Communication & Counselling Skills – 6. People with visual problems

DENTAL NTA LEVEL 4 • STUDY NOTES

Communication & Counselling Skills – 6. People with visual problems

Read the complete lesson in an organized slide-by-slide format. This topic contains 24 learning sections from the source presentation.

Study tip: Use the contents below to jump to any section. Read one slide at a time, then continue using the Next Slide button.
LESSON CONTENTS — 24 SECTIONS
LEARNING SECTION 1CONTENTS ↑

Communicating with visual impairment

PHARES

LEARNING SECTION 2CONTENTS ↑

Learning objectives

Learning Objectives

By the end of this session, student should be able to:-

  • Define the term visual impairment
  • Identify levels of impairments
  • Explain guideline for communicating with visual impairment
  • Explain challenges for communicating with visual impairment
  • Explain the concept of tadoma
LEARNING SECTION 3CONTENTS ↑

Definition of terms

Visual impairment refers to a significant loss of vision that cannot be corrected by medication, surgical operation or ordinary optical lenses such as spectacles

LEARNING SECTION 4CONTENTS ↑

Levels of visual impairment

Visual impairment ranges from mild to moderate to severe levels

LEARNING SECTION 5CONTENTS ↑

Mild visual impairment

Can read relatively large characters

No difficulty in identifying shapes, colors and brightness contracts

LEARNING SECTION 6CONTENTS ↑

Moderate visual impairment

Can tell shapes and colors of objects and can distinguish between brightness and darkness

Can only read characters with larger size and broader strokes

LEARNING SECTION 7CONTENTS ↑

Severe visual impairment

Can only distinguish more obvious changes in brightness and darkness

May not see anything (completely blind)

LEARNING SECTION 8CONTENTS ↑

Do you remember effective communication skills?

Visual learning slide. No additional extractable text was available.
LEARNING SECTION 9CONTENTS ↑

Guidelines for communication with visual impairment

Gain the person’s attention by speaking first and/or by a gentle touch on the arm

Introduce yourself and what you do

Always talk to the person directly, rather than their sighted companion

Use verbal responses, avoid nodes and head shakes

Verbalize your actions

LEARNING SECTION 10CONTENTS ↑

Cont…

Inform people when you are moving away from them or leaving the room

Remember if someone is blind, it doesn’t always mean they have no sight at all

Ask if guidance or support is required

Provide information in an alternative/accessible way- audio, large print or braille

Use accurate and specific language when giving directions

LEARNING SECTION 11CONTENTS ↑

Communication barriers with visual impairments

Lack of facial expressions or body gestures

Non verbal gestures may not appear interested

Fear of offending the visually impaired

Standing too close and invading the personal comfort level

LEARNING SECTION 12CONTENTS ↑

Cont…

A look of detachment or disengagement

Dependency

Learning difficulties

Stigma or discrimination

LEARNING SECTION 13CONTENTS ↑

Tadoma

Is a method of communication used by deaf blind individuals, in which the deaf blind person places their thumb on the speaker’s lips and their fingers along the jaw line.

LEARNING SECTION 14CONTENTS ↑

Cont…

The middle three fingers often fall along the speaker’s cheeks with the little finger picking up the vibrations of the speaker’s throat.

LEARNING SECTION 15CONTENTS ↑

Slide 15

Visual learning slide. No additional extractable text was available.
LEARNING SECTION 16CONTENTS ↑

CONT….

It is sometimes referred to as ‘tactile lip-reading’, as the deaf blind person feels the movement of the lips, as well as vibrations of the vocal cords, puffing of the cheeks and the warm air produced by nasal sounds such as ‘N’ and ‘M’.

LEARNING SECTION 17CONTENTS ↑

CONT….

In some cases, especially if the speaker knows sign language, the deaf-blind person may use the Tadoma method with one hand, feeling the speaker’s face; and at the same time, the deaf-blind person may use their other hand to feel the speaker sign the same words.

In this way, the two methods reinforce each other, giving the deaf-blind person a better chance of understanding what the speaker is trying to communicate.

LEARNING SECTION 18CONTENTS ↑

Cont…

In addition, the Tadoma method can provide the deaf-blind person with a closer connection with speech than they might otherwise have had.

This can, in turn, help them to retain speech skills that they developed before going deaf, and in special cases, to learn how to speak brand new words.

LEARNING SECTION 19CONTENTS ↑

Slide 19

Visual learning slide. No additional extractable text was available.
LEARNING SECTION 20CONTENTS ↑

Slide 20

Visual learning slide. No additional extractable text was available.
LEARNING SECTION 21CONTENTS ↑

Challenges when communicating with visual impairment

Any challenges?

LEARNING SECTION 22CONTENTS ↑

DISABILITY

IS NOT

INABILITY

LEARNING SECTION 23CONTENTS ↑
LEARNING SECTION 24CONTENTS ↑

Questions for next session

Define the term Key populations

Identify risky behaviors in key population

Explain the concept of communication in interacting with Key populations

Explain challenges of communication in interacting with Key populations

Apply techniques of communication in interacting with Key populations

SUPPLEMENTARY LEARNING

Additional Study Notes

This section is separated from the source slides to make the lesson easier to revise.

Supplementary learning: Effective health communication requires attentive listening, clear language, appropriate non-verbal behaviour, empathy, respect, confidentiality and checking that the client has understood. Counselling should support informed decisions rather than forcing a choice.

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