Medical Ethics – 3. PATIENT-PROVIDER’S RIGHTS
Read the complete lesson in an organized slide-by-slide format. This topic contains 14 learning sections from the source presentation.
LESSON CONTENTS — 14 SECTIONS
Session 5
DESCRIBE RIGHT OF PATIENTS AND HEALTH CARE PROVIDERS IN PROVIDING HEALTH CARE SERVICE.
Learning objectives
- Define the term patient’s rights
- Identify patient rights
- Describe providers rights in the provision of health services
- Describe how to meet patient’s rights in the provision of health service
- Describe approaches to uphold human rights in health services (participation, accountability, non discrimination and equality, empowerment, legality)
PATIENT’S RIGHTS
Definition
Refer to legal and ethical issues in the provider-patient relationship and include person’s right to privacy; the right to quality medical care without prejudice; the right to make informed decisions about care and treatment options, and the right to refuse treatment.
Is what the patient deserve when seeking medical care
Many issues comprise the rights of patients in the medical system, including a person’s ability to sue a health care provider; access to emergency and specialty care, diagnostic testing, and prescription of medication without prejudice; confidentiality and protection of patient’s medical information; and continuity of care.
LIST OF PATIENT’S RIGHTS
The right of individuals to be treated with respect and dignity.
The rights of the individual to life, liberty, and security.
The right of individuals to have their religious and cultural identity respected.
The right to a competent professional and quality care.
The right to an appropriate standard of care to meet individual needs.
The right to privacy and confidentiality, which includes access to medical records upon request.
The right to personal safety self-determination.
LIST OF PATIENT’S RIGHTS
The right to be recognized as human beings who are social beings with social needs.
The right to participate in the development and implementation of the plan of care.
The right to be informed about condition, treatment options, and the possible results and side effects of treatment.
The right to refuse treatment in accordance with the law, and receive information about the consequences of refusal.
The right to quality health care without discrimination because of race, gender, religion, national origin, or source of payment.
LIST OF PATIENT’S RIGHTS
The right to know the identity of the person treating the patient, as well as any relationship between professionals and agencies involved in the treatment.
The right to informed consent for all procedures, including the medical records by the patient or by the patient’s legally authorized representative and hospital charges.
The right to consultation and communication freely without fear.
The right to complain or compliment without the fear of compromising access to quality care.
Meeting Patient Rights in the Provision of Health Services
The Right of Individuals to be Treated with Respect and Dignity
Health providers should promote an environment that engenders mutual respect including respect for the dignity and rights of all concerned.
The Right of Individuals to Life, Liberty and Security
Promote emotional security, provide physical security, and enable religious and spiritual security for patients while in hospital care.
Assure patients that their independence will be encouraged.
Provide mechanisms that enable patients and staff to offer feedback or make complaints without fear of revenge to quality care.
Provide and promote a safe working environment for patients and all staff.
Meeting Patient Rights in the Provision of Health Services
The Right of Individuals to Have Their Religious and Cultural Identity Respected
Provide care in an environment that supports the cultural and language needs of residents and their families.
Provide food and drink which meet the needs for reasonable personal, cultural and religious preferences.
Provide ease of access to spiritual advisers and a place (not necessarily a dedicated place) for religious observances appropriate to the wishes of the patient.
Meeting Patient Rights in the Provision of Health Services
The Right to an Appropriate Standard of Care to Meet Individual Needs
Act in the best interests of patients in determining, particularly before admission, whether or not the hospital has the capability of providing them with care appropriate to their needs.
Provide food, drink, care and support to the standard appropriate to the needs of patients in order to maintain optimal health and well-being.
Provide appropriately qualified staff and staffing levels necessary for the safe, efficient and effective delivery of care, treatment, support and protection and encouraging them to maintain and upgrade their qualifications by providing opportunities for education and training, including awareness of appropriate ethical standards.
Ensure the safety of patients in relation to medication provision, making sure that patients get right drug, right dose, and right route at right time.
Meeting Patient Rights in the Provision of Health Services
The Right to Privacy and Confidentiality
Providers should promote an environment that supports the privacy and confidentiality of residents, families, and staff.
The Recognition that Human Beings are Social Beings with Social Needs
Enable patients to meet their social needs whenever possible.
Enable ease access for families and friend to visit the patient following hospital regulations and policies.
Recognize the needs of patients for social contact and provide opportunities for social interaction.
Providers rights in provision of health services
To ask you questions and know about your life-style;
To communicate with your insurance or managed care provider(s);
To stop treating you if he/she feels that there is an ethical or personal conflict between the two of you
Refusing to treat the patient whom they have conflicts
The right to security, avoid being infected or get injury from patient
HUMAN RIGHTS IN HEALTH SERVICES
What is the Human Right to Health and Health Care?
The human right to health means that everyone has the right to the highest attainable standard of physical and mental health, which includes access to all medical services, sanitation, adequate food, decent housing, healthy working conditions, and a clean environment.
The human right to health guarantees a system of health protection for all
Everyone has the right to the health care they need, and to living conditions that enable us to be healthy, such as adequate food, housing, and a healthy environment
HUMAN RIGHTS IN HEALTH SERVICES
Health care must be provided as a public good for all, financed publicly and equitably.
The human right to health care means that hospitals, clinics, medicines, and doctors’ services must be accessible, available, acceptable, and of good quality for everyone, on an equitable basis, where and when needed.
HUMAN RIGHTS IN HEALTH SERVICES
The Human Right to Health is protected in
Article 25 of the Universal Declaration of Human Rights
Articel 12 of the International Covenant on Economic, Social and Cultural Rights
Article 24 of the Convention on the Rights of the Child
Article 5 of the Convention on the Elimination of All Forms of Racial Discrimination
Articles 12 & 14 of the Convention on the Elimination of All Forms of Discrimination Against Women
Article XI (11) of the American Declaration on Rights and Duties of Man
Article 25 of the Convention on the Rights of Persons with Disabilities
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