH OTHER PROGRAMS

 xiii.      INSTALL SECURITY UPDATES

 xiv.       DON’T OPEN UNEXPECTED EMAILS

  xv.       EMPYTE YOUR RECYCLEBIN

 xvi.       CLEAR UNWANTED PROGRAMS

xvii.       EMPYTE YOUR INTERNET CACHE

xviii.      RUN DISK CLEANUP AND DISK FRAGMENTATIONS.



         7. Explain the features should a computer security system provide?

Question-bank source page 113

Introduction {3 marks}

Computer                   Security              dealswiththepreventionanddetectionofunauthorisedactionsby
usersofacomputersystem.

Main body 5 points @ 2marks {10 marks}

Confidentiality

The prevention of unauthorised disclosure of information.

Confidentiality is keeping information secret or private.

Confidentiality might be important for military, business or personal reasons.

Integrity

Integrity is the unauthorised writing or modification of information.

Integrity means that there is an external consistency in the system - everything is as it is
expected to be.

Data integrity means that the data stored on a computer is the same as the source documents.

Availability

Information should be accessible and useable upon appropriate demand by an authorised
user.

Availability is the prevention of unauthorised withholding of information.

Denialofserviceattacks are a common form of attack. Non-

repudiation

Non-repudiation is the prevention of either the sender or the receiver denying a transmitted
message.

A system must be able to prove that certain messages were sent and received.

Non-repudiation is often implemented by using digitalsignatures.

Authentication

Proving that you are who you say you are, where you say you are, at the time you say it is.

Authentication may be obtained by the provision of a password or a scan of your retina.

Access Controls

Question-bank source page 114

The limitation and control of access through identification and authentication.

A system needs to be able to identify and authenticate users for access to data, applications
and hardware.

In a large system there may be a complex structure determining which users and applications
have access to which objects.

Accountability

The system managers are accountable to scrutiny from outside.

Audit trails must be selectively kept and protected so that actions affecting security can be
traced back to the responsible party

Security systems

A security system is not just a computer package. It also requires security conscious
personnel who respect the procedures and their role in the system.

Conversely, a good security system should not rely on personnel having security expertise.

Risk Analysis

The disadvantages of a security system are that they are time-consuming, costly, often
clumsy, and impede management and smooth running of the organisation.

Riskanalysisis the study of the cost of a particular system against the benefits of the system.

Any relevant conclusion {2 marks}

    8. Explain the Importance of Internet in society

        Education

        Bussiness

        Entertainment

        Laxuary

        Shopping or Window shopping

        Communication

        Learning

        Discussion

Question-bank source page 115

Exchange emails or Charting

          Listening music's or streaming

      9. Explain the Importance of Internet in disseminating pharmaceutical information.

          Advertisement

          Learning

          Updating of drugs

          Improve patient compliance

          Researches




      10. Explain the Advantages of email

      •   High speed delivery

      •   Low cost

      •   File transfer

      •   Flexibility

      •   Time zone friendly.

      •   Reliability

      •   Security

11.       With example explain the Techniques of Searching information on the Internet.



          Keyword Searching

          Boolean

          Question

          Boolean terms (and, or , not)

Question-bank source page 116

Phrase (quotes)

       Field search(allows searches for special fields on a web page)

       Case sensitivity (apply case as appropriate)



   12. Internet Service Providers ISP gives us access to the Internet.List four company
       offer internet service in Tanzania, With the knowledge of Internet explain the
       key role of Internet in pharmacy in improve the health services.

Introduction (2 marks)
   Internet is the huge number of computer that are connected together hence share
   resources and information through network


   Main body 4 points @ 3marks (12 marks)
The following are the Importance of Internet in Health care setting

       Advertisement

       Learning

       Updating of drugs

       Improve patient compliance

       Researches

       Education

       Bussiness

       Communication

       Learning

       Discussion

       Exchange emails or Charting

Question-bank source page 117

The ISP COMPANY ARE

          A. TIGO

          B. HALOTEL

          C. VODACOM

          D. TTCL

          E. SIMBANET

   Any relevant conclusion (1marks)


13. With the improvement in price and performance of computers and
communication equipment, it will be possible for people in various heallth
organisations to work from different country. Such working using a PC as a
remote terminal is often described as teleworking as pharmacist can
communicate with other health personnel inorder to give the right medicine to the
right patient. State three advantages and three disadvantages of teleworking. (10
marks)



Introduction (1 marks)
   Computer is an electronic device that accept input, process the data and give
   output.


   Main body 5 points @ 2marks (10 marks)
   Advantages any 3
 • Speed and Efficiency
 • Timely Data
 • Efficiency of work
 • Security
 • Accessibility of data
 • Accurate data
 • Time saving
Disadvantages any 2

Question-bank source page 118

•   Need skilled labor

   •   Software compatibity

   •   Problem in Electricity

   •   Hackers

   •   Spasms

Any relevant conclusion {2 marks}



14. Using the sub heading, Describe the computer viruses as

   a. Definition

       Symptoms

   c. Causes of virus

       Ways to prevents computer from virus Infections

   e. The most popular software used to prevent computer from malicious
      programs any 4 of them.

15. Using the sub heading, Describe the methods of searching information on
Internet with one example for each method as

   a. Keyboard Searching

       Boolean Searching

   c. Phrase

       Field search

   e. Case sensitivity

16. Explain the Quality control measures in RCH services

       Supportive supervision, mentoring and follow-up

          •   This process is usually done by the facility-in-charge

          •   It aims to ensure that registers and clients cards are filled correctly
              and services are provided according to the set guidelines

Question-bank source page 119

•   The facility in-charge should, from time to time, go through the client
                 cards, registers, and Tally Sheet Forms at the clinic to make sure
                 they have been filled correctly.

             •   Should obtain samples from each register and compare them with
                 data from the Tally Sheet Forms.

             •   Should re-compute each total, at least two times, to confirm
                 accuracy and look for information or signs in the client cards that
                 indicate concerns and take appropriate action.

             •   S/he should re-compute each total, at least two times, to confirm
                 accuracy and look for information or signs in the client cards that
                 indicate concerns and take appropriate action.



17. Mr. Chilambo computer is affected by viruses that when enter to his computer
they pretends as the computer Game, Using the sub heading, Describe the
following

       a. What is the name of this type of virus TROJAN HORSE

       b. What can be the main causes of this virus

       c. What are the major ways that can be taken to prevent computer from virus
          infections



18. Mr. Nkondoras computer is misbehaving and the when he forward it to the
computer technician, the technician tell him that his computer its affected by virus and the
kind of virus might be the one that enter to a computer and pretends as the
computer games.

By using the scenario above answer the questions bellow in form of an essay
  I. Define the type of virus that might be affecting Mr. Nkondoras computer

          TROJAN HORSE
 II.      Explain 2 ways the Mr. Nkondoras can use to prevents his computer from
          another virus infections.
III.      Explain the 2 symptoms of Mr. Nkondoras computer that will be behaving at the
          time that virus enter to his computer.



19. Mr. Nkondoras computer is misbehaving and the when he forward it to the
computer technician, the technician tell him that his computer its affected by virus and

Question-bank source page 120

the kind of virus might be the one that enter to a computer through documents that he
was entering to his computer from his friend as Microsoft word and ppt s.

By using the scenario above answer the questions bellow in form of an essay
  I. Define the type of virus that might be affecting Mr. Nkondoras computer

          MACRO VIRUS
 II.      Explain 4 ways the Mr. Nkondoras can use to prevents his computer from
          another virus infections.
III.      Explain the 2 symptoms of Mr. Nkondoras computer that will be behaving at the
          time that virus enter to his computer.


 20. Briefly explain three 3 Advantages and two 2 Disadvantages of database in Health
care



21. Define extranet and explain three categories of internet services
    Introduction (1 marks)
Extranet is an intranet that can be partially accessed by authorized outside users over
internet in a secure way.

       Main body 5 points @ 2marks (10 marks)
The categories of Internet services
   i. Electronic communication- e-mail
  ii. Information services- Remote control
 iii. Information retrieval- FTP, Backup




       1. Describe the importance’s of database in health care settings (10 marks)

          Answer
          Definition (2 marks)
          Database
          An organized collection of data; stored and accessed electronically.

          Main body (any 7 points @ 1 mark)

Question-bank source page 121

A reduction in data redundancy (duplicate data in a variety of places)
      A reduction in data inconsistency (data stored differently in the same file)
     Increased data access
     Data security (i.e. patient confidentiality)
     Easy to find patient records
     Produces timely and accurate reports
     Variety of reports can be produced from same data
     Transportation and transfer of data is easy
     Standardized methods of data collecting and reporting
     Easier to manage than paper files
     Create permanent records
     Any relevant conclusion 1 marks



2. You have been appointed to be a new boss in one of the Health centre. Explain
   five challenges do you expect to face in preparation and analyzing of various
   reports? (10 marks)

   Introduction (1.5 marks)

   Report is a practical document that describes the situation which the reader
   can take action or describes deals or analysis summary data at different levels.
   There are three types of reports there is factual report, Instructional report and
   persuasive report.



   Main body (5 point @ 1.5 marks)

   The following are challenges in preparation and analyzing of various reports as
   follows;



       •   Lack of confidence

       •   Lack of fund

       •   Lack of productivity

       •   Lack of ideas

       •   Too much of the competition

       •   The fear of selling report

Question-bank source page 122

Conclusion (1 marks)

        Any relevant conclusion




           3. Describe four (4) challenges associated with electronic patient record system
              in keeping pharmaceutical information (10 marks)


        The following are challenges associated with electronic patient record system:
        • Unauthorized accessibility
        o Unauthorized person could access the record for illegitimate purposes.
        o The potential for abuse with electronic files is greater, because there is more
        opportunity for more people to access them, and information can be moved, analyzed
        and sold much more rapidly.

        Unreliable electricity
        o Electronic files, by their nature require access to computer, which, in turn, requires
        electricity. Thus, when electric power is unavailable, the records also would not be
        available.
        • Security
        o Patient information is confidential, and records systems need to develop ways to
        protect patients so that their medical records are not unnecessarily shared.


         5. Book/Register number one it’s the GUIDELINE of the contents and the importance
        of using MTUHA system. Outline the challenges associated with MTUHA. (10marks)

viii.      Delay in submission of data

 ix.       Delay in dissemination of HMIS tools to implementers

  x.       Inadequate staff capacity in analysis and management of data

 xi.       Difficulty in preparing/filling the HMIS tools, particularly at lower levels of
           implementation.

xii.       Implementing HMIS activities at different levels.

xiii.      Inadequate supervision of HMIS at the district and regional levels

xiv.       Data use at all levels especially Decision makers

Question-bank source page 123

7. Cheupe Cheusi is a Dispenser working at Mavurunza Pharmacy in Dar es Salaam
Region. She once visited her friend Chinene also a Dispenser at another nearby
Pharmacy 20 kilometres distance. Chinene was trying to tell her about patients she
attended before when another patient accompanied by his relative appeared. Despite
of Cheupe trying to stop Chinene talking about the patients in front of them, she still
went on revealing information.
Discuss this scenario by explaining confidentiality in relation to HIMS, list down
persons authorized to access patients records, dangers of not abiding to
confidentiality in health facility setting. (10 marks)

All services using HIMS are subject to confidentiality. That means all
records/information on patients/clients should not be handed to unauthorized
person and should be treated as secret between the patient/client and the attending
Dispenser


Authorized person include            (4 marks)

      Health personnel who is under employment of the hospital

      District Medical Office personnel


      Health personnel in the Ministry of Health and Social Welfare and programs


      Executives or Judiciary or parliament in the United Republic of Tanzania


           Dangers (4 Marks)


           The dangers of disclosing the patient’s information to unauthorized
           persons will include dishonesty, eroding integrity, mistrust by the
           customers, poor quality of care, conflicts between clients and patients and
           the public at large and loosing resources including time wasting in
           resolving conflicts and judiciary handling.

Question-bank source page 124

8. Describe the overview of HMIS on the basis of history, reasons for establishment,
persons supposed to utilize the system, type of services to be used for, the ways can
be used to improve the quality of health care delivery .(10 marks)

Answer

Introduction (2 marks)

HIMS was introduced throughout the country during the period of 1994 to 1997

The reason for the establishment of the system is to provide each facility with the information
which assists the in-charge and staffs in the management of health facility to accurately
evaluate and appropriate modify the activities, in order for the health facility to provide optimal
health care and health prevention for its communities. (4 marks)

The persons supposed to utilize the system includes health care providers at district, regional,
national level authorities and all stakeholders in health delivery system.

It covers all health programs and health care services.

The system can improve quality of health care services

By facilitating the planning process for allocating resources needed for (3 marks)

                   •     Improving coverage of preventive services to the communities

                   •     Lowering the morbidity and mortality in service population

                   •     Improving village outreach activities



Conclusion (1 marks)

Any relevant conclusion




9. Computer have become important part in hospital, lab, and dispensaries. The
computer are being used in hospitals to keep the records in hospitals to keep the
records of the patients and medicines. It is also used in scanning and diagnosing
different diseases. ECG, EEG, Ultrasounds and CT Scan etc. are also done by
computerized machines. Briefly explain the challenges of MTUHA system software in
Pharmacy field

Question-bank source page 125

xv.       Delay in submission of data

 xvi.       Delay in dissemination of HMIS tools to implementers

xvii.       Inadequate staff capacity in analysis and management of data

xviii.      Difficulty in preparing/filling the HMIS tools, particularly at lower levels of
            implementation.

 xix.       Implementing HMIS activities at different levels.

  xx.       Inadequate supervision of HMIS at the district and regional levels

 xxi.       Data use at all levels especially Decision makers




         10. Explain about main Groups of HMIS Book

         HMIS books are subdivided into five (5)

         main groups:

            1. HMIS Guideline

            2. Data Collection Books

            3. Tally Sheet Forms

            4. Monthly Report Forms

            5. Annual Report Book




         11. Explain the Quality control measures in RCH services

               Supportive supervision, mentoring and follow-up

                   •   This process is usually done by the facility-in-charge

                   •   It aims to ensure that registers and clients cards are filled correctly and
                       services are provided according to the set guidelines

                   •   The facility in-charge should, from time to time, go through the client

Question-bank source page 126

cards, registers, and Tally Sheet Forms at the clinic to make sure they
               have been filled correctly.

           •   Should obtain samples from each register and compare them with data
               from the Tally Sheet Forms.

           •   Should re-compute each total, at least two times, to confirm accuracy
               and look for information or signs in the client cards that indicate
               concerns and take appropriate action.

           •   S/he should re-compute each total, at least two times, to confirm
               accuracy and look for information or signs in the client cards that
               indicate concerns and take appropriate action.




12. Explain on the challenges that leads to the establishment of eLMIS.

     Poor data collected

      Wrong data entered

      Mathematical or statistical errors

13. Mr. Komedi is a pharmacist at Kilimahewa Dispensary, he was supposed to attend
a seminar at Kisumu, as a MTUHA Data analyser and tracer, Help him to prepare the
presentation on the factors that lead to establishment of MTUHA in Tanzania.




14. Mr. Komedi is a pharmacist at Kilimahewa Dispensary, he was supposed to attend
a seminar at Kisumu, as a MTUHA Data analyser and tracer, Help him to prepare the
presentation on the factors that lead to establishment of eLMIS in Tanzania.

     Poor data collected

      Wrong data entered

      Mathematical or statistical errors


      1.    Mr. Manyasi owns the pharmacy and his pharmacy its located 300km
      from the Regional Hospital. He uses Spreadsheet for Inventory Management and

Question-bank source page 127

stock of his medicine in his store. With the wider knowledge on Microsoft Excel.
      Explain the five main functions found in spreadsheet that Mr. Manyasi will be
      using in calculating his medicines in the store while dispensing. (10 marks)



   Introduction (2 marks)
   Spreadsheet is the application used for calculations or inventory managements


   Main body 4 points @ 3marks (12 marks)
The following are the functions of computer in keeping records of medicines and
medical supplies

             • SUMMATION
             • AVERAGE
             • MAXIMUM
             • MINIMUM
             • COUNT
             • CONCATENATE
             • IF
             • SUMIF
             • MODE
   Any relevant conclusion (1marks)


      2.    With vivid Examples explain about five 5 kind of operands found in
      Microsoft Excel.



   Introduction (2 marks)
   Spreadsheet is the application used for calculations or inventory managements


   Main body 4 points @ 3marks (12 marks)
The following are the functions of computer in keeping records of medicines and
medical supplies

              •   SUMMATION
              •   AVERAGE
              •   MAXIMUM

Question-bank source page 128

• MINIMUM
                 • COUNT
                 • CONCATENATE
                 • IF
                 • SUMIF
                 • MODE
       Any relevant conclusion (1marks)


          3.    Explain how can you generate the bar graph from the simple data
          analysis using spreadsheet program

  i.      Highlight the data in spreadsheet or excel

 ii.      Then click Insert

iii.      Then click Chart

iv.       And choose the bar graph of your choice

 v.       Then click ok or double click




       4. Read the Scenario below

          In the first quarter of the year 2017, 76 children were immunized for measles at
          Mkuu Dispensary. The result were as follows; 21 children weighted less than 4-

Question-bank source page 129

5kg, 48 children weighted between 5.1-6kg and 7 children weighted more than
          6kg.

              a) What are the steps in preparing a pie chart by using weight of the
                 children provided in the scenario above.

              b) Draw a pie Chart

Answer

Introduction

Pie chart is the circular divided into sections, each sections show the relative size of each
value.

The following are steps in preparing a pie chart using weight of the children provided in the
scenario are;

  I.      1st step (1 marks)

To determine the category of the information by grouping the events according to available
reporting needs as follows

       > Category one; 4-5 kg

       > Category two; 5.1-6 kg

       > Category one; more than 6 kg

 II.      2nd step (1 marks)



          Create the frequency table of summary as follows



                   Category                Weight by Age group                   Frequency

                       1                           4-5 kg                            21

                       2                          5.1-6 kg                           48

                       3                      more than 6 kg                          7

                     Total                                                           76

Question-bank source page 130

III.      3rd step (1 marks)

Calculate the weight of each frequency in each category into percentage

        > Category one; 4-5 kg = 21 = 21/76 * 100 = 27.6%

        > Category two; 5.1-6 kg = 48 = 48/76 * 100 = 63.2%

        > Category one; more than 6 kg = 7 = 7/76 * 100 = 9.2%



Then the above calculation can be presented in form of a table of summary as shown below




                 Category           Weight by Age             Frequency      Percentage
                                       group

                     1                   4-5 kg                  21             27.6

                     2                  5.1-6 kg                 48             63.2

                     3              more than 6 kg               7               9.2

                   Total                                         76




IV.        4th step (1 marks)

Use the percentage to generate the pie chart

To draw a pie chart by using the percentages (6 marks)

Question-bank source page 132

Assume your name is Anna Charles an Assistant Technologist working at district
health laboratory in Blood transfusion Section. You are assigned by the quality officer
to chart the temperature of the refrigerator with serial number 02789 and model W
recorded on April 2016. By using the bellow provided records of day 1 up to day 10
answer the following questions

Date                               Am                            Pm

01                                 90C                           100C

02                                 110C                          130C

03                                 150C                          150C

04                                 80C                           80C

05                                 70C                           60C

06                                 80C                           80C

07                                 80C                           80C

08                                 120C                          120C

09                                 130C                          150C

10                                 150C                          150C



        A. By using the given refrigerator monitoring data above write five 5 main steps
           that Anna Charles used to sketch the below 2D column graph



 vi.       Highlight the data in spreadsheet or excel

vii.       Then click Insert

viii.      Then click Chart

 ix.       And choose the bar graph of your choice

  x.       Then click ok or double click

Question-bank source page 133

B. Comments on the difference between 3rd April 2016 data and 10th April 2016

ON DATE 3 THE TENMPERATURE ON THE REFRIGERATOR WAS THE SAME FROM
MORNING TO EVENING AT 150C AND THE SAME ON DATE 10 THE TEMPERATOR
WAS THE SAME FROM MORING AT 150C.




Assume your name is Malia Tabu working in Clinical Laboratory in Serology section in
     KM district as Assistant Pharmacist, on 06th April 2017 at 11; 30am, Asha Juma
     who was in next room (Medical Store) call for help after getting injury due to
     dropped down of reagent glass bottle and cut her foot. Immediately you
     respond to the accident and try to help her by providing first aid and you report
     the matter to the doctor in charge. The patient loss a lot of blood, then she was
     given a patient bed to rest on and the doctor ask you to bring the blood drips
     from the blood bank.

From the scenario above What is the book of MTUHA that the patient details will be
      recorded/ What is the book that deals with the Blood Bank.

BOOK NUMBER 2 HEALTH FACILITY

Explain the importance of the Book above in Health sector.

Question-bank source page 134

Your employed as Pharmacist at Mount Kilwa Dispensary. You have experience of five
      year in the facility. A new intake arrive in the facility as experienced pharmacist
      you are supposed to teach the students on the Reproductive Child Health cards.
      As a student assist your teacher to explain four main cards found in RCH.



       Child Health Card: This is issued during the child’s first visit to the health care
       facility. It is used to track development and growth of the infant until the age of
       5 years. The card has information on weight, height, vaccination/immunisation
       and diseases.

       Antenatal Care (ANC) Card: The card is issued to expectant women on their
       first visit to the clinic. It is used to track development of the woman during
       pregnancy, during delivery and after delivery.

       Tetanus Vaccination Card: This is given to all women of reproductive age or
       pregnant women who receive the vaccine for the first time, for records of
       tetanus vaccines received by the woman.

       Family Planning (FP) Card: This card is used to register information of clients
       who receives FP services. It contains all counselling and information provided
       to the client with respect to FP services. The card is maintained at the clinic.




1. Explain the importance of health management system

       Monitoring Performance

       Planning

       Coordinating

2. Importance of vertical program in pharmaceutical information management

   •   Lower cost of the operation of the programme

   •   Provide good information for decision making

Question-bank source page 135

•   Ensure availability of medicines

     •   Coordinate pharmaceutical supply require timely information

     •   Leads in prevention of epidemic diseases




3. Explain the importance ADVANTAGES of health management system in Vertical
Programming.

             > strong central technical and financial control.

             > Better ability to monitor restricted output

             > Operational planning is focused & easy to deliver

             > Efficient & effective delivery

             > the ability to respond to changing circumstances and the identification of
               new strategies.

             > focused objectives, achievable in a limited time-frame; and the appeal to
               external donors.




4. Explain principles of report writing

BeRelevant

         The subject of your report should be timely and relevant to your field.
         Thoroughly research the existing literature about your topic, and clearly define
         the problem your report will address. In your introduction, discuss why your
         topic is relevant and any research holes or missing information it will fill or
         supply. Explain how your approach to the problem is different from other
         methods of investigation and how your report will answer gaping questions in

Question-bank source page 136

your field.

OrganizeLogicaly

            A report must be organized in a logical and formulaic format.
            The introduction of your report must state the problem you are addressing and
            your explanation of the need for the report.

            The methods section of your report must articulate what you did and how you
            did it. The methods section must be clear enough for anyone else to follow your
            steps.

            The results section defines the numerical findings of your investigation. These
            numbers may be presented in graphs and tables for interpretation by the reader.

            The discussion section is where you interpret your findings and discuss how
            they either answer or do not answer your original question or problem.

ReportAccurately

            A report must be well researched and contain factual information. If your
            findings are not what you expected, you must discuss the difference in the
            report. Never skew data -- your findings -- or try to fit the data to match what
            you originally thought. A report should be objective and accurate.

            Including false information or trying to skew your findings to one angle or
            another will invalidate your whole report. Carefully conduct your research and
            check all facts thoroughly.

           SummarizeSuccinctly

            The reader should be able to look in both your introduction and your discussion to
            find a summary of your report, including the main focus, or problem, and the results
            of your investigation.

            While your introduction should include a thorough explanation of the topic and
            the reason why your report is important, you may also include a brief
            description of your findings. This summary should only be a general statement,
            without any detail or explanation. While your introduction should include a
            thorough explanation of the topic and the reason why your report is important,
            you may also include a brief description of your findings. This summary should
            only be a general statement, without any detail or explanation. Once you have
            explained your results, begin your discussion section with a reminder of the
            main topic of your report. Remind the reader of what and why you were

Question-bank source page 137

originally investigating before launching into your interpretation of the results.

Accuracy
Source bibliography

References Listed in the Facilitator Guide

The following block preserves the references extracted from the session reference sections of the facilitator guide.

PST05209 Health Information Management · End-of-Semester Elaborative Learning Guide · Prepared from the attached facilitator guide, assessment-plan pages and possible-question handbook.
App
Download DiplomaNet App, soma notes bila mtandao!
Scroll to Top