Organization of Health Related Data Using Computer – PST05209 Health Information Management

NTA Level 5 • Semester 2 • PST05209

Organization of Health Related Data Using Computer

Health Information Management • Source Session/Topic 1
Full source-text version: all educational wording from the extracted learning source is retained; only presenter/tutor metadata and web-layout noise are removed, while formatting is improved for readability.

Session 1: Organization of Health Related Data Using Computer

Packages

Learning Tasks

By the end of this session students are expected to be able to:

• Explain concepts of electronic data storage and arrangement
• Demonstrate electronic filing and application of security to electronic data
• Explain the methods of summarizing data

What is Data Storage

• Data storage

Data storage is the recording (storing) of information (data) in a storage medium.

Numerate four (4) storage media

i. Handwriting
ii. Phonographic recording
iii. Magnetic tape
iv. Optical discs

List four (4) electronic Data storage formats

i. Music
ii. Video
iii. Document
iv. Pictures

HMIS NOTES

B.Boy

List five (5) storage devices

i. CD
ii. DVD
iii. Internal Hard disk
iv. External Hard disk
v. Flash
vi. FDD
vii. Memory card

Numerate Three (3) common type’s data storage

i. Hard drive
ii. USB flash drive
iii. Memory card.

Explanation of each type of Storage

• Hard drive (HD)

o The term "hard drive" is actually short for "hard disk drive."

o The term "hard disk" refers to the actual disks inside the drive.

o The hard drive is a non-volatile memory hardware device that permanently stores and

retrieves data on a computer.

 Non-volatile memory is a term used to describe any memory or storage that is saved

regardless if the power to the computer is on or off.

 The best example of non-volatile memory and storage is a computer hard drive, flash

memory, and ROM.

HMIS NOTES

B.Boy

o A hard drive is a secondary storage device that consists of one or more platters to which

data is written using a magnetic head, all inside of an air-sealed casing.

o A typical hard drive is only slightly larger than a human hand and can hold over 100

GB of data.

• USB flash drive

o A USB flash drive is a device used for data storage that includes a flash memory and an

integrated Universal Serial Bus (USB) interface.

o Most USB flash drives are removable and rewritable.

o Physically, they are small, durable and reliable.

o The larger their storage space, the faster they tend to operate.

o USB flash drives are mechanically very robust because there are no moving parts.

o They derive the power to operate from the device to which they are connected (typically

a computer) via the USB port.

o A USB flash drive may also be known as a flash drive or USB drive.

• Memory card

o A memory card is a type of storage device that is used for storing media and data files.

o It provides a permanent and non-volatile medium to store data and files from the

attached device.

Define the Term Memory Card

Memory cards are commonly used in small, portable devices, such as cameras and phones.

List five (5) most popular forms of memory cards are:

i. Secure Digital (SD) card
ii. Compact Flash (CF) card
iii. Smart Media
iv. Memory Stick
v. Multi Media Card (MMC)

HMIS NOTES

B.Boy

In the healthcare system, data are store in the electronic systems, and these systems are

called electronic health records (EHR) and electronic medical records (EMR)

Define the following Terms

• Electronic Health Records

o An electronic health record (EHR) is a digital version of a patient’s paper chart.

o It contains a patient’s medical history, diagnoses, medications, treatment plans,

immunization dates, allergies, radiology images, and laboratory and test results in

electronic format.

o It is health information that is created and managed by authorized providers in a digital

format capable of being shared with other providers across more than one health care

organization.

• Electronic Medical Records

o Electronic medical records (EMRs) are a digital version of the paper charts in the clinician’s

office.

o EMR contain medical information used by clinicians mostly for diagnosis and treatment..

o An EMR contains the medical and treatment history of the patients in one practice.

o Information in EMRs cannot easily be shared out of the medical practice.

o The patient’s record can easily be printed out and shared with other members of the care

team.

HMIS NOTES

B.Boy

ELECTRONIC FILLING

Filling

A filing system is a plan or method of arranging documents in a prescribed order.

The purpose of filing documents is to enable a quick retrieval of complete information

Whenever it is required.

Requirements of a good filing system

o Simplicity-The filing method must be easy to understand and simple to operate.

o Easy access-Documents should be easily identified and located to enable speedy pulling and

filing.

o Security-Documents should be safely kept and well preserved.

o Tracer system-The whereabouts of documents removed from the storage must be known.

Methods of Filing in Medical Records

There are four common methods of filing patient records used in health facilities

o Alphabetical

o Chronological

o Geographical

o Numerical

HMIS NOTES

B.Boy

Explanation of each method

Alphabetical Filing System

• Alphabetical filing is a very commonly used method for filing in general.
• Examples of alphabetical filing system are, Abdallah, followed by Bakari, then Charles.

Chronological Filing System

Chronological filing means filing in time order.

• It is used in combination with another method.
• Letters for example are usually filed alphabetically according to name or subject and within

each group in date order. Example of chronological filing system is, those patients who are

expected to be admitted on 14th February 2010, Abdallah/14, Bakari/14, Charles/14. The 14 is

a filing position in filing waiting list.

• The waiting list is having filing position from 1 up to 31 according to dates.

Geographical Filing System

Geographical filing is based on geographical units like countries, regions, and town.

• Very often it is used in combination with other method.
• It is a satisfactory method for example in business companies where filing according to places

and customers is needed.

• Geographical filing is not suitable for filing medical records. • Like chronological filing this

method used in combination with other method of filing.

• It can be used for follow-up systems.
• Examples of geographical filing system are

HMIS NOTES

B.Boy

o Temeke district: 00-00-01/Temeke, 00-00-02/Temeke, 00-00-03/Temeke. (Filing is done in

shelves identified for Temeke district).

o Kinondoni district: 00-00-04/Kinondoni, 00-00-05/Kinondoni. (Filing is done in shelves

identified for Kinondoni district).

Numerical Filing System

Numerical and alphabetical filing systems are the most commonly used.

• Unlike the alphabetical method, numerical filing cannot work alone.
• If a number is not known there must be ways of finding it.
• Numerical filing must be supported by an alphabetical index.

Explanation on Numbering Filling

Numbering System in Patient Medical Records

• Health facilities register patients by giving them hospital numbers and file the patients’

medical records according to these numbers.

Types of Numbering Systems

• Serial numbering system

o In serial numbering the patient receives a new number each time he or she is admitted or

treated as a new out-patient case.

o This means that if a patient is admitted three times he or she gets three different numbers and

his medical records are filed in three different places.

• Unit numbering system

o This system is based on the principle that the patient (not the disease episode and a patient) is

the unit and that all notes on one individual patient are kept in one file.

• Annual numbering, monthly numbering

o When serial numbering is used the series of numbers should continue.

HMIS NOTES

B.Boy

o It is quite common in Tanzania to begin new series each year or even each month and to

distinguish the series by a letter and by the last two calendar year digits or the digits for month

and calendar year (Example: F 2345/78, M 6789/4/78).

Patient Records Filing Procedures

Filing Procedure for Patient Records

• Auditing of patient documents

o Critical checking, if there is missing documents from the clinics/departments

• Editing of patient documents

o Arrange documents in a systematically order, for example from registration sheet to

discharge summary Sorting of patients’ file

o Arrange files in a sequence order, from the smallest number to the largest one.

o It facilitates speed in filing

• Filing of patients’ file

o Insert files in the shelf according to the patient registration number or the alphabetic order of

their names

HMIS NOTES

B.Boy

THE TYPES OF FILING

• Paper based system
• Hybrid system
• Electronic record

Explain the types of Filling

o Paper based system

 Filing of all documents that should be part of the complete health records are added to

the discharge record, preferably prior to completion.

 As with the addition of any document to the record, care should be taken to verify the

resident name prior to inserting the document in the record.

o Hybrid system

 The facility policies and procedures should determine which parts of the record will be

paper based and which parts are stored in a data repository.

 This policy should also determine whether or not additional documents should be

added as paper based documents or scanned into the data repository.

 If documents are added to the electronic portion of the record after this has been

completed, these should be added as addendums.

o Electronic record

 The facility policies and procedures should allow for the capture of additional

material for the electronic record through a system of scanning to the file.

 If the record has been determined to be complete and additional paperwork is

discovered, these documents should be added as addendums.

 The electronic system should be able to separate the active from the inactive record

within the data base

HMIS NOTES

B.Boy

APPLICATION OF SECURITY TO DATA

Computer Security

Security is the protection of assets. It deals with the protection of unauthorized actions by users

of a computer system.

OR

Computer Security Is protecting computers and information they contain against unwanted

access, damage, modification or destruction.

Restricted access to the server computer room is present in a form of Physical Security

Main objectives of computer security are

• Confidentiality
• Availability

The three main aspects of Security are:

• Prevention
• Detection
• Re -action

Some differences between traditional security and information security

• Information can be stolen – but you still have it
• Confidential information may be copied and sold – but the theft might not be detected
• The criminals may be on the other side of the world

HMIS NOTES

B.Boy

What features should a computer security system provide?

Confidentiality

The prevention of unauthorized disclosure of information.

Confidentiality is keeping information secret or private.

Confidentiality might be important for military, business or personal reasons.

Integrity

Integrity is the unauthorised writing or modification of information.

Integrity means that there is an external consistency in the system – everything is as it is

expected to be.

Data integrity means that the data stored on a computer is the same as the source documents.

Availability

Information should be accessible and useable upon appropriate demand by an authorised user.

Availability is the prevention of unauthorised withholding of information.

Denial of service attacks are a common form of attack.

Non-repudiation

Non-repudiation is the prevention of either the sender or the receiver denying a transmitted

message.

A system must be able to prove that certain messages were sent and received.

Non-repudiation is often implemented by using digital signatures.

Authentication

Proving that you are who you say you are, where you say you are, at the time you say it is.

HMIS NOTES

B.Boy

Authentication may be obtained by the provision of a password or a scan of your retina.

Access Controls

The limitation and control of access through identification and authentication.

A system needs to be able to identify and authenticate users for access to data, applications and

hardware.

In a large system there may be a complex structure determining which users and applications

have access to which objects.

Accountability

The system managers are accountable to scrutiny from outside.

Audit trails must be selectively kept and protected so that actions affecting security can be

traced back to the responsible party

Security systems

A security system is not just a computer package. It also requires security conscious personnel

who respect the procedures and their role in the system.

Conversely, a good security system should not rely on personnel having security expertise.

Risk Analysis

The disadvantages of a security system are that they are time-consuming, costly, often clumsy,

and impede management and smooth running of the organisation.

Risk analysis is the study of the cost of a particular system against the benefits of the system.

HMIS NOTES

B.Boy

Ways of improve electronic patient data security/ The steps to enforce proper use of

password to keep electronic data secure.

o Do a security risk assessment

 Information security risk assessment is an on-going process of discovering, correcting

and preventing security problems.

 The risk assessment is an integral part of a risk management process designed to

provide appropriate levels of security for information systems.

 Security risk assessments must be performed annually to meet the criteria of the

meaningful use of an HER

o Encrypt data

 Encryption is the process of encoding a message or information in such a way that

only authorized parties can access it and those who are not authorized cannot.

 Patient data should be encrypted whenever possible

 Antivirus programs and firewalls to defend the privacy and security of data should be

installed in the system

 Use password to protect data from being accessed with unauthorized persons

o Control system access

 Access control is a key component of patient data security.

List two main types of access control

i. Physical
ii. Logical.

 Physical access control limits access to buildings, rooms and physical IT assets where

patient data are stored.

 Logical access limits connections to computer networks, system files and health data.

HMIS NOTES

B.Boy

o Authenticate users

 Authentication is the process of recognizing a user’s identity.

 Authentication process can be described in two distinct phases: identification and

actual authentication.

 Identification phase provides a user identity to the security system and this identity is

provided in the form of a user ID.

 An actual user can be mapped to other abstract user object in the system, and

therefore be granted rights and permissions to the user and user must give evidence to

prove his identity to the system.

 The process of determining claimed user identity by checking user-provided evidence

is called authentication and the evidence which is provided by the user during process

of authentication is called a credential.

o Use and scan audit logs

 An audit log is a document that records an event in an information (IT) technology

system.

 It is a security-relevant chronological record, set of records, destination and source of

records that provide documentary evidence of the sequence of activities that have

affected at any time a specific operation, procedure, or event.

 It documents what resources were accessed; audit log entries usually include

destination and source addresses, timestamp and user login information.

 EHRs have audit logs that record which user did what in the EHR and when.

 Most of hospitals that practices EHR were using their audit logs or another feature

designed to prevent people from tampering with the logs to erase the signs of an

intruder.

 EHR practices need software that automatically scans their audit logs to detect

anomalies that might indicate a cyber-attack, such as an unfamiliar user or a known

user logging on at an unusual time of the day.

HMIS NOTES

B.Boy

o Back up data off site

 An offsite backup is a backup process or facility that stores backup data or

applications external to the organization or core IT environment.

 It is similar to a standard backup process, but uses a facility or storage media that is

not physically located within the organization's core infrastructure.

 The institution that practices EHR should have off site backup, both for security

purposes and also for the case of natural disasters.

HMIS NOTES

B.Boy

CYBER SECURITY

Terminologies

Cyber Space (Area)

It’s the term means computer network connected together and connect to the host.

Cyber Crime

It’s the term that referrers to the attack of the computer that its connected to a network system.

Masquerade attack

PASSWORD SECURITY (AUTHENTICATION)

A Security Token

Is a physical or digital device that provide two factor authentication for a user to prove their

identity in a login process

Traditional known as Password

Types of Security Token

i. One Factor Authentication (1FA)
ii. Two Factor Authentication(2FA)
iii. Three Factor Authentication(3FA)

HMIS NOTES

B.Boy

Explanation of the Types of Security Token

One Factor Authentications (1FA)

Use of Random Numbers hence expires after a period of Time.

Two Factor Authentications (2FA)

Use of Numbers and Letters (Alphabets)

Three Factor Authentications (3FA)

Use of Numbers, Letters (Alphabets) and Human recognitions i.e Face recognition, Finger

prints.

BIOMETRIC SECURITY

Definition

Is the use of Software to automatically Recognize people based on their behavioural or

biological characteristics.

Types of Biometric Security Devices

DNA Matching

Eye Iris Recognition

Face Recognition

Hand Geometry Recognition

Typing Recognition

Voice Speaker Identification

HMIS NOTES

B.Boy

List five (5) common cyber-attacks which can be used to damage network

i. Malware
ii. Phishing
iii. Password attacks
iv. DDoS
v. Man in the middle
vi. Drive-by downloads
vii. Malvertising
viii. Rogue software

An ideal password authentication scheme has to withstand a number of attacks.

Describe five of these attacks.

 Denial of Service Attacks

o An attacker can update false verification information of a legal user for the

next login phase. Afterwards, the legal user will not be able to login

successfully anymore.

 Forgery Attacks (Impersonation Attacks)

o An attacker attempts to modify intercepted communications to masquerade the

legal user and login to the system.

 Forward Secrecy

o It has to be ensured that the previously generated passwords in the system are

secure even if the system’s secret key has been revealed in public by accident

or is stolen.

 Server spoofing attacks

o Mutual authentication can help withstand the server spoofing attack where an

attacker pretends to be the server to manipulate sensitive data of the legal

users. Mutual authentication means the user and the server can authenticate

each other. Not only can the server verify the legal users, but the users can

also verify the legal server.

 Parallel Session Attacks

o Without knowing a user’s password, an attacker can masquerade as the legal

user by creating a valid login message out of some eavesdropped

communication between the user and the server.

 Password Guessing Attacks

HMIS NOTES

B.Boy

o Most passwords have such low entropy that they are vulnerable to password

guessing attacks, where an attacker intercepts authentication messages and

stores them locally and then uses a guessed password and seeks verify the

correctness of their guess using these authentication messages.

 Replay Attacks

o Having intercepted previous communications, an attacker can replay the

intercepted messages to impersonate the legal user to login to the system.

SR8. Smart Card Loss Attacks When the smart card is lost or stolen,

unauthorized

List five (5) computer security challenges

i. Security is not simple it requires a lot of research and money
ii. Potential attacks on the security features need to be considered.
iii. Procedures used to provide particular services are often counter-intuitive.
iv. It is necessary to decide where to use the various security mechanisms.
v. Requires constant monitoring.
vi. Security mechanisms typically involve more than a particular algorithm or protocol.
vii. Security is essentially a battle of wits between a perpetrator and the designer.
viii. Little benefit from security investment is perceived until a security failure occurs.
ix. Strong security is often viewed as an impediment to efficient and user-friendly

operation.

What are main security threats to computer system?

i. Spam
ii. Bugs
iii. Denials of service
iv. Malicious software(Virus, Spyware, Adware, Trojan horse e.tc)
v. Hackers and Predators
vi. Phishing

HMIS NOTES

B.Boy

METHODS OF SUMMARIZING DATA/ WAYS OF DATA PRESENTATION

• Table (Tabulation)

o The process of placing classified data into tabular form is known as tabulation

o A table is a symmetric arrangement of statistical data in rows and columns

o Rows are horizontal arrangements whereas columns are vertical arrangements

Table 1: Number of patients admitted at Mount Meru hospital in the year 2011

NUMBER OF PATIENTS

AGE

Below 35 1,280

35-55 1,160

Above 55 300

Total 2,740

HMIS NOTES

B.Boy

Line graph

o A line graph is a graphical tool used to present and compare two variables.

o One variable is represented at X axis and other at Y axis.

o The points given are plotted and are joined together by straight lines.

Figure 1: Annual sales of a particular organization

• Simple Bar chart

o A simple bar chart is used to represents data involving only one variable classified on

spatial, quantitative or temporal basis

Figure 2: Hospital Patients by unit

Hospital Patients by Unit

5000

4000

patients per year

Number of

3000

2000

1000

0

Emergency

Cardiac

Intensive

Surgery

Maternity

Care

Care

HMIS NOTES

B.Boy

• Multiple bar chart

o A two or more sets of inter-related data are represented.

o Multiple bar diagram facilities comparison between more than one phenomena.

Figure 3: The number of Male and Female Cataract at Mwembetogwa ward

THE NUMBER OF MALE & FEMALE CATARACT

SCREENING AT MWEMBETOGWA WARD FROM 1991-1995

14000

12000

10000

NO. Clients

8000 Male

6000 Female

4000

2000

0

1991 1992 1993 1994 1995

Years

HMIS NOTES

B.Boy

• Component bar chart

o Sub-divided or component bar chart is used to represent data in which the total

magnitude is divided into different or components

Figure 4: The Diabetic Tablets produced from 1991-1994

THE DIABETIC TABLETS IN 100 gms/BOX PRODUCED FROM 1991-

1994

120

100

Quantity in 100 gms

80

Glimepiride

Glyburide

60

Glipizide

Chlorpromide

40

20

0

1991 1992 1993 1994

Years

HMIS NOTES

B.Boy

• Percentage component bar chart

o Sub-divided bar chart may be drawn on percentage basis

o This type of chart is useful to make comparison in components holding the difference of

total constant

Figure 5: Inpatient cases at Medical ward-MNH 1991-1994

INPATIENT CASES IN HUNDRED AT MEDICAL WARD-MNH

FROM 1991-1994

100%

90%

Number of Cases in %

80%

70%

60% MTA

50% HIV/AIDS

40% Malaria

30%

20%

10%

0%

1991 1992 1993 1994

Years

HMIS NOTES

B.Boy

• Pie chart

o Pie chart is named so, due to its similarity with pie and its slices.

o Pie chart is a circular chart which is divided into sectors.

o Each sector corresponds to different values of a data.

o In pie charts, the percentage of each number is calculated and then obtained

percentages are plotted at pie chart.

Figure 6: Hospital Patients by Unit

Hospital Patients by Unit

Cardiac

Care

12%

Emergenc

Surgery y

53% 25%

Intensive

Care

Maternity 4%

6%

HMIS NOTES

B.Boy

• Histogram

o A bar graph that displays the data from a frequency distribution

o Horizontal Scale (x-axis) is labeled using CLASS BOUNDARIES or MIDPOINTS

o Vertical Scale (y-axis) is labeled using frequency

o Bars are contiguous (No gaps)

Figure 7: Time to complete blood transfusion

Time to Complete Blood Transfusion

30

Fr 25

eq

ue 20

nc

y 15 Frequenc y

10

5

0

235.5 260.5 285.5 310.5 335.5 360.5

Minutes

HMIS NOTES

B.Boy

• Frequency polygon

o It presented by using Line graph rather than a bar graph.

o It uses class midpoints rather than class boundaries on x-axis

Figure 8: Frequency polygon for Blood pressure data

Frequency Polygon for B.P.

18

16

14

12

Frequency

10

8

6

4

2

0

92.5 106.5 120.5 134.5 148.5 162.5 176.5 190.5 204.5 218.5

Systolic Pressure

HMIS NOTES

B.Boy

• Ogive

o Line graph (rather than a bar graph)

o Uses class boundaries on x-axis

o Uses cumulative frequencies (total as you go) rather than individual class frequencies

o Used to visually represent how many values are below a specified upper class boundary

Figure 9: Blood Pressure of fifty subjects

Blood Pressures of 50 Subjects

60

Cummulative Frequency

50

40

30

20

10

0

99.5 127.5 155.5 183.5 211.5

Systolic Pressure

HMIS NOTES

B.Boy

Evaluation Questions

• What is electronic data storage?

Is the means of storing soft data information in given format like Music, Video, Document or

Pictures in a device which could be a flash disk or rather a hard disk drive

Or Data storage is the collective methods and technologies that capture and retain digital

information on electromagnetic, optical or silicon-based storage media.

• What is data security?

Data security is the practice of protecting digital information from unauthorized access,

corruption, or theft throughout its entire lifecycle

.

• What kind of data presented by using graph?

Discrete and continuous data

• What kind of data presented by using diagram?

Statistical data

HMIS NOTES

B.Boy

• Describe the three main security measures that you can use to mitigate data

management process at pharmacy information system.

o Do a security risk assessment

 Information security risk assessment is an on-going process of discovering, correcting

and preventing security problems.

 The risk assessment is an integral part of a risk management process designed to

provide appropriate levels of security for information systems.

 Security risk assessments must be performed annually to meet the criteria of the

meaningful use of an HER

o Encrypt data

 Encryption is the process of encoding a message or information in such a way that

only authorized parties can access it and those who are not authorized cannot.

 Patient data should be encrypted whenever possible

 Antivirus programs and firewalls to defend the privacy and security of data should be

installed in the system

 Use password to protect data from being accessed with unauthorized persons

o Control system access

 Access control is a key component of patient data security.

 There are two main types of access control: physical and logical.

 Physical access control limits access to buildings, rooms and physical IT assets where

patient data are stored.

 Logical access limits connections to computer networks, system files and health data.

o Authenticate users

 Authentication is the process of recognizing a user’s identity.

 Authentication process can be described in two distinct phases: identification and

actual authentication.

HMIS NOTES

B.Boy

 Identification phase provides a user identity to the security system and this identity is

provided in the form of a user ID.

 An actual user can be mapped to other abstract user object in the system, and

therefore be granted rights and permissions to the user and user must give evidence to

prove his identity to the system.

 The process of determining claimed user identity by checking user-provided evidence

is called authentication and the evidence which is provided by the user during process

of authentication is called a credential.

o Use and scan audit logs

 An audit log is a document that records an event in an information (IT) technology

system.

 It is a security-relevant chronological record, set of records, destination and source of

records that provide documentary evidence of the sequence of activities that have

affected at any time a specific operation, procedure, or event.

 It documents what resources were accessed; audit log entries usually include

destination and source addresses, timestamp and user login information.

 EHRs have audit logs that record which user did what in the EHR and when.

 Most of hospitals that practices EHR were using their audit logs or another feature

designed to prevent people from tampering with the logs to erase the signs of an

intruder.

 EHR practices need software that automatically scans their audit logs to detect

anomalies that might indicate a cyber-attack, such as an unfamiliar user or a known

user logging on at an unusual time of the day.

o Back up data off site

 An offsite backup is a backup process or facility that stores backup data or

applications external to the organization or core IT environment.

 It is similar to a standard backup process, but uses a facility or storage media that is

not physically located within the organization's core infrastructure.

HMIS NOTES

B.Boy

• Explain the mechanism you can use to digitalizing pharmaceutical data at the

hospital setup.

• Hard drive (HD)

o The term "hard drive" is actually short for "hard disk drive."

o The term "hard disk" refers to the actual disks inside the drive.

o The hard drive is a non-volatile memory hardware device that permanently stores and

retrieves data on a computer.

 Non-volatile memory is a term used to describe any memory or storage that is saved

regardless if the power to the computer is on or off.

 The best example of non-volatile memory and storage is a computer hard drive, flash

memory, and ROM.

o A hard drive is a secondary storage device that consists of one or more platters to which

data is written using a magnetic head, all inside of an air-sealed casing.

o A typical hard drive is only slightly larger than a human hand and can hold over 100

GB of data.

• USB flash drive

o A USB flash drive is a device used for data storage that includes a flash memory and an

integrated Universal Serial Bus (USB) interface.

o Most USB flash drives are removable and rewritable.

o Physically, they are small, durable and reliable.

o The larger their storage space, the faster they tend to operate.

o USB flash drives are mechanically very robust because there are no moving parts.

o They derive the power to operate from the device to which they are connected (typically

a computer) via the USB port.

o A USB flash drive may also be known as a flash drive or USB drive.

• Memory card

o A memory card is a type of storage device that is used for storing media and data files.

o It provides a permanent and non-volatile medium to store data and files from the

attached device.

HMIS NOTES

B.Boy

• Describe the merits and demerits of using diagrams and charts during presentation

in health care industry.

Merits

i. Diagrams are easy to understand.
ii. You can represent huge volumes of data in a simplified manner.
iii. They reveal hidden facts.
iv. They quick to grasp and easy to compare.
v. Easy to Track information
vi. Useful for Analysis

Demerits

i. The major disadvantage of using charts and graphs is that these aids may oversimplify

data, which can provide a misleading view of the data.

ii. Attempting to correct this can make charts overly complex, which can make their value

in aiding a presentation less useful

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